The contact owns a 2021 Ford Escape. The contact stated that while driving at an undisclosed speed and attempting to roll up the rear driver's side window, the rear driver's side window failed to roll up as intended. The vehicle was taken to the dealer. The contact was requested to pay for a diagnostic test. The contact declined to pay for the diagnostic test. The contact stated that the failure was a known failure with the vehicle. The contact stated that the rear passenger's window regulator was replaced in November 2025. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 67,000.
2021 Ford Escape: power window failure
7 of the 356 complaints about the 2021 Ford Escape describe power window failure.
- owner complaints
- 7
- of this car's complaints
- 2%
- recalls
- 3
Power window failure by model year
What owners say
Rear passenger window failed two different times, we have gotten it fixed. Now today the rear driver window will not go up or move.
My car was inspected two times at the dealership for the door welds possibly cracking. The second time (a year ago) they said that I would need the entire door replaced. When I’m entering and exiting the vehicle the door shuts on me. I also live in a high wind area. The window will not go up or down without the door being open. Every time I call the dealership they forward me to their service manager ‘Jonathan’ and he never answers not returns my calls. I had been dealing with this issue for nearly three years or longer. I’m scared my door is going to fall off while I’m driving.
My door all of a sudden started making loud cracking sounds when I tried to open it. This progressively got worse and now the door will only partially open and the window will not go down. I believe I have a broken spot weld in the left front door at the check arm attachment.
Drivers door is making a creaking/popping sound and sometimes won’t close. The window will not always go up.
Left door weld broke. Making a popping noise. The window will not go up or down.
The driver side door started popping when opening and closing door. After a couple days it got stuck and wouldn’t fully close. When I did fully close the door the check arm disconnected. The window will not move much since check arm broke. I have not had this inspected at a dealership but plan to. The only light that comes on is a door ajar light comes on occasionally and I have to shut door again.
Service bulletins that may apply
- Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may...
- Fuel door that won't open with diagnostic trouble code (DTC) P04CA stored in the powertrain control module...
- Various connectivity concerns with The Ford App Lincoln App including but not limited to: missing...
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black...
- Illuminated MIL with DTC P237F and/or P2C23 stored in the powertrain control module (PCM) and no affect on...
- Inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode
- Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis,...
Related recalls
Electrical system: propulsion system: traction battery: management system/energy control module (bms/becm)
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
- Risk
- Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
- Remedy
- Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S79.
Recall number 24V954000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2022 Corsair and 2021-2022 Escape vehicles equipped with a 2.5L Hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
- Risk
- A sudden loss of drive power increases the risk of a crash.
- Remedy
- Dealers will replace the high voltage battery, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S48.
Recall number 22V149000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Ford Motor Company (Ford) is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
- Risk
- A sudden loss of drive power increases the risk of a crash.
- Remedy
- A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S48.
Recall number 21V869000 · Recall details
Questions about the 2021 Ford Escape power windows
Is power window failure a common problem on the 2021 Ford Escape?
7 of 356 owner complaints about the 2021 Ford Escape (2%) mention power window failure. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2021 Ford Escape?
There are 3 recalls and 36 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Ford Escape
Grinding brakes 22Check engine light 16Transmission failure 14Stalling 13Hesitation 12Jerking 11Fire or smoke 10Fuel smell 9Wipers 8Shudder 7Engine failure 6Overheating 6Harsh shifting 5
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