I have a 2008 ford escape which was paid off last january will right after it got paid off my transmission went which cost me 3320 now a year later I am having steering problems started with a clunking noise will turning greased joints problem was fine for a while now again today I was making a left hand turn onto a bridge and the power steering went out for a second but came back this has been going on for about two months received the ford recall for the torque sensor which I took it to the ford dealer they did not replace any part and at the time I told the dealer ship I was having trouble with the steering hearing a clunking noise said he would look at it but I was only there about 20 minutes which wasn't long enough to change any part or do any type of repair please I am not stupid I read several complaints about this online this is very upsetting is ford going to wait till someone gets hurt or killed and why does this have to be the case are our lives not as valuable to you as the all mighty dollar. Come on ford get with it I work hard for my money and can't afford these repairs that are your problem and your product.
2008 Ford Escape steering complaints
Page 27 of 39: complaints 761 to 790 of 1,127, newest first, as owners wrote them.
I started having problems with the power steering about 50,000 miles. The power steering would go out for a couple of seconds and then "snap" back and work. I called the dealer 4 times about this problem and they said there were no recalls and you could tell they wanted no part of it. But, said I could bring in for a diagnostic and they could recommend repairs. After a year of problems, ford finally "re-called" for this problem. I took my vehicle to another ford dealership for the recall "fix". They said it was just a software update. Well, about a month or so later, I started having the same problem, except would make a loud screech noise before it happened. I called the dealership and they said they would need ford corporation to approve any repairs, so I called ford corporation and was talked to like a "dog" by a very condescending customer service person. She was down right rude. Well, now I just went for a short ride to the grocery store and my power steering has gone out completely - "power steering assist failure". Can anybody help me out there? I don't know what to do at this time and this is my only means of transportation. It's pretty bad when you take care of your vehicle and still have these problems.
Tl* the contact owns a 2008 ford escape. The contact stated that while driving at approximately 5 MPH, there was a complete loss of power steering as the power steering warning light illuminated. The vehicle was taken to a dealer for diagnosis and informed that the steering column needed to be replaced. The failure recurred three months after the vehicle was serviced under the federal safety agency campaign id number: 14v284000 (steering). The vehicle was not repaired for the most recent failure. The manufacturer was not notified of the failure. The approximate failure mileage was 220,000.
I was driving my car when a light came on the dashboard. It stated power steering assist default. My steering was ok at the time. The power steering stopped working by the time I got to my street. I struggled to turn the wheel onto my street and into my driveway. I took my car to a ford dealership and they replaced the torque sensor. I checked on the internet and found that this was a recall in may, 2014. The recall was stopped. I did not receive a notice about this. The recall stated that the power steering will go out around 100,000 miles and the torque sensor would have to be replaced. I was lucky that I was not on the freeway or going very fast when the power steering went out.
Tl* the contact owns a 2008 ford escape. The contact stated that the power steering warning indicator illuminated and the steering wheel became difficult to turn. The failure occurred on several occasions. The dealer stated that the torque sensor needed to be replaced. The vehicle was not repaired. The contact also stated that the vehicle was serviced according to the federal safety agency campaign number: 14v284000 (steering), but the failure recurred. The manufacturer stated that the recall repair was unable to be performed twice. The approximate failure mileage was 98,000.
Tl* the contact owns a 2008 ford escape. After the vehicle was repaired according to the federal safety agency campaign number: 14v284000 (steering), the power steering sensor illuminated and the steering wheel became extremely difficult to steer. The dealer stated that they recalibrated the torque sensor, but did not replace it because no fault code was found. The vehicle was taken back to the dealer four days later because a fault code appeared. The power steering sensor illuminated, but the dealer failed to remedy the recall once the failure occurred. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 46,068.
Tl* the contact owns a 2008 ford escape. While driving 3 MPH, the steering wheel seized and the maintenance wrench indicator illuminated. The vehicle was towed to a dealer where it was diagnosed that the steering column needed to be repaired. The vehicle had been previously repaired according to the federal safety agency campaign number: 14v284000 (power steering). The vehicle was not repaired and the manufacturer was made aware of the issue. The failure mileage was unknown. Updated 10/24/14*cn updated 4/17/15
Tl* the contact owns a 2008 ford escape. The contact received a notification for recall the federal safety agency campaign number: 14v284000 (power steering). The contact stated that the power steering assist fault light illuminated. The vehicle was taken into the dealer and the technician diagnosed the torque sensor needed to be replaced. The vehicle was not repaired. The manufacturer declined honoring the recall since the repairs had previously been completed. The manufacturer was not made aware of the failure. The failure mileage was 101,000. Updated 11/12/14*lj the consumer received a recall notice in the mail. She took the vehicle to the dealer where they updated the modules. A month later, a message appeared on the dashboard that stated power steering assist fault. The consumer was informed the torque sensor needed to be replaced. However, it was not related to the recall. Updated 02/03/15
While driving and upon attempting to negotiate a curve noted loss of power steering resulting in difficulty accomplishing curve, stopped at side of road when opportunity presented itself turned off ignition, restarted and vehicle returned power steering. Returned vehicle to place of purchase as was under warranty they were not a ford dealer, made adjustments to wiring harness they felt was at fault, vehicle performed normally for some weeks. Then vehicle would randomly lose power assist and at times upon startup would not have power steering, each instance was relieved by tuning off and restarting vehicle. After some research and conversations with ford personal was advised enough problems reported to expect recall and to wait till then for remedy. Upon recall took to local dealer they reprogrammed and assured problem was fixed. Problem returned that pm, returned to dealer they refused to do more work as they claimed recall was done ignoring steps 2 and 3 of recall. Now ford corporation says I am on my own to repair defective parts.
Tl* the contact owns a 2008 ford escape. The contact stated that while driving at approximately 60 MPH, the air bag and check engine warning lights illuminated continuously. In addition, the vehicle began shaking. The failure recurred on multiple occasions. The contact stated that the vehicle was previously repaired under the federal safety agency campaign number: 14v284000 (steering) and after the recall repair, the failures occurred. The manufacturer was not notified of the failure. The approximate failure mileage was 93,000.
Power steering would fail often. At first it would not work right after vehicle was started. After shutting down and restarting it would often kick back in and work. It progressively got worse and about 2 weeks after initial incident it would often fail while traveling on the highway at speeds up to 70 MPH. This is my wife's primary vehicle and if something were to happen and the power steering failed at those speeds she would not have the strength to properly maneuver the vehicle out of danger.
While driving 2008 ford escape electrical steering would quit working while driving down the road and go into manual steering mode. If the vehicle was stopped and restarted the electrical steering would work. Checked to see if the vehicle had a recall for the steering problem online and the vehicle did. Received recall notice for 2008 ford escape electrical steering failure recal # 14s05. Took the 2008 in for repairs at ed koehn ford dealership in wayland, michigan for repairs. Mechanic stated that steering had to be reprogrammed. Now after the fix (programing) vehicle steering wheel shakes while not in motion while parked. Unable to use vehicle. Ford states that vehicle has been fixed as far as they are concerned. Dealership contacted ford special services for the shaking steering (while the vehicle is sitting motionless) and dealership advised that this would not be covered under the recall. The steering wheel did not shake until ford made the repair for the recall. I have contacted ford customer service twice (1‑800‑392‑3673) which still advises it is not related to the recall. Case #5055156-f5p7bq. The recall states that alternatively, the dealer may have to replace the torque sensor or the steering column. In this case, since the reprogramming did not work the steering column should have been changed. The vehicle was not properly repaired. It appears to be a cheap fix by ford at my expense. Now ford wants $950 to make the repair which should have been covered at no cost under the recall.
2008 ford escape. Consumer writes in regards to power steering system recall notice. *smd the consumer stated it was difficult to make an appointment. She called three dealerships, and they all had some type of issue. Recall # 14v284000.
Tl* the contact owns a 2008 ford escape. Shortly after the vehicle was repaired according to the federal safety agency campaign number: 14v284000 (power steering), the failure specified in the recall notice occurred. The dealer stated that the contact would have to pay out of pocket to have the vehicle repaired again. The vehicle was not repaired. The failure mileage was 59,222.
Tl* the contact owns a 2008 ford escape. The contact stated that while turning the steering wheel, there was a loud abnormal noise. The vehicle was taken to an independent mechanic who diagnosed that the steering column fractured as a result the steering shaft needed to be replaced. The contact stated that the vehicle was included in the federal safety agency campaign id number: 14v284000 (power steering). The manufacturer was notified of the failure. The approximate failure mileage was 82,409. Updated 09-04-14 *bf updated 11/28/2014
Tl-the contact owns a 2008 ford escape. The contact stated that when driving at low speeds, the steering seized. The contact also stated that the vehicle hesitated to accelerate when depressing the accelerator pedal and the wrench warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not been notified. The contact received notification of the federal safety agency campaign number: 14v284000 (power steering) but did not confirm if the VIN was included. The approximate failure mileage was 100,000. Djr
2008 ford escape. Consumer writes in regards to vehicle steering recall problems. *smd the consumer stated there has been no recall instructions to the dealers on how to fix the problem.
Steering wheel is loose when trying to start car.the wheel has to be turned several times back in forth in order to start car.it has now become very difficult to start,taking 4-5 minutes of turning and jostling the key to start the car.
Tl* the contact owns a 2008 ford escape. The contact stated that while idling, the steering wheel shook and lost power steering. The vehicle was restarted on numerous occasions in order to regain power steering. The vehicle was taken to the dealer, who diagnosed that the torque sensor needed to be replaced. The vehicle was repaired. The contact referenced the federal safety agency campaign id number 14v284000 (electrical system), however the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 182,119.
My car is under recall for a major safety issue as the steering can go down. I have tried multiple times to get a hold of ford dealers service departments and cannot even get them to answer the phones in order to get my car repaired. It is a danger and I have no other car that I can drive.
Tl* the contact owns a 2008 ford escape. The contact stated while driving at various speeds the steering wheel became difficult to turn. The vehicle was taken to the dealer who replaced the steering column. The contact was made aware of a recall under the federal safety agency campaign number 14v284000 (steering), however his VIN was not included on the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 104,000. Updated 10/22/14*lj the consumer stated the failure occurred several times before being repaired. Updated 4/1/2015
I responded to a recall notice 14s05. I call the ford dealer in my area and was given an appointment for 11/5/2014. This is unreasonable. Had I called for regular service that would not have me wait this long.
Tl* the contact owns a 2008 ford escape. The contact stated that the federal safety agency campaign number: 14v284000 (power steering) exceeded a reasonable about of time for the recall repair. The dealer stated that the remedy was not available. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact did not experience a failure.
Tl* the contact owns a 2008 ford escape. The contact stated that the steering column seized and the transmission failed. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 40,000 and the current mileage was 42,000.
Driving in third lane on interstate then all of a sudden it started veering towards the left and had no control. It veered me into the concrete wall and then I stoppped. Both air bags exploded.
Power steering locked up on several occasion upon start up and a couple of times while driving, although speed at the time steering locked up is unknown. Steering column had to be replaced in jan 2013 at my expense and totaled $1244.60. Due to the recent recall of the numerous ford escape's steering, I feel ford should reimburse me for the expenses related to the defect.
Recently on 2 occasions I was about to make a left turn and my steering became very hard to turn. Once making the turn I had to quickly put my car in neutral and turn the key off and then on and the steering was ok.
For almost a year, to start my car I had to push key in very firmly, then turn. For about one month now, I have to push in, then jiggle in and out until it connects and starts car. Sometimes it takes 5 minutes to find the connection. I don't know if this is related to the problem of having no power steering (power steering comes and goes - usually none) which I understand is also an electrical problem.
Friday june 6th, 2014 at approximately 3:30pm while driving around a moderate curve in good weather conditions at approximately 40mph, the electronic power steering failed, leaving the steering wheel 'locked' in a right turn. Because of the sudden loss of steering, the driver was not able to correct the turn and left the roadway. The vehicle went head on into a large stone lined culvert (approximately 6-8' deep), hit the front end into the culvert wall, flipped across the drive down the other side of the culvert, and then rolled several more times until it came to rest on it's wheels, approximately 20-30' from the initial point of impact. All of the airbags went off. There was no fire, but the engine did smoke. The driver was taken to the hospital via ambulance and, miraculously only had severe strains, bruising, lacerations, and emotional trauma. There were multiple witnesses to the accident.
Tl* the contact owns a 2008 ford escape. While driving at an unknown speed, the power steering malfunctioned as the steering wheel became difficult to turn. The dealer stated that the steering column needed to be replaced. The manufacturer was notified and confirmed that the vehicle was included in the federal safety agency campaign number: 14v284000 (steering). The dealer would not repair the vehicle because the diagnostic codes were not associated with the recall. The failure mileage was 85,000.
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