Was food shopping and when finished I got in my car and started it up. Got a message there was a problem with the steering assist. I could not turn my wheel so I shut off my car. Waited for someone to pick me up. I started my car to put the A/C on as I was waiting to keep the food I just bought from getting warm. The steering then was fine but every time I get in my car I worry that it will happen when I am driving. Called ford 800‑392‑3673 and I was told there is a csp# 14n02 customer satisfaction PCM and I should tell ford to fix this issue dated 8/26/2014. It is covered under 10 yr/150k mi. I have contacted my local ford and they tell me there is no recall. I am not letting up on this. There are over 100 complaints on this website just like mine and ford needs to address it.
2013 Ford Escape steering complaints
Page 8 of 11: complaints 191 to 220 of 303, newest first, as owners wrote them.
The power steering went out on my escape. I had just pulled off of the interstate and stopped at a gas station. When I restarted the car, I had no power steering. The alert said I had a power steering assist fault. I had to have it towed to a dealer where they had to replace the power steering rack . The cost over $1800. Was there was a recall for this same part in the 2013 focus? If so, why hasn't it been extended to the escape as well?
My power steering has gone out on my car. The message: steering assist fault popped up and then my power steering went out. I have a 2013 escape with 95,000, regularly maintained. Ford won't acknowledge there's a problem with the steering gear in 2013's, even though it was recalled in previous years and in other models. They want $2200 to fix it!
Started vehicle at a parking lot after driving the vehicle with not issues during the day, steering assist warning light came on, vehicle had lost power steering. Took to dealer, dealer quoted $2076 for repair.
Tl* the contact owns a 2013 ford escape. After the vehicle had been parked for approximately twenty minutes, the contact re-entered and started the vehicle, but the power steering seized. The vehicle was towed to hunt ford (located at 625 garvin lane, franklin, ky 42134, (270) 586-3281) where it was diagnosed that the steering gear needed to be replaced at a cost of $1,800. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.
Tl* the contact owns a 2013 ford escape. The contact stated that the power steering assist mode was having issues. The vehicle was taken to an independent mechanic who advised the contact to take the vehicle to a dealer. The vehicle was taken to joe myers ford (16634 northwest fwy, houston, tx 77040 (713) 766-3600) where it was diagnosed that the electric power steering motor had to be replaced. The manufacturer stated that there were no recalls. The vehicle was repaired. The contact believed that the failure occurred because of the close proximity to the engine with heat causing the power steering motor to fail. The failure mileage was 59,465.
The power steering went out on my car in the middle of traffic! Got it home. Next day the same thing happened!
Electric stering assist is going out and according to my mechanic may ultimately result in the stering being locked with the car in motion. Checking the internet shows many owners with the same problem. Repairs run up to $2000 dollars. It appears to me that any mechanical defect that could result is loss of control while moving would be a safety matter that should be addressed with a recall.
Car was stationary, we started it up after a day of normal driving. The wheel was almost impossible to turn. A warning light came on dashboard that said something like "steering system fault - service required." turned car off and on two times resulting in same warning light and could not turn wheel. Turned off and on for third time and light was gone, steering was easy again. We decided not to drive the car to a shop because the inability to turn the wheel was terrifying and dangerous. We had it towed to a service shop and have to replace the power steering rack.
While driving car on highway a sensor came on stating that loss of power steering vehicle began to stall and I was having difficulty get vehicle to steer or turn. I had to manually force vehicle to respond because I had lost ability to steer or turn. Finally got of highway to safety
Turning the steering wheel was extremely hard shortly leaving the house after the car sat for a week in the garage. City streets and parking lot. Had to back up more than once to negotiate a parking spot. Made it home of about 4 miles. Power sterring was gone.
The eps system failed without any warning, and less than 2 weeks after a complete inspection of the vehicle. This failure makes turning the vehicle very difficult (nearly impossible). I drove the vehicle with no hint of a problem. Parked it in a garage, and when I started the car, the I got an error message "steering assist fault." fortunately, I was at home, I drive country roads on a regular basis and had this happened at that time I would not have been able to control the car to navigate the turns.
Tl* the contact owns a 2013 ford escape. While the vehicle was stationary, the power steering warning indicator illuminated and the electric power steering became inoperable. When the vehicle was turned off and restarted, it operated normally. The contact stated that the failure recurred on four separate occasions. Tomball ford (22702 tomball pkwy, tomball, tx 77375, (281) 378-3160) was contacted by phone regarding the failure. The vehicle was not taken to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,891.
Steering assist failure without warring. System diagnostics indicate no issues - but the car steering has fault. Per service adviser, the cost for repair is going to be between $1,500 and $2,000. Based on what I have read on line, ford has issued a recall - however, it does not apply to 2013 ford escape - even though the part affected is exactly the same.
Steering locks up driving down the road. Its like having no control over the car. You can turn it but it takes a very stong person to turn the steering wheel. This has been going on for 3 months. Starting november 2018 and is still on going. Took to ford they dont want to fix the problem
Noticed leak in driveway. Brought to local mechanic. There is much fluid on the rack and pinion steering assembly. Since there is no dipstick, must bring to dealer. Told they have had other complain of same issue. Also leak at transmission. Loose bolts. Do not know if problem is resolved yet must wait 2 weeks for dealer appointment. Afraid all fluid will leak out. Have read this is a complaint of others but no recall
Just paid $2000.00 to repair the defective steering on my ford escape. I've read countless complaints about the same issue as mine. Driving or stopped the power steering goes out and "power steering assist failure" comes on. It happened three times to me. I was driving on the freeway when the power steering quit. I can't explain the panic that comes over a person when you have zero control when steering. I am 70 years old and it took all my strength to get the car off the road to avoid a crash. Second time: I came out of church, started the car and had no power steering. I had to strain to get the car on the road for home. The last time was in my garage before I drove it to the ford dealership for my appointment. This is a safety issue. I've was told by the ford garage that the problem was resolved in 2011; therefore, the 2013 escapes have no recall for this issue. The problem has not been resolved. All anyone has to do is read all the complaints with the 2013 steering failure to know that the 2013 ford escapes need to be recalled. Please don't wait until the fatality records show deaths due to power steering failure.. Incidents occurred between nov. 28, 2018 and dec.10/18.
Power assist message at approximately 200,000. Only problem. Ford says costs are approximately $1,800. I have seen many complaints on this. Why no recall?
Tl* the contact owns a 2013 ford escape. While driving 45 MPH, the power steering assist fault indicator illuminated and the steering wheel seized. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 97,000.
While driving the vehicle,my power steering stopped working completely and an icon on the dash stating "steering assist error". Luckily I was driving slowly and was just about to pull into my driveway however, this could have been a major issue had I been driving on a highway. I began looking online and found that many other drivers have had this issue and nobody has done anything about it. I cant believe that there are innocent civilian's driving around whos power steering can turn off at any given moment. My vehicle only has 62k miles and I found that the fix will be $2k. I also found online that there have been recalls for this but for only a very finite amount of vehicle. This is beyond dangerous and completely negligent by ford and all other parties involved.
Turned on vehicle (stationary); and received message "steering assist failed - service required" and turning the steering wheel became very difficult. Turned the vehicle off, waited a few minutes - turned the vehicle back on and the steering was fine. Contacted ford - ford advised me they had not had any issues like this for this particular vehicle, after researching online I have found other ford models, that have a recall for this exact same problem! Dtc after scanning : u3000: 49-48
Had to rebuild transmission and lost power steering . The cruise control does not work also
I was stopping to get gas when the power steering went out. I could have got in a wreck if not for stopping..I have not had this vehicle but for 5 years and already have had like 3 recalls.. There is a recall on this power steering assist default in other years on ford's but not 2013. I have seen many complaints on this same issue why there is no recall for 2013 makes me so mad someone has to die from this to get anything to change...I will never buy another ford ever. To only have this vehicle a short amount of years and had to have the problems I have had just makes me angry to know I spent my money on a vehicle that they did not manufacture right.
Power steering failure
Started up car ,getting ready to leave work, steering wheel would not turn at all, noticed warning message of steering g fault service required. Cut off engine waited for a few minutes and restarted cat, everything worked fine. Drive 15 miles home. Had no issues for one week, then started car and had same issue. Cut car off and restarted everything fine, really makes you nervous driving under these situations when you are a senior citizen transporting your husband to dr appts. And such. He cannot drive or assist me in any way if car breaks down as he is in a wheelchair. Going to have checked but no way I can afford the cost of repair. App. Mileage is 60000.
The power steering quit working in our escape while in motion. The ford dealership wants to charge us $1600 to fix it.
I was traveling approximately 25 MPH on a city street when the steering wheel became stiff and unable to move. An message popped up on the dash 'steering assist failure'. I pulled off the road and placed the vehicle in park, turned off the vehicle and waited about 1 minute. I restarted the vehicle and everything operated normally for about 15 minutes of driving at highway speeds. The next morning while pulling out of the driveway the steering wheel again became stiff and unable to move. I put the vehicle in park and turned it off. I restarted the vehicle after waiting about 30 seconds and everything operated normally.
Steering locked up and warning light came on "service engine soon". This was in parking lot and trying to get car in motion. Turning the engine off and then on seemed to solve the issue. This happened twice. Service required replacement of eps gearbox.
Tl* the contact owns a 2013 ford escape. The contact stated that the steering wheel failed. The contact stated that the power steering assist light illuminated causing the contact to turn the steering wheel with force. The vehicle was taken to brandon ford (9090 east adamo drive tampa, florida 33619 (phone) 813‑246‑3333) for diagnostic testing. The contact stated that the dealer had not provided the diagnostic information. The vehicle was not repaired. The manufacture advised that the vehicle was not included in the federal safety agency campaign number: 14v286000 (steering). The failure mileage was 124,000.
Message displays "electronic steering fault, maintenance required." not able to steer vehicle. Message displays occasionally when starting vehicle.
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