The steering wheel assist failed when I turned the car on to leave work. I had to get it towed to a car repair shop and they told me the entire steering rack had to be replaced because the assist is built into the rack.
2013 Ford Escape steering problems
303 complaints (11% of all complaints for this car). Typical mileage when it fails: 82,000. 5 crashes reported.
- owner complaints
- 303
- of this car's complaints
- 11%
- typical mileage
- 82,000
- crashes
- 5
- recalls
- 0
Which part fails
- Rack and pinion2
- Hydraulic power assist: power steering fluid1
- Gear box (other than rack and pinion)1
- Electric power assist system1
- Column1
At what mileage
Complaints by mileage at the time of the problem.
Ford Escape steering problems in other years
Specific symptoms reported on the 2013 Ford Escape steering
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2013 Ford Escape owners say
Most recent owner complaints, unedited.
The contact owns a 2013 Ford Escape. The contact stated that on three separate occasions, the steering wheel became firm while driving. There was no warning light illuminated. Due to the failure, excessive effort was needed to steer the vehicle. The vehicle was taken to an independent mechanic who diagnosed the vehicle with a defective power steering rack, and the contact was provided an estimate for the repair. The vehicle was not yet repaired. The dealer and the manufacturer were notified of the failure but offered no assistance. The failure mileage was unknown.
Failed part: Electronic Steering Gear Assembly. Starting January 15th 2026 this car began having steering problems, since then it has occurred 2 more times. I immediately determined this car was undrivable because it seemed to be locked but in each situation (1) I was parked along side a curb in (2) a parking lot (3) or in other non-dangerous locations. Had I been driving on a street or highway I am certain I would have crashed. The first time this occurred I stopped turned off the engine, restarted it which unlocked it so I was able to continue safely, in the following 2 incidents this action did not work. On one occasion I stopped at a Ford Dealership & Service Center, described the issue to the agent who stated it sounds like the above assembly. I did not leave it because I was driving my other car. Upon returning home I took it in for service at my local mechanic. He detected code U3000-53 for the Power Steering. I authorized repair. No warning lights appeared on the console displays. Note 2 Invoices attached. My repair invoice is the one totaling $3,471 printed 03/04/2026 but please refer to earlier on printed 02/24/2026 (original quote) because it includes additional details.
Steering wheel locked up hard to turn wheel Consuming(burning) way more gas than normally would
Steering Assist Fault. This issue is coming up more often. When the car is started it says this error message on the dash and the steering wheel cannot be turned. We have to turn it off, wait a minute, and restart it. Most of the time this remedies the problem but lately we have had to turn it off and on several times to get it to clear up and the steering working again. This is documented all over the Ford forums. Please open an investigation as this is a serious issue and should not be happening. We have never been able to replicate it for Ford or anyone else. It is very random.
This is follow up to my complaint that I made last week. the federal safety agency issue number is 11624016. I have found numerous similar complaints of 2013 ford escape steering freezing up and malfunctioning at the this link: [XXX] and submit it for the federal safety agency follow up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On Tuesday, Nov. 5, 2024 I started my 2013 Ford Escape, put it in reverse and the steering froze and I could not turn the steering wheel. On Wednesday, Nov. 6, 2024 I took it to the mechanic and he had the same thing happen and diagnostic indicated thatthe power steering needed replacement. I contacted Ford Motor Company and they stated that my VIN was not included in their recall of the 2013 Ford Escapes. They declined to share with me other similar complaints. I have since learned from a Ford escape owners page that the are many complaints by owners and can't get any help from Ford. I would liked the federal safety agency to investigate and report on how may owners are being denied inclusion in the 2013 Ford Escape steering recall.
The power steering stopped working as driving it. Dashboard message read "steering assist fault service" Unable to steering the vehicle properly which could have caused an accident. No warnings prior to the issue.
The contact owns a 2013 Ford Escape. The contact stated while driving at approximately 15 MPH, the steering wheel made it difficult to turn to the left or the right. The steering assist failure warning light was illuminated. The vehicle was diagnosed by a local independent mechanic, and it was determined that the electronic steering assist had failed. The vehicle was towed back to the residence. The vehicle was diagnosed by another local independent mechanic and the contact was informed that the electronic steering gear had failed. Upon further investigation, the contact related the failure to the federal safety agency Campaign Number: 15V340000 (Steering); however, the VIN was not included. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000.
In reverse, Steering locks up without warning, then the steering assist fault message comes up.
Questions about the 2013 Ford Escape steering
Does the 2013 Ford Escape have steering problems?
Owners have filed 303 complaints about the steering of the 2013 Ford Escape, 11% of all its complaints.
At what mileage do 2013 Ford Escape steering problems start?
The typical (median) mileage in owner complaints is 82,000 miles.
Was there a recall on the 2013 Ford Escape steering?
There is no recall for this problem on this model year.
What year does the Ford Escape have bad steering?
The Ford Escape model years with the most steering complaints are 2008 (1,127 complaints), 2009 (828 complaints) and 2010 (424 complaints).
Other 2013 Ford Escape problems
Engine 1,426Transmission 401Electrical 339Fuel system 287Acceleration 92Body 87Brakes 72Locks 65Airbags 54Driver assistance 51Seat belts 43Visibility 38Wheels 33Suspension 27Lights 15Tires 8Seats 7
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