Tl* the contact owns a 2014 ford escape. The contact received notification of the federal safety agency campaign numbers: 16v643000 (latches/locks/linkages) and 17v209000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer stated that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 06/21/17*lj updated 10/19/2017
2014 Ford Escape locks complaints
Page 3 of 3: complaints 41 to 65 of 65, newest first, as owners wrote them.
Tl* the contact owns a 2014 ford escape. The contact received a recall notification for the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available. The manufacturer was made aware of the issue the contact had not experienced a failure. Vin tool confirms parts not available. Updated 06/21/17*lj *as the consumer stated the recall repair was completed.
Tl* the contact owns a 2014 ford escape. The contact received notification of the federal safety agency campaign numbers: 17v209000 (engine) and 16v643000 (latches/locks/linkages:doors:latch). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer stated that parts would not be available for the federal safety agency campaign number: 17v209000 until october. The contact was placed on a waiting list for the federal safety agency campaign number 16v643000. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2014 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000(latches/locks/linkages); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect. The VIN was not available.
Tl* the contact owns a 2014 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
Tl* the contact owns a 2014 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000(latches/locks/linkages); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2014 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2014 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2014 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2014 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2014 ford escape. While driving 50 MPH, the vehicle stalled intermittently without warning. A warning code (p0087) illuminated on the instrument panel, which indicated trouble with the fuel rail. The contact waited thirty seconds and then resumed driving. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump failed. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign number: 15v005000 (fuel system, gasoline). The contact also received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000. Vin tool confirms parts not available. Updated 04/06/17 *lj the consumer stated the manufacturer was contacted about the vehicle stalling. The manufacturer advised the vehicle was not included in a recall; therefore, no assistance was offered. Updated 08/22/2017
Tl* the contact owns a 2014 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. While driving at any speed, the door would not close and the door ajar warning indicator illuminated. The vehicle was taken to a dealer who stated that the recall part was not available. The failure recurred. The failure mileage was unknown. Vin tool confirms parts not available.
Tl* the contact owns a 2014 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2014 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2014 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000 (latches, locks, linkages). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2014 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2014 ford escape. When the contact attempted to close the front passenger door, the latch failed. The vehicle was not diagnosed or repaired. The VIN was included in the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The manufacturer was made aware of the failure. The part for the repair would not be available until the second quarter of 2017. The failure mileage was approximately 115,000.
Tl* the contact owns a 2014 ford escape. While driving 10 MPH, the vehicle stalled without warning. In addition, the hood unlatched independently and fractured the windshield of the vehicle. The vehicle was repaired, but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 73,000.
Tl* the contact owns a 2014 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2014 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2014 ford escape. While making a right turn up a hill, the front driver side door opened independently without warning. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The failure mileage was 47,000. Vin tool confirms parts not available.
Tl* the contact owns a 2014 ford escape. While driving 75 MPH, the rear driver's side door opened without warning. The contact received a recall notification for the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 25,000.
Tl* the contact owns a 2014 ford escape. While driving approximately 15 MPH, the rear passenger door opened independently. The vehicle was taken to a dealer where it was diagnosed that the pawl spring was fractured and needed to be replaced. The vehicle was not repaired. A month later, the rear driver door opened independently. The vehicle was taken back to the dealer where the diagnosis was the same. The vehicle was not repaired. The VIN was included in the federal safety agency campaign number: 16v643000 (latches/linkages/locks). The manufacturer was notified of the failure. The failure mileage was unknown.
Cpsc: 2014 ford escape: consumer stated the key fob would not work properly after closing the door. *ss the consumer stated the doors could not be opened, by using the handle.
Tl* the contact owns a 2014 ford escape. The contact stated that both the front driver and passenger side exterior door handles failed to latch securely until accessing the reset button located inside the door. The vehicle was taken to the dealer where both front door handles were replaced for the second time. In addition, the exterior rear driver side door handle was replaced one time. The manufacturer was notified of the failures. The approximate failure mileage was 28. Updated 04/22/2016*lj
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