The contact owns a 2015 Ford Escape. The contact stated while the vehicle was parked, the rearview camera was intermittently inoperative and displayed a dark screen. No warning light was illuminated; however, the "Rearview Camera Not Available" message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed; however, the diagnosis was unknown. The contact researched and became aware of the federal safety agency Campaign Number: 25V315000 (Back Over Prevention); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 84,893.
2015 Ford Escape driver assistance complaints
Page 7 of 8: complaints 161 to 190 of 192, newest first, as owners wrote them.
The contact owns a 2015 Ford Escape. The contact stated that while reversing, the back-over prevention camera malfunctioned, and displayed a blue screen, creating a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer was notified of the failure and informed the contact that the back over prevention camera needed to be replaced. The manufacturer was not yet contacted. The failure mileage was 50,000.
The contact owns a 2015 Ford Escape. The contact was in reverse (R) and backing into her driveway at approximately 4 MPH when the rear view camera failed. The contact stated that she crashed into her mailbox. The contact stated that there were dents and scratches on the rear bumper on the driver's side under the left tail light assembly. The contact stated that before the crash, she had had intermittent loss of the rear view image, but now there was no image at all, and the screen was black. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure and referred the contact to call the Safety Hotline to file a complaint. The failure mileage was approximately 98,000.
The contact owns a 2015 Ford Escape. The contact stated that, while in reverse, the back-over prevention camera displayed a black screen. The back-up prevention camera alarm sounded off, and the safety system advised the driver to look out for objects in the rear of the vehicle, without the transmission being shifted into reverse. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
The contact owns a 2015 Ford Escape. The contact stated while reversing, the rearview camera image was upside down. There was no warning illuminated. The vehicle was taken to the dealer however, the rearview camera could not be reset, and the dealer determined that the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 112,000.
The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, the back-over prevention feature was activated; however, the back-over prevention system failed to function as intended. The vehicle was taken to the dealer where it was diagnosed with a failed back-over prevention camera and that the back-over prevention camera needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the federal safety agency Hotline. The failure mileage was approximately 90,000.
2023 my back up camera was only working 75% of the time. I took the car into the Ford dealer and they said it is a known problem and the waiting period for the replacement takes up to a year. They recommended I keep checking back to see if it's in stock. The fee to replace is about $350. I was told I could prepay, but they couldn't give me a date for arrival of the part. They openly admit, some have waited up to a year. Here we are 6 months later and now the camera works less than 50% of the time. Ford knows this is an issue but it's not a recall item. To me this is a safety issue. I still view my surroundings in total prior to backing up, but the back up camera was always an added safety feature. I feel that this is not a cost the consumer should bear. Ford should recall faulty backup cams. Thank you for your time and consideration.
The image in my reverse camera on my dashboard is upside down when I put the gearshift in reverse. Impossible to see if anything is behind me. I have not had it looked at yet by a dealership. Just began happening a few days ago. No warning lights at all came on. There are examples of this happening to other cars on YouTube. Seems like a common but dangerous problem with certain Fords.
Backup camera not working at times. Has been going for 3 years
The back up camera started appearing upside down at times or black. Then it was constant upside down for a couple weeks so we were co sidering flupping tje camera but it switched to a normal view for about a week or 2 and now it is usually upside down. This can be a safety issue. It's hard to not look at a camera that you're used to using and it's right in front of you. I know other models were re alled so this should also be recalled. I called the dealer and they said they would fix it for around $900 so it's not fixed
The rearview backup camera is glitching and at times shows blank screen. Not being able to reliably used the rearview backup camera can cause injury and/or death. the vehicle has not been checked as of this time. During an intermittent disabling time, the screen showed a message to take to dealership for service.
The contact owns a 2015 Ford Escape. The contact stated when the vehicle was shifted into reverse(R), the back over prevention camera screen was blue. Occasionally, the “Camera not Available” message was displayed. The contact stated that the failure was intermittent but had become a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.
The contact owns a 2015 Ford Escape. The contact stated that while in reverse, the rear-view camera failed to illuminate. The vehicle was taken to a dealer where it was diagnosed that the rear-view camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.
The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the back-over prevention camera image became distorted. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the federal safety agency Hotline. The failure mileage was 35,727.
My back up camera started messing up and now when put my suv in reverse I can see the tag and a little bit of pavement and that’s it
The contact owns a 2015 Ford Escape. The contact stated that while in reverse, the back over prevention camera was blank. No warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, the contact was transferred to the federal safety agency Hotline for assistance. The failure mileage was approximately 116,000.
My 2015 ford ecspe se back up camera just stop working it would show a white screen flickers back and forward then all of suddenly it go to a black screen at first it look like it was some kind of message but couldn't really see what it said because of the flickering we thought it was the fuses but that's not the case it is a safety hazard for the back up camera not working.
Ford has already recalled a large amount of vehicles due to rear view camera electrical issues. My camera has always worked very intermittently often turning to a blue screen when in Reverse. After a few year this stopped working all together. When taking to Ford dealership and my local mechanic I was informed it is due to the poor/ lack of sealant placed around the camera when manufactured causing the inside to corrode whenever exposed to water/snow. I was quoted over $500 to get the camera and harnessing replaced. This is a safety issue and excessive cost to repair when this is a KNOWN defective issue and already recalled on many other years and models.
The vehicles rear view camera works intermitantly - sometimes it is blank, or upside down and sometimes it works - as I saw they are recalling 2019 models with the issue I think my 2015 model has the same issue. Please issue a recall on this model aswell thank you
The back-up camera in my vehicle will operate for a few moments - if the weather is below 50 degrees or if you are parked in a shady area - but it will just cut-off. The system is working and all the fuses are good but the back-up camera only works intermitted. I am reporting this as an issue on the 2015 Ford Escape since I found there is an active recall for the same problem on new models. This needs to be addressed- when backing-if you use the reverse camera and it goes out in the middle of the back-up it can be dangerous.
Backup camera blanks out and goes upside down below is the approximate start date, still doing it. Only reporting due the current recall that doesn't go back to 2015 models
While driving down hill the vehicle was revving up to almost 5rpms while breaking... Was not shifting into lower gear.. Pulled in to get gas.. Went to back up with reverse.. Then shifted gear into drive .. And the vehicle was still in reverse... Pushed the shifter to park and then back into driver and car was still driving in reserve...pushed back into park ... Switched seats with my husband ... He got into driver seat and the shifter was stuck in park.. But was not registering on dash board.. According to the dashboard it was in reverse ... Husband reversed the car into a parking spot .. He kept trying to pull the shifter to go into drive... But it was locked on park... So he manually went in to shift the gears and was able to move the shifter manually ... But it still was not recognizing it on the dashboard... There was no warning sign ... No alerts on the dash.... While husband was trying to get the shifter to register on dash... All lights on dash started flickering... So then we thought it was referring to the battery... Because soon after there was no powered at all to the vehicle... But the vehicle was still moving in reverse.. We put e brake on called a friend and had him jump us .. Did absolutely nothing ... So now car is stranded in a parking lot until tomorrow... All this going on with an infant and 5 year old .. In freezing cold weather... Something needs to be done with these ford escapes before someone gets killed! For the amount of complaints I am seeing on this feature with the 2015.. You would think something would be done... This is dangerous and. Absolutely uncalled for... Get these [xxx] cars off the market! Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Instrument cluster was flickering and then went blank.
To whom may concern: I have taken my vehicle in for the recall 16v643000_recall 16s30. Door latches may break in result preventing the doors from securely closed when, in fact, it is not. As a matter fact, while the vehicle is motion all of the rear doors open up. I had to tie it up with rope as I taking into the dealership. Vehicle VIN:[xxx] ford of kendall s dixie hwy, palmetto bay, fl 33157 now the dealership is saying that I need a case number in order to fix the matter at hand. I also concern about other recalls for this vehicle listed below: 15v436000_recall 15c06-ignition switch (keys/button) 15v406000_recall 15c03-blank display on my instrument panel 17v472000_recall 17s17-improperly manufactured bolts for seat belts/ buckles or seatbelt anchors could have been used. Please contact me asap at [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Today, 1/29/2020 @ approx 755am I was exiting s bound k-7 onto college blvd in olathe ks. There is approx 1/2 inch of slush on the ground. I was going about 45-50mph and approximately 100 feet from the intersection when the light turned yellow and I tried to stop. My breakpedal started vibrating and was not able to be depressed. The stability light on my dash lit up. I slid uphill over 50 feet and into the intersection. I had no ability to stop. I was powerless to control the speed of my vehilcle because my vehicle's system overrode me as a driver. No accident occurred but that only because the other cars had noticed my lack of control and didn't enter the intersection. Again, I had no ability to prevent an accident because the stability control overrode my driving ability. As soon as I skidded to a stop the ESC turned off and I was able to drive, steer and break appropriately. No police report was filed because no accident occurred. I hope there are traffic cameras and recordings of this. I intend to trade in this vehicle today to zeck ford in leavenworth ks, where I bought it in july 2016.
At 76,851 miles my transmission failed and according to ford metal pieces found was found in the fluid I was on my way home when my vehicle just stopped in the middle of on going traffic I've only have it for two years and take very good care of it but was never told that any transmission issues were detected before that the bypass coolant valved code would appear even though I have repair it twice this year .
I was driving my 2015 ford escape going about 50mph when my steering wheel just froze. It took all of my strength to try to turn the wheel so I could get myself off the main road and out of everyone's way. I got myself to the side and couldn't turn the wheel at all. Luckily my family wasn't too far so my dad was gonna help me get my car home but he couldn't even turn the wheel. We had to call for a tow truck. Also my 2015 ford escape would stall after pumping gas, taking several attempts to start my car and at times not starting at all after filling my tank. It has stalled on me serversl times while driving on the main road leaving me stranded and holding up traffic on busy roads. Low tire pressure/ tire pressure sensor fault warning light appears often even though all tires are at correct pressures ABS and traction control appears noisy cabin makes buzzing noises behind stereo even when car is off stereo malfunctions happen often where cds get stuck and stereo says 'no cd' while trying to eject it.
While driving on highway 278 in pa, vehicle experienced loss of power to steering, I pulled the vehicle road side, turned off power , restarted the vehicle. Steering was still stiff could not move it freely. I have contacted nearest ford dealer.
I was sitting I the truck letting it warm up before I started my day I was scrolling threw my phone I looked up I saw hudge flames I reached to unlock the door when I realized the locks stopped working I was locked in the car luckily I had my windows cracked enough to reach out and open the door the radio blew up on my way out the car it was so hot I didn't expect anything I never had this problem before scared me to death worst car experience of my life I was scared to death I can't explain how bad I feel my truck was my new best friend I kept the truck clean pretty I'm hurt it's burned all up almost took my life if I would have look up any later I would have died
When I purchased the vehicle this recall was already in affect
VIN decoder
See the problems and recalls for an exact car
Buying a used 2015 Ford Escape?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history