Car will stop locking it won’t lock from the door, or automatically, or with the remote.
2020 Ford Escape electrical complaints
Page 4 of 6: complaints 71 to 100 of 160, newest first, as owners wrote them.
Went to open the drivers side left front door and heard a loud clunk, now door isn't opening or shutting properly and we can't use the drivers window either. I've heard of peoples doors falling off while driving because of this and we just bought the car at the end of October. We have yet to get it looked at, but it's not a cheap fix. There were no warnings or signs. I opened it normal like every other time.
The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle the ABS and Traction Control warning messages had been displayed and the power steering had failed causing the steering wheel to become difficult to turn in each direction. The vehicle was taken to the local mechanic who diagnosed that the steering column was faulty. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failures but no assistance was offered. The failure mileage was 16,900.
The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, there was a loud clanking noise coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the exhaust cap and catalytic converter had failed and needed to be replaced. The vehicle was repaired. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer where it was determined that the transmission needed to be replaced. The vehicle was repaired. The contact stated while the vehicle was parked, the contact noticed a gasoline odor coming from the vehicle. The vehicle was taken back to the dealer where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was repaired; however, the gasoline odor was still present. Additionally, the contact stated that the AWD warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the AWD system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made of the failure. The approximate failure mileage was 95,000.
The awd module is faulty. It's causing thr collision assistance, the lane assistance, the awd and a few other things to not work or throw a faulty warning. I've been doing some digging and it seems to be a very common thing. The ford escape titanium is already in recall I believed
AWD fault service required see manual Pre-collision assist not available Service advance trac Hill start assist not available. These are the codes that popped up when I started my car this morning. Escape has 74,000 miles on it. I got this warning one other time about 20,000 or 25,000 miles ago and it went away. This Time every time I start the car I get this warning. After a Google search I found many other drivers reporting this issue with the 1.5 and the 2.0 model engine. The AWD drive control model ground is the issue. This forum here found the issue and found a work around to fix it: [XXX] . Would be nice if Ford would fix the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Wrench light came on car lost power running high RPMs and hard shifting
Dashboard light with wrench icon and message AWD Fault Service Required appeared, along with multiple other alerts including Service AdvanceTrac, Pre-Collision Assist Disabled, Hill Start Assist Not Available. Could feel handling of vehicle had changed, no other indications of issue. Upon inspection at dealership, it was determined AWD Control Module needed to be replaced. Dealership noted this had been an issue with multiple other 2020 Ford Escapes. Repair not covered under Powertrain Warranty, despite the fact that malfunction of this module can cause loss of power distribution to the wheels. While there had been a Customer Satisfaction Program notice issued for select 2020 Ford Escapes (21B19, issued April 9, 2021 and expiring April 2022), my VIN was not included.
AWD Module failure
Dashboard message indicates the left front door is open although the door is properly closed and locked. I'm still able to lock and unlock the door using the lock switch on the inside door panel while sitting in the driver's seat. I can also lock and unlock the door using my key fob.
I brought my vehicle into its manufacturer service center after noticing several issues. The vehicle was not maneuvering as smoothly as it used to and when it hit bumps I would feel a slight loss of control. This is extremely dangerous, especially in the coming winter months where it snows heavily where I live in the midwest. I also hear like a cracking sound underneath the vehicle. I saw several service light illuminate to include: AWD Fault Service Required, Hill Start Not Available, and Pre Collision Assist Not Available. I brought in my vehicle into the Ford Service Center and they advised me that I needed to replace the AWD module and that this has been a common trend among the Ford Escape vehicles. I conducted research online and observed that several people have also had complaints about the same if not similar issues with the same year, make, and model of my vehicle. I strongly believe that this issue should be addressed in recall, especially given the numerous amounts of complaints and known issues.
My AWD module stopped working for no reason WHILE DRIVING! My car’s dashboard lit up like a Christmas tree stating for me to pull over safely, AWD fault service required, Hill start failure, pre-collision failure, and the stability and traction control failure light was on as well. My car was towed to my local Ford dealership. I researched what in the world could be going on with my car. I typed in the exact warnings displayed by my car and MULTIPLE articles about the AWD module failing for countless other 2020 Ford Escape cars! I also saw there was a RECALL on this module back in 12/2021-04/2022. They are saying my car is not apart of that recall though??? How when my car’s AWD module FAILED JUST LIKE THE RECALL STATED! This is happening/happened to hundreds of other 2020 Escape owners! This recall should be EXTENDED to every owner of the 2020 Escape experiencing AWD failure! This is a HUGE SAFETY RISK! Your car literally just stops working while driving. I got extremely lucky that I was already pulling into a gas station when this happened to me. I can’t imagine what could’ve happened if I were driving on the interstate when this occurred, which is EXACTLY what I was going to be doing after fueling up!
The contact owns a 2020 Ford Escape. The contact stated that the front driver’s side window failed to roll down while depressing the window switch. The contact stated that the failure was a recurring failure and was previously repaired at the dealer. The contact stated that a while afterward, the rear passenger’s side window failed to roll down while depressing the window switch. The vehicle was taken back to the local dealer and remained for the repair. The manufacturer was made aware of the failure. The failure mileage was approximately 18,600.
The vehicle is a 2020 Ford Escape SE with 53,000 miles. Recently, The message screen began flashing messages AMD OFF, Hill Start OFF, Collision Warning OFF. Based on social media, this appears to be a common problem with the 2020 Escapes. According the Escape owners, dealers first check software and if not the issue a electronic module is replaced at a cost of up to $1100. Some of the failures reported were on vehicles with 20,000 miles or less. Aside from cost , there is a safety concern that module overheating may cause engine fires. The vehicles should be recalled for this concern.
The car has AWD FAULT along with multiple safety fault pre collision assist ,power steering stops working. Going down the road. Ford has been zero help taken car in multiple times charged 100’s off dollars only for issues to return
I have a 2020 Ford Escape that was not included in the recall 20C19/20V575, however my vehicle has been having the issue. Ford dealerships and the Ford customer support were not helpful and said they couldn't fix the issue since my specific vehicle was not included in the recall, even though my vehicle is having the same issue. They directed me to file a complaint here in order to be added to the recall.
Back door of my ,2020 Ford Escape SE, is stuck closed! Won't open at all with key fob or buttons on driver side or button on back door. Multiple times before it got stuck closed, the door wouldn't latch properly and bounce open randomly over bumps in the road!
AWD fault at 58,000 miles. AWD module has to be replaced at approximately $750. Power train/drivetrain warranty good for 60,000 miles. Was informed at the dealership that it wasn’t covered under the power train/drivetrain warranty. I have read several complaints from owners having the same issue. Ford needs to offer a recall and reimburse all funds.
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle parked, the contact was unable to start the vehicle. The vehicle was restarted after an hour. On another occasion, while turning left, the vehicle lost motive power. The vehicle was turned off and restarted. The vehicle was taken to a dealer where it was diagnosed that the battery needed to be replaced and codes for the PCM, and headlamp were retrieved. The vehicle was repaired. The vehicle was taken to a dealer where it was diagnosed that the A/C compressor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 31,000.
AWD module has failed and per FORD is not covered in replacement cost. Multiple error messages about forward collision, AWB and adaptive cruise control. This module was covered un a previous customer satisfaction program (Customer Satisfaction Program 21B19) and in multiple issues noted in on line forums should be taken up for a recall. Vehicle appears to run more poorly and thus could put myself and passengers at risk for accident. The error shows up every time the vehicle starts up. I see there are over 40 complaints listed here and I am sure there are more.
The shift selector locks in park when it gets hot. Several times the car has been disabled due to the shifter being locked in park. The car is in the driveway not allowing for our other car to reach the street. If we had an emergency we were without a car. In addition, no vechicle could get to our house. When the shifter is cooled down it will operate. Meaning that left over night or using some cooling device - like a plastic bag filled with ice water - applied directly can free the shifter up in an hour or so. This issue is mentioned frequently on the internet by other Ford Escape owners. In some cases they claim that Ford actually acknowledged the issue and had a dealer replace the shifter assembly at no cost to the owner. We do not feel safe with no access to transportation due to a disabled vehicle blocking our driveway.
The contact owns a 2020 Ford Escape. The contact stated while driving approximately 20–40 MPH, the vehicle was vibrating abnormally. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle was working as designed. The vehicle was taken to the local dealer, who completed a test drive and informed the contact that the vehicle was in ECO Mode and recommended driving the vehicle in SPORT Mode. The manufacturer was contacted and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 18,000.
I was driving home and all error lights came on. When I got home, my ford app said transmission failure, awd failure, hill start failure and pre collision failure. All of these are necessary to not get in an accident. I called the ford dealer and brought the car in for diagnosis ($200). Ford called a few hours later and said the AWD module is bad and needs to be replaced ($1k).My ford only has 36k miles over 4 years and I’m the original owner. The vehicle has never been off road or abused in anyway. I see hundreds of people online complaining about this module going bad at such a short time. This should be a recall since ford knew about it with the 2020 vehicles but won’t replace with their 5year 60k mile power train warranty. It’s actually affecting my cars performance as I cannot use AWD and car runs sluggish.
Front passenger door is coming apart - literally the inside structure is separating from the frame of the car. The driver door is automatically locking even when key fob is in the car. When rolling up windows- the Automatic windows continue to roll up and down without touching the buttons. Engine is puttering upon start up- low idling. The engine cuts out when pressing gas upon driving.
Driver side door is literally falling off. The hinge is broken and the dealer says although it is a known issue Ford will not cover it. I cannot open the door or else will not be able to close it again. It took two men to close it once it broke and I've been using the passenger side door to enter and exit. I have 2 small children. All electronics inside of door are now non-functioning. Dealer wants $3,000 to repair. Not sure how a non-functioning door is not a safety issue. There are times when you may have to exit a vehicle in an emergency situation (like when it's on fire, in an accident, etc.) not to mention when you're driving down the highway and the door flies off.
AWD control module needs to be replaced at nearly $1000. Just replaced the emissions sensor for $500. Both are known issues and one was a recall but not for my VIN.
I have already put in a complaint about the broken spots welds, I am now adding to that complaint. I had the window fixed but because the door is broken I cannot roll down the window. My door is now not locking so stays open even when engaging the locks. The electrical system is giving me errors telling me that there is no key detected and so the engine won't start right away. The radio screen blacks out and doesn't work right, won't keep my settings anymore. This all has been happening since my door broke. I am sick of this car. Casa Ford says that my door is not covered by my extended warranty, but my window was, which was broken because of the broken spot welds in the door. This makes no sense since I am not able to use the window because of the door being broken.
The lift gate won't open. The "enable" and "disable" options on the vehicle screen are greyed out.
Both front doors have broken spot welds. The driver’s side window will not function properly— it only goes 1/3 of the way up and down when the vehicle is in use. There is also a loud popping sound when the door is opened.
Replaced AWD Module at 49,134 miles - four months after purchasing from a Ford Dealer. It is obviously a faulty module with all the complaints online. Individuals shouldn't have to spend a fortune when Ford knows there is/was a problem with the part, and failed to recall it and perform its due diligence. Ford makes the money and individuals keep going into debt. They need to be held accountable. Multiple repairs shops are aware of the problem! The safety of drivers/passengers is at risk.
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