Screen goes out periodically, not able to use backup camera, or radio, or anything.
2020 Ford Escape electrical complaints
Page 6 of 6: complaints 131 to 160 of 160, newest first, as owners wrote them.
I have been the only driver/owner since May of 2020. Vehicle has not been in any type of accident. 2020 Ford Escape has approximately 18,000 miles. I did purchase (bumper to bumper) warranty. Vehicle is scheduled for service on July 10, 2023. Ford dealerships are understaffed and can only service vehicles on urgency of issue or issues. July date was soonest and was from the 3rd Ford dealership I called. Issues started on May 13, 2023. While vehicle is parked and while it’s being driven, the following warnings occur: •AWD Off •AWD Service Required •Powertrain Malfunction •Powertrain Service Required •Pre-collision Assist Not Available •Service Advance Trac •See Manual •Passenger window opens/closes on its own When vehicle is in park: •Power Lift-gate opens halfway or does not open •Doors unlock and lock on their own
AWD Fault Service Required popped up on screen. Which Then resulted in others system failures such as auto start. Stop cruise control emergency breaking. I was within manufacturer powertrain warranty, but was told it was not covered under the powertrain warranty.
The contact owns a 2020 Ford Escape. The contact stated that upon starting the vehicle, the "All-Wheel Drive Not Available", "Windshield Wiper Level Low", "Pre- Collision Assist Not Available", and "Hill Start Assist Not Available" messages were displayed on the instrument panel. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. Upon investigation, the contact discovered a Customer Satisfaction Program for the all-wheel drive which he linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 54,000.
The entire dash goes black while driving. I've called the dealership and they just say "yeah its known for that". Then they say if it keeps happening to let them look at it. This is very dangerous going down a highway at high speeds. Please look into this. It's happened 2 times now
The drivers side door hinge broke and the window no longer rolls down. When I took it to the dealership they told me the weld on the hinge broke, that it was not covered under warranty, and that I would need a whole new door. It is the middle hinge that stabilizes the door and stops the top two hinges from becoming damaged. My door is still functional (despite making a very loud popping noise when opening) but the first time it gets opened too hard or far the top or bottom hinge is going to bend. This will result in the door not being able to latch correctly or at all. If it does latch there is a chance it doesn't open if they hinges are bent. They did not diagnose the window. Upon looking online this is a common issue with 2020 Escapes. The part (hinge) did not fail; their weld did. My vehicle currently has 50,400 miles.
Hello, The safety problem that I discovered in the car is as follows When I start the car with me "remote-start"and sit on the driver's seat, I can start the car by pressing the start button without first pressing the foot brake. I mean, if the person was operating the car with the remote control, and there were children in the car, and the children pressed the start button, the car would be completed, and the children might be exposed to danger. What is unique is that it is correct in all cases to start the car with the remote control or from the inside using the usual way. You must press the foot brake first! I have peace and confirmation that the driver of the car is an adult and can connect his feet to the foot brakes. In this problem the operation is done without the foot brake. Only when running through the remote. As for operating from the inside, there are no problems. Once again, the problem is when turning on first with the remote. Ford customer service, agreeed that issuse has to be reported to your devision to test it out. Thank you,
vehicle has problems awd off service advance trac precollision assist not available hill star assist not available and the powertrain mall function reduces power and i have a problem with the rear subwoofer which was obtained by the does and the problem continues. The vehicle has been in the ford for two weeks and they have not been able to solve it. I just bought it with 14,000 miles and it has all these problems and he could not enjoy the car, it is a lemon car
faulty spot welds on the drivers door checklink bracket failed and are preventing the door from closing correctly, and now the window wont roll all of the way down. not sure what else is broken inside of the door.
The driver door frame has a fracture spot weld on the inside of the door, causing the window to fail to move up or down as needed. The failure caused the door to make a lot of grinding and cranking sound while being opened out wide. I took the vehicle to the dealer who diagnosed that the door either needed to be replaced or just the inner portion of the door needed to be repaired. Ford would not cover the cost of repair. Manufacturer is aware of the problem and has released a TSB about the issue Manufacturer Communication Number: SSM 50150 the federal safety agency ID Number: 10201603
Driver door check arm attachment point (black door hinge) snapped from manufactured spot weld to frame of door. Ford Dealer stated my Escape was the 3rd one that month with the same problem. Mechanic said the hinge was not welded properly at the bottom spot weld by manufacturer and that I should call Ford and the federal safety agency to see why my 2020 Ford Espace S 1.5 AWD isn't covered under the Recall ID # 10201603 as it is a Ford Escape between 2020 and 2021. SSM 50150 recall notice
The car continually has delayed acceleration. It revs and drives 2.5 mph for several seconds before it lurches into gear. It's extremely unsafe and I'm concerned about it happening on the highway. Ford is refusing to take an appointment with me to assess the safety of the vehicle until 2-3 months out (won't even put my name on a waitlist) and will not offer a loaner vehicle in the interim. The car has 15,000 miles on it and is under warranty.
the auto start stop engine feature stops functioning intermittently no set pattern it randomly doesn't work. Never know if the engine will shut down when its supposed to or not
The contact owns a 2020 Ford Escape. The contact stated that upon entering a drive-thru line at a slow speed, the home screen went blank as the "network configuration error" warning message illuminated on the instrument panel. The contact then stated that the vehicle then shut off and could not be restarted after multiple attempts. The contact was unable to place the vehicle into neutral and had the vehicle towed to a dealer where it remained in their possession. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 17,000.
Tl* the contact owns a 2020 ford escape. The contact stated that while attempting to start the vehicle, the vehicle hesitated before starting. The check engine warning light illuminated. There was an unknown sensor warning light showing a malfunction had occurred. The contact towed the vehicle to autonation ford valencia (23920 creekside rd, valencia, ca 91355, (661) 382-4700) and was informed that the electrical wiring was soy based which attracted rodents and that the wires had been chewed through. The contact was informed that the wiring needed to be replaced. The vehicle had not yet been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was unknown.
The hands free lift gate sometime works and then other times it will not. The other day at the car wash the tailgate would release when I would walk behind the vehicle while washing it. Also, the last time I filled vehicle with gas and cleaned the rear glass with water the tailgate would automatically release
Vehicle entered deep sleep mode with less than 300 miles after vehicle had not been started for 2-3 days. Vehicle had to be towed to dealership for full 12v battery re-charge.
Car jerks off to the side of there is a turn lane, almost pulled steering wheel out of my hands. Does this every time I go by a turn lane at any speed
Rear trunk fails to open upon first startup of car
Display is overheating and inoperable
Purchased a 2020 ford escape on 10-31-2020. On 11-23-20-11-24-20 I got messages about the transmission and my wife couldn't put the car in reverse after going to the store. Took the car to the dealer they didn't even check the transmission only the engine and computer system. Ended up back in there the same day 5 times because the anti crash and brake systems wasn't working. The service tech then drove it around the corner 5 different times to get the computer system to kick in. Eight days later 12-4-20 I get stuck in my friends driveway. The car wouldn't go in reverse. Finally it did after 20 minutes. I take the car back and it needs a new transmission. The computer system and power train, crash assistance, anti collision system wasn't working either. They had just received the vehicle on 10-27-20. The car was picked out for me by the sales rep and it wasn't from off the lot it was in the back. I truly believe they knew the whole car was bad. They've had my car since the 12-4-20 and I'm still responsible for it and the loaner car. The sales manager and general manager told me I'll have to sue them using the lemon law of anything else goes wrong. It will and they know it. I have several reports that the transmissions on the 2020 escape is one of the main issues. I also have all the reports sent to my phone from ford pass. I also have a vehicle history report that the brakes, power train system, and restraints and driver assistance needs repaired also. This occurred in jacksonville, florida. All these issues make this vehicle unsafe for anyone.
The rear view camera does not work half the time.
I just bought the car 2 weeks ago and have barely been driving it. 10/26 7am back up camera worked fine and at 630 pm while backing up-- it now has unviewable lines through the whole screen. It looks like my screen is corrupt or the back up camera is bad.
When shifting from park to reverse, rear camera displays a dark screen with waves like a broken tv screen. This happens at least once a week and is not corrected by shifting back and forth from park to reverse. Occurs when stationary shifting to reverse.
The rear safety camera does not work get wavy lines similar to a bad tv picture.problem is by some reports due to hot weather (+ 70 farenheight) this is bs I have had 3 other vehicles same location same weather no problems. Runing AC does not solve problem.went to dealer tech found loose connection.but problem continues this is a definite safety failure that is not fixed by ford.problem occurs when moved to reverse from park .hasoccured every day since delivery
Back-up camera erratic, blind-spot indicator on passenger side mirror erratic, lift-gate opens sometimes just by walking behind vehicle or will come down on its own when open. Once, the sync 3 screen was extremely hot to the touch and the controls were frozen. This happened after start-up and the screen took a long time to boot up. Our local ford service department is aware of these problems (and actually saw the back-up camera go spastic). Apparently, ford is aware of the camera problem, but the replacement cameras give the same problem.
The electrical in this car has been nothing but trouble. I bought the car with 2000 miles on it and I've had it about a month and I've had 4 issues with it. The first issues the cruise control epuld not work. I brought it in and they fixed it. My bottom cup holder broke twice now and it's like the bottom of it fell out. Today I get in my car to go to work and the speakers on the front drivers side of the car are not working. Is this typical of this kind of car or is it just my luck? I've had more issues with this car than I have ever had with any other car I have bought in a short amount of time.
My 2020 ford escape's automatic transmission makes odd whirring sounds and shifts hard often while driving. Automatic transmission still has a hard time shifting smoothly even when the vehicles been warmed up and driven for at least 10 minutes. The rear view camera has a mind of its own and doesn't always work. Even when it is working the feed is usually terrible quality. When it doesn't work you can't see anything out of the rear view camera, the image quality turns greyish and images lag.
Backup safety camera and warning system fails outside temp is above 70 degrees and air conditioning has not been running long enough to cool the vehicle interior. When vehicle is parked outside in the summer the backup camera will not work until the air conditioning runs for about 10 minutes.
Most states require trailers of 3,000lb gvwr, and some states only 1,500lb, to have an independent braking system on at least one axle of the trailer. Ford sells vehicles with factory tow packages rated at 3,500lb, but does not supply even an optional electric brake controller. Further, they don't supply a "plug 'n' play" harness for an aftermarket controller as do many manufacturers. This situation has prevailed from at least 2013 onward. When we purchased our 2020 escape sel with factory towing, we fully expected that this shortcoming would have been resolved. It has not. And that it has existed for two generations of the escape spanning eight model years leads me to conclude ford is willfully ignoring the laws of many states, and potentially endangering the drivers of these cars and other drivers sharing the roadways.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2020 Ford Escape?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history