The transmission failed while driving around XXX near the Legends in [XXX]. Restarting from a stop the transmission clunked and after parking it would no longer go in reverse. Safety was a concern because the incident happened in a heavy traffic area. There were no other warnings from the car itself. The day before it had a little difficulty starting but it worked fine once driving began. In retrospect, that may have been a sign. Now, the company Kansas Municipal Utilities has had three Escapes from the fleet have failed transmissions for the same reason, loose pins, over just a month, that it seems like a larger issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2023 Ford Escape: complete transmission failure
6 of the 102 complaints about the 2023 Ford Escape describe complete transmission failure.
- owner complaints
- 6
- of this car's complaints
- 6%
- recalls
- 0
Complete transmission failure by model year
What owners say
2023 Ford Escape with approximately 80,000 miles. While traveling home, vehicle started shifting violently making loud bang. Lost acceleration while traveling on a two-way roadway with no shoulder. Vehicle would shift violently and allow acceleration momentarily and then would again lose acceleration. Just prior to reaching a pull off area in a safe place, the vehicle shifted violently one last time and would no longer accelerate. The service engine now warning light then came on advising of a powertrain malfunction. Vehicle was towed to Ford dealership and the technition reported that the planetary gears were locked up and a full transmission replacement would need to be done. This posed a serious safety issue on the road way due to the initial sudden speed changes becuase of the loss of acceleration and then the complete loss of ability to accelerate causing the vehilce to have to drift slowely to the shoulder while impeding traffic.
I drive a 2023 Ford escape active, 8F35 transmission, with 111,114 miles on it. I purchased my car in July 2025 from truauto of Ladson SC with 93,000 miles on it. Had a transmission complete failure in December 2025 (5 months after buying). Ford dealership in Valdosta Georgia (where I lived) was no help in trying to get it fixed and it sat on there lot for a months or so, because it was undriveable. I got it towed back to SC to get it fixed by a local transmission shop and it is being halted due to a current planetary lawsuit with these cars for parts. I have now been without a car for 2-3 months and have forked over $6,000+ to get this car fixed. I was not told about any known transmission issues when I bought this car (verbally or written) from Truauto, nor was I contacted about any recall from Ford and I was denied a Remanufactured transmission at the dealership that I went to to get the car fixed. I am out of warranty but that still doesn’t explain a transmission failure in a close to brand new car regardless of miles. I have already paid the $5400 or so for the repair at the local shop and it has yet to be fixed due to lack of availability of parts.
The transmission failed at 70,000 miles. The research the transmission shop did indicated the main bearing fails in these because they are made of cheap metal. The transmission just stopped pulling with little warning. It started with a jerking and then quit pulling. Within a few feet. There was not any slipping of the transmission before hand.
Purchased the vehicle approximately 45 days ago. Has driven fine with no problems. Randomly had a hard down shift and when I went to leave my destination put the vehicle in reverse and it would not go. The vehicle would not move in drive and when put in neutral it was still not even able to be pushed. Had it towed to the nearest ford dealership, they diagnosed that there were metal shavings in the transmission, stated the vehicle was no longer drive able and recommend a transmission replacement or rebuild. Vehicle only has 80,000 miles.
The contact owns a 2023 Ford Escape. The contact stated that while driving approximately 30 MPH, the transmission overheated warning light illuminated. The contact stated that the vehicle went into LIMP Mode. The contact stopped and had the vehicle towed to the dealer. The dealer diagnosed the vehicle but could not duplicate the failure. The vehicle was not repaired. The contact stated that the failure reoccurred, and the vehicle was taken to another dealer who also was not able to duplicate the failure. The vehicle was not repaired. The contact stated that the transmission failed and was unable to shift into reverse(R) or park(P). The contact had the vehicle towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 150,000.
Service bulletins that may apply
- This bulletin supersedes 25-2326
- "Engine Coolant Over-Temperature" warning message displayed in the IPC and an illuminated MIL with DTCs...
- This bulletin supersedes 26-2194
- Shudder condition, most noticeable at speeds below 60 mph (100 km/h), with no relevant diagnostic trouble...
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0767, P0766 and/or P2703...
- This bulletin supersedes 25-2627
- Fuel door that won't open with diagnostic trouble code (DTC) P04CA stored in the powertrain control module...
- This article supersedes TSB 25-2552 to update the Parts List Some of the vehicles listed in the Model...
Related recalls
No recalls on record for this model year.
Questions about the 2023 Ford Escape transmission failure
Is complete transmission failure a common problem on the 2023 Ford Escape?
6 of 102 owner complaints about the 2023 Ford Escape (6%) mention complete transmission failure. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2023 Ford Escape?
There are 0 recalls and 25 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Ford Escape
Check engine light 11Overheating 10Won't shift 8Adaptive cruise 7Loss of power 7Stalling 7Jerking 5
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