Transmission failure needing full replacement
2013 Ford Escape: complete transmission failure
60 of the 2,753 complaints about the 2013 Ford Escape describe complete transmission failure.
- owner complaints
- 60
- of this car's complaints
- 2%
- typical repair cost reported
- $5,700
- typical mileage
- 82,000
- recalls
- 2
Complete transmission failure by model year
What owners say
My 2013 Ford Escape, bought in September 2022 with a new engine, has been problematic. It initially worked well but lost transmission power less than a year later. I managed to drive it home, but it hasn't worked since. Two repair shops confirmed a needed new transmission, costing $6,000, and found metal shavings in the fluid. There were no warning signs before the failure. Before the transmission issue, the car needed repairs for a significant oil leak. I haven't driven it for two years due to high repair costs, yet I pay $500 monthly, causing financial strain. The dealership advised against a warranty, saying the new engine's warranty would cover issues for three years. I declined the warranty, but when the transmission failed, the dealership refused coverage, reflecting poorly on their practices. Similar complaints from other owners suggest a systemic issue, possibly warranting a recall. The lack of warning signs indicates a design or manufacturing flaw. This situation has caused financial hardship and inconvenience, turning the promise of a reliable vehicle into a nightmare. I pay $500 monthly for a non-functional car, money that could be used elsewhere. The dealership's refusal to honor the warranty feels like a betrayal, prioritizing profits over customer satisfaction. The pattern of transmission failures across vehicles suggests a need for a recall to address safety concerns and help affected owners. In conclusion, my experience with my 2013 Ford Escape has been frustrating and disappointing. From the oil leak to the transmission failure, the vehicle has been troublesome. The lack of warning signs, high repair costs, and the dealership's refusal to honor the warranty have worsened the issue. I urge Ford to take responsibility and initiate a recall for customer safety and satisfaction.
The transmission in my vehicle failed and had to be completely rebuilt before the car even reached 90,000 miles. Additionally, the vehicle has been leaking coolant. I have read that there are known recalls for coolant leaks on vehicles of the same year, make, and model as mine, which may be related to the issue I’m experiencing. Component or system that failed: The transmission failed and required a full rebuild. The coolant system is also leaking. Both systems are available for inspection if needed. •Safety risk: The transmission failure caused sudden performance issues, which could have led to an accident if it had happened while driving at highway speeds. The coolant leak puts the engine at risk of overheating, which could also lead to a breakdown or safety hazard while on the road. •Reproduction or confirmation: The transmission issue was confirmed by a certified transmission repair shop that performed the rebuild. The coolant leak is ongoing and observable. •Inspection by third parties: The transmission was inspected and rebuilt by an independent service center. The coolant leak has not yet been officially diagnosed by a dealership, but I plan to have it inspected soon. •Warning lamps or messages: There were no warning lamps for the transmission before failure, but symptoms such as slipping and rough shifting occurred prior to the rebuild. For the coolant leak, low coolant level warnings and engine temperature alerts have appeared intermittently, which first began a few months ago.
The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The contact received notification of the federal safety agency Campaign Number: 22V413000 (Power Train). The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000. Parts distribution disconnect.
The transmission has completely gone out. On this car model, there isn't a dip stick for the owner to check transmission fluid levels. While pulling out of a parking space the car hesitated on going into first gear and then jerked really hard before continuing to move. While still in the parking lot of a retail store, the car continued to hesitate between gears and then a low coolant message appeared. After going to the next store, a large grocery chain, in the same parking lot I proceeded to purchase a funnel that would allow me to top off the coolant, which was barely low to begin with. When I tried backing out of the space to go home, the car hesitated on going into reverse, jerked really hard again and that's when I proceeded to pull the car back into the parking spot at the grocery store and ordered a Lyft to take me and my groceries home. The message "transmission failure" did not come on until I was pulling the car back into the parking space before ordering a Lyft. I had the car towed to my mechanics shop where he proceeded to tell me I would need a new transmission. However, 6 to 7 months prior to that, the car was at the authorized dealer where it was purchased originally from to have the safety recall repair done to the gear shifting cables and bushings, which were replaced. The service worker now informed me that they never checked the transmission fluid levels or any other fluid in the car to make sure that the car was in good condition and ready to drive. Seeing that there is no dip stick for an owner to check the transmission fluid level and the "gear shifting cable" and bushings directly effect the transmission and 6 months later the transmission goes out completely has caused me great concern and duress. I am caring for both my elderly parents and we are now without a car with doctors appointments coming up and their ongoing and increasing medical issues, this has really left us in a huge bind.
The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was diagnosed with transmission failure; however, the vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 200,000.
Power steering out and I am unable to afford the repairs. There is a recall for my make and model my van is not included in. I have already paid for a new transmission when the transmission recall was out and the Gilley Hyde Ford local dealership was dishonest with me and replaced almost $2000 of extra things and gave it back to me broken.
I have a 2013 ford escape that has had to have a new transmission due to its sudden and unexpected and with no warning failure. 6000 at ford dealership. Then the problems with coolant started. It would suddenly start overheating, and start stalling . Dropped down to two mile and hour till you limp off the road. Have to constantly check it. Will be fine and then suddenly start leaking again. Replaced coolant cap, coolant overflow tank, new hose for coolant tank, coolant hose that inserts into rear of engine, stand pipe and bypass valve.
While driving vehicle it would start shuttering. Took it to dealer who stated the transmission was bad. Vehicle had 91000 miles on it. I asked why the transmission was not serviceable and was told it was a sealed unit. The repair cost $8900.00 for new transmission. Took 3 weeks to get it repaired. Asked several times when in for oil change to service the transmission, each time I was told it was a sealed unit and couldn’t be serviced. Had it been able to be serviced I don’t think the problem would have been as bad to have to have transmission replaced.
I have been reaching out to ford for over 9 months my SUV started having issues with shifting at 90,000 and I took it to my local ford dealer 2 (Jefferson Ford Motors) Jefferson Georgia and then once to the Ford office in Winder Georgia both said that until the vehicle broke down they did not see what the problem was however the last time I took it to Jefferson Ford Motor they said they can tell its showing signs of some type of transmission failure at which they could not tell why because they said it was not enough miles to cause that fast forward to November of 2023 I was driving down a busy intersection and the suv stops shifting completely and slammed to a stop in the middle of 6 lanes all coming at my vehicle and nearly causing a horrible accident and unsafe environment to even have it towed ford had recalls on the shifting that caused this very same issue with the same model as my vehicle and they should be liable for this I have wrote letters and called ford spoke to the federal safety agency multiple times with absolutely no help from anyone how is this fair to me I can not fix my SUV because I can not afford it I am not asking for ford to cover anything else but do the right thing and fix the issues with the vehicle that caused a near death accident I NEED HELP for someone instead of being ignored!
The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle shuddered. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed with premature transmission failure. The dealer notified the manufacturer, who declined to cover the cost of the repair. The contact followed up with the manufacturer and was referred to the federal safety agency Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 90,000.
Power steering assist fault warning displayed on the dash of 2013 Ford Escape Titanium. Can’t turn wheel. Wheel was so hard to turn if my wife had been driving she would have wrecked and potentially seriously hurt thr two of us and our 3 grandchildren. Car has 92k miles and we’ve already replaced the transmission $5k. From what I’ve read this will be a minimum of $1.2k. It’s sad when their profitability is more important than people’s week being, potentially lives.
Service bulletins that may apply
- Certain 2013-2014 Model Year Escape and 2013-2016 Fusion Vehicles Equipped with a 6F35 Transmission Shift...
- On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be...
- Illuminated malfunction indicator lamp (MIL) and/or a transmission malfunction service now warning with...
- Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles...
- Fluid leak from the PTU intermediate shaft seal
- No start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement
- 2013-2017 fusion/escape/mkz (excluding 3.7L), 2015-2016 edge/explorer (excluding 3.5L/3.7L), 2015-2016...
- 6F35 transmission - fluid leak at left side halfshaft seal built on or before 10/14/2013 issue
Related recalls
Power train: shift linkage/cable/rod
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
- Risk
- A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
- Remedy
- Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S43.
Recall number 22V413000 · Recall details
Power train: automatic transmission: lever and linkage: floor shift
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
- Risk
- If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Recall number 18V471000 · Recall details
Questions about the 2013 Ford Escape transmission failure
Is complete transmission failure a common problem on the 2013 Ford Escape?
60 of 2,753 owner complaints about the 2013 Ford Escape (2%) mention complete transmission failure. The model year with the most reports is 2014.
How much does it cost to fix complete transmission failure on the 2013 Ford Escape?
Owners who mentioned a price put the repair at about $5,700 (median of 15 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2013 Ford Escape?
There are 2 recalls and 20 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Ford Escape
Stalling 594Overheating 517Check engine light 358Engine failure 126Power steering loss 126Loss of power 125Fire or smoke 116Hesitation 91Jerking 67Door locks 66Won't shift 64Won't start 51Fuel smell 47Misfire 44Steering lock-up 33Wipers 31Shudder 24ABS 22Fuel leak 21Slipping 19Fuel pump 17Seat belt 15Sudden acceleration 15Warning lights 15Airbag light 14Harsh shifting 14Backup camera 12Oil consumption 12Adaptive cruise 10No deployment 10Ball joint 9Brake failure 9Key fob 8Battery drain 7Grinding brakes 7Tire blowout 7Knocking 6Headlights 6Screen failure 5Sunroof shattered 5Water leak 5
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