2013 Ford Escape: water leaks into the cabin

Filed Jun 9, 2025 · Engine · 120,000 miles · FL

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the messages "Engine Coolant Low" and "High Temperature Pull Over Safely" were displayed. The check engine warning light was illuminated. The contact added water to the coolant reservoir. The contact stated that water leaked from the reservoir after the vehicle was restarted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 120,000.

Filed Aug 16, 2024 · Transmission · 151,000 miles · FL

The contact owns a 2013 Ford Escape. The contact stated while test-driving the vehicle at various speeds with the vehicle in sport(S) mode, the vehicle jerked, was hesitating, and failed to shift as intended. The dealer advised the contact to not drive the vehicle in sport(S) mode. The contact followed the instructions; however, the failure persisted while driving. The dealer was notified, but the vehicle was not diagnosed or repaired. Additionally, the contact stated that there was stagnant water in the spare tire wheel well in the trunk. The contact also noticed that there was water leaking on the front driver's side seat belt and on the front driver's side floor. The vehicle was taken to the dealer, where an intensive water entry testing was performed, and unknown related repairs were made. The vehicle was taken to several transmission specialists, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 151,000.

Filed Apr 26, 2020 · Engine, Fuel system · MD

I purchased my car used in dec. 2016 with 79,000 miles, and have had consistent problems ever since. In aug. 2017 (94,888 mileage), I had take the car to the dealership service center because the engine would stall and stop due to high engine temperature - I was consistently adding coolant, probably every few days. The service department found the coolant leak came from the water pump, so they replaced the leaking water pump, as well as the cabin air filter and spark plugs. Then in june 2018, I had a flat tire and couldn't put the spare on because the lug nuts were swollen/warped - took it to the dealership and they had to replace all sets. In sept. 2018 (113,516 mileage), I was driving home, the engine stopped accelerating, and I knew it was the transmission. I had the car towed to the ford dealership. They had to "replace the torque converter and completely replace the transmission". They also found the half shaft was leaking, so they "replaced the left hand bushing/seal/half shaft because the shaft was scored". In jan. 2019, I had taken the car to get serviced because within 1 days time, I had 5 light bulbs blow out and needed replacing. Later in the summer 2019, I was having coolant issues again, and took it to the dealership where they told me the coolant sensor was malfunctioning. I did not have that replaced because I said I would keep an eye on the coolant levels. Now, april 2020, my coolant level's are getting low again, and there is a consistent smell of coolant surrounding the vehicle when engine is on. After driving for 20+ minutes, and coming to an idle stop, the car smells like exhaust and coolant mixed, and there is occasional smoke billows from the exhaust pipes. I have looked under the engine and found oil leaks (pics attached), and believe my car matches the federal safety agency campaign id number: 12v551000 even though recalls never show up for my VIN

Filed Aug 11, 2014 · Electrical, Engine · 13,182 miles · TN

Vehicle towed to ford on 7/3/14 for fuel leak. Also told ford that fuel range consumption gauge was not working right. Ford was unable to verify fuel leak concern but did the 13s12 overheating and 14s03 handle recalls. On 7/19/14 low coolant light came on. Called ford and they said that it was an air pocket in the coolant system and to add distilled water and drive it to ford. The dealership drained the coolant, added coolant and pressurized to check the system. Explained to ford that our daughter was taking the car on a 500 mile road trip that afternoon. They reassured us it was fixed and that she would not have an issue, but if she did, simply add distilled water again to resolve. Later on 7/19/14, after driving 150 miles of the trip, the temperature gauge rapidly jumped from normal to hot and the engine overheated. Roadside assist. Towed to the closest ford dealership. This new dealership said the vehicle had so many problems that they were going to have someone from ford to come look at it. The new dealership faxed us the list of what was wrong with our vehicle: leaking water pump, leaking turbo coolant tube, turbo coolant banjo bolt loose, hose clamp on turbo coolant tube not released, coolant stand pipe not bolted, engine harness taped but not secured to engine cover, coolant stand pipe harness not properly secured, battery cable rerouting not performed, foam protection not applied to coolant level module, active grill shutters not removed at all, thermostat housing bolts loose, cv boot ripped, bolts on oil deflector not tight to specs. Ford says they repaired the vehicle but we told them we could not risk our lives any more with this defective vehicle. On 7/29/14 we explained everything to ford, sent them the list, got a case number and requested that ford buy back the vehicle. On 8/8/14 ford denied our request. We are too scared to pick up the vehicle.

Filed Sep 28, 2012 · Body · 1,800 miles · MA

I have the 2.0 se with roof rails and panoramic sunroof. There is a water leak on the driver's side headliner right near the a-pillar. I pulled back the headliner and water is dripping from an area adjacent to a nylon fastener. The car is parked on an incline and the front of the car is higher than the rear, so the sunroof cannot be the source of the leak.