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November 3, 2017 Service bulletin

Water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening...

Ford technical service bulletin 17-2218 for 2013-2018 Ford Escape, 2013-2018 Ford Focus and 2013-2018 Ford C-Max.

Bulletin number
17-2218
Component
Structure
Summary
Some 2013-2018 Escape, Focus and C-Max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixed glass, roof rails and roof ditch mouldings. Follow the procedure below to remove the water stains from the headliner after the water leak has been repaired. Follow the Service Procedure steps to correct the condition.

Owners of these vehicles have filed 518 complaints in the body category.

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