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2013 Ford Escape: doors won't lock, open or latch

66 of the 2,753 complaints about the 2013 Ford Escape describe doors won't lock, open or latch.

owner complaints
66
of this car's complaints
2%
typical repair cost reported
$900
typical mileage
55,225
recalls
3
Is there a fix? There are 3 recalls and 1 service bulletin for this area of the car. See below

Doors won't lock, open or latch by model year

What owners say

Filed Aug 12, 2026 · MI

The system that failed was the rear passenger door latch. The door will not latch and I checked the door latch and it moves freely. My vehicle also is telling me that my rear passenger door is open

Filed Jul 16, 2024 · Body · IA

The rear door latch does not latch and keep the door closed. There are other recalls for this issue on 2013 Ford Escapes but according to my specific VIN there is no recall. Those other recalls are the federal safety agency Campaign ID 20V331000 and 16V643000.

Filed Apr 24, 2023 · Engine · 119,204 miles · NC

I own a 2013 Ford Escape with EcoBoost. I bought it used about 6 years ago and it has been problematic from the start. First the engine coolant and engine light kept coming on with no noticeable leak, had it checked at Auto Zone was told it was the engine coolant bypass valve, had it replaced. The vehicle has run hot twice causing the engine to shut down on me, once on my way to work and once when taking my son to the Doctor. Continued to have the same issue with coolant, had to get the water pump replaced at the dealership last May. The engine coolant warning light started reappearing with leakage issues again and the vehicle began losing power and cutting off about 2 months ago. I took it back to the dealership and all they could find was a valve cover gasket leak. They stated that the oil from the valve cover gasket may be leaking onto other components and causing the car to cut off. They repaired that for a whopping $1150. The car started cutting off on me again about a month after that repair so it is currently at the dealership where they're telling me that the Turbocharger wastegate solenoid valve needs to be replaced for $950 and if that doesn't solve the problem then I will need to replace the engine. Ford should be ashamed! This vehicle should be part of the many recalls regarding these same type issues as I have read. I called Ford customer service, all they did was run the VIN which the dealership and I have done many times, told me that my vehicle did not qualify for any special programs and all warranties had expired, said I could pay for the repairs and hold onto my receipt in case there were recalls later. I am a single parent and I just cannot afford these repairs. Other recalls repaired such as the door latch which is very dangerous as I experienced my left side passenger door opening while driving on the highway with my special needs son in the backseat, before the recall, smh, thought we had done something wrong...this car is a true lemon.

Filed Sep 8, 2022 · Steering, Suspension · OH

The electric power assist stopped working and almost caused my wife to hit another car. You cannot steer this car if the power assist isn't working, lots of complaints about this issue but nobody is checking into it, if this isn't a safety problem than there isn't any reason for you to be in business for you are not recognizing a serious problem, I know a little door latch is important but no where close to this problem. can you imagine going down the road at 60 miles per hour and your steering goes out. also the cross over on the rear suspension must be made of low grade tin for it has completely rotted away, this crossover holds the rear suspension. I know nothing will happen with this but at least I got to vent, Thanks

Filed Sep 8, 2022 · Acceleration, Brakes · VA

I picked my car up tonight from Haley’s in FarmVille va they fixed my door latches due to recall on latches. I told Them prior to dropping it off that the ABS light and traction control light and engine coolant light keeps coming on. When I pulled out the parking lot I almost got rear ended because the car didn’t want to go it was moving so slow I had to slowly make myself across the road into kfc parking lot without getting hit. Haley refuses to fix these problems bc the light automatically goes off on its own and they say it’s got to physically be on for them to fix it through recall but it keeps coming on whenever I have the car In my possession and it’s very dangerous

Filed Mar 16, 2022 · Electrical, Engine · MS

The controls in the driver side door stopped working. No window or door locks could be activated. The car was taken in to the Ford dealership and it was repaired so the controls worked. A few months later, while driving on the interstate at 70 MPH the engine turned off with no warning. All the warning lights in the electrical panel lit up after the engined turned off. After getting off the road and sitting for a few minutes the car started with no problem. After driving 20 minutes, we stopped and tried to use the controls in the driver side door to put the window down. No controls in the driver door functioned. I took the car in for repair but there were no loaner cars and was told they would have to keep the car at least two weeks. I needed transportation so I waited to take the car in. The engine turned off two additional times while i was driving with no warning. I took the car in to the Ford dealership again. They said the door control problem was a fuse and they would have to try to find what was shorting out the fuse. They did not have any comment about the engine stalling out which I reported. They have had the car 4 weeks. I see that some 2013 escape models have been recalled for the engine stalling. I think my car should be added to the recall. I really need my transportation. I am borrowing my mother's car. There is no other car at my house.

Filed Sep 2, 2021 · OH

The passenger door latch-door came open and will not stay closed. My daughter was in the passenger seat when it happened which could have been really bad if We were on the highway instead of parking lot of a school going a slow speed yes/confirmed-safety recall # 16S30 no-stating they can only fix the one door in 1-2 days, when on the phone it is less than half a day procedure and up to 3 weeks for the other 3 doors. Which I need a safe vehicle to be able to work and drive until completed. They stated they don't have a rental. The car was just in there a shop a week prior for 3 1/2 weeks and I should have been notified of the recall and been fixed then and we would not be in this situation no- no warning or messages. It not says door not closed because I had to call for help and using a rubber strap to close it somewhat to get home

Filed Aug 23, 2021 · Body · KS

The door latches were recalled on the 2013 ford escape but now the hatch isn't staying shut. Why was only the doors recalled & not the hatch as well?

Filed May 17, 2021 · Locks · 122,000 miles · MD

The contact owns a 2013 ford escape. The contact stated that the passenger’s side front door failed to operate as needed. The contact stated that the instrument panel showed that the door was opened while it was securely locked. On several occasions, the contact was unable to unlock the door. The vehicle was taken to bob davidson ford lincoln (1845 e joppa rd, baltimore, md 21234, (888) 349-8092) to be diagnosed. The mechanic stated that the door latches needed to be replaced. The vehicle was not yet repaired. The contact was informed that the vehicle had been inspected under an unknown recall related to the door latches and the vehicle was no longer subjected to the free recall repair. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The approximate failure mileage was 122,000.

Filed Mar 3, 2021 · Locks, Seat belts · WA

The driver side seat belt will not latch. Also, the left back door will not open.

Filed Nov 9, 2020 · Locks · AZ

2013 ford escape. Consumer writes in regards to door latch safety recall. *ld the consumer stated the dealer was unable to coordinate a reasonable time frame to have the vehicle repaired.

Filed Sep 10, 2020 · Fuel system · AZ

Replace purge valve eco boost engine code # p1450. This should be a recall since it is a safety/emissions issue and should not fail. This is in for repeat recall for faulty door latch.

Service bulletins that may apply

Related recalls

Latches/locks/linkages: doors: latchReported June 8, 2020 · 2,147,323 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V‑246, 16V‑643 or 17V‑210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S30.

Recall number 20V331000 · Recall details

Latches/locks/linkages: doors: latchReported September 6, 2016 · 2,046,297 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S30.

Recall number 16V643000 · Recall details

Latches/locks/linkagesReported March 7, 2013 · 5,675 vehicles affected
What is wrong
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
Risk
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Remedy
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1‑866‑436‑7332.

Recall number 13V085000 · Recall details

Questions about the 2013 Ford Escape door locks

Is doors won't lock, open or latch a common problem on the 2013 Ford Escape?

66 of 2,753 owner complaints about the 2013 Ford Escape (2%) mention doors won't lock, open or latch. The model year with the most reports is 2013.

How much does it cost to fix doors won't lock, open or latch on the 2013 Ford Escape?

Owners who mentioned a price put the repair at about $900 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

Is there a recall or service bulletin for this on the 2013 Ford Escape?

There are 3 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.

Other symptoms on the 2013 Ford Escape

Stalling 594Overheating 517Check engine light 358Engine failure 126Power steering loss 126Loss of power 125Fire or smoke 116Hesitation 91Jerking 67Won't shift 64Transmission failure 60Won't start 51Fuel smell 47Misfire 44Steering lock-up 33Wipers 31Shudder 24ABS 22Fuel leak 21Slipping 19Fuel pump 17Seat belt 15Sudden acceleration 15Warning lights 15Airbag light 14Harsh shifting 14Backup camera 12Oil consumption 12Adaptive cruise 10No deployment 10Ball joint 9Brake failure 9Key fob 8Battery drain 7Grinding brakes 7Tire blowout 7Knocking 6Headlights 6Screen failure 5Sunroof shattered 5Water leak 5

All model years of the Ford Escape

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