My car has following issues recently. 1. Tire pressure monitoring system failed for all four tires. 2. Electrical door lock systems failed. All these symptoms match the BCM recall for the model and year of my car. But my VIN is not included with the recall. I believe Ford did not include all impacted car in this recall.
2020 Ford Escape: doors won't lock, open or latch
49 of the 1,621 complaints about the 2020 Ford Escape describe doors won't lock, open or latch.
- owner complaints
- 49
- of this car's complaints
- 3%
- typical repair cost reported
- $2,400
- typical mileage
- 58,000
- recalls
- 0
Is there a fix? 9 service bulletins cover this area of the car. See below
Doors won't lock, open or latch by model year
What owners say
Vehicle Door Locks: -driver door lock failed to unlock. All other doors locks remained functional - 2 days later or 450+ miles later all doors locked, then when attempting to unlock all doors whether key fob or door lock/unlock buttons on both driver and passenger doors, door locks failed to respond to any button attempt. -manual lock/unlocking is needed to lock/unlock any doors. If i needed to escape from an aggressive attacker or a child was in a backseat while it was 80+ degrees Fahrenheit outside lives would be in danger
The door locking mechanism on the front driver and passenger side door fails to operate. When attempting to lock vehicle the front doors will make a sound attempting to lock but does successfully lock the doors. Safety is put at risk because anyone can enter the vehicle without a key at any time. Problem has not been inspected by manufacturer or independent service advisor. Has not been inspected by manufacturer, police, insurance representative, or others. No warning of problem prior to failure. Problem first appeared after Ford dealer performed customer satisfaction program 23B56 for the front door check-arm reinforcement welds that can crack and pull away from door structure.
The back passenger door is stuck closed and will not open even though the power locks and physical lock, inside and exterior door handles all function as they should. There is currently a customer satisfaction program regarding the front driver side door 23B56 however the local Ford Dealership will not fix the issue because it is not the front door.
Back door of my ,2020 Ford Escape SE, is stuck closed! Won't open at all with key fob or buttons on driver side or button on back door. Multiple times before it got stuck closed, the door wouldn't latch properly and bounce open randomly over bumps in the road!
Driver door hinge welds are broken. Door will not open or close correctly.
Driver door will not close properly making popping sounds when closing driver window also does not roll down
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made clicking sounds while opening. Additionally, the front driver's side window failed to roll down, and the front driver's side door failed to latch until it was firmly pushed closed. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door latch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 25,000.
Driver side door hinge is broken and it had to be replaced at a cost to me. Also the passenger side is doing the exact same thing as the driver side. Safety is at risk because doors will not close properly. Vehicle was taken back to dealership when it the driver side hinge malfunctioned and passenger side door was inspected by a body shop. There was not any warning signs that the hinge was broken on either door.
Driver's side door stated popping when you open or close the door. No warning of any kind 4/18/24. It is harder to open and close requiring more forch than normal. The window also does not always go up or down all the time. The window has been an issue for a couple of months. We tried lubricating the arm, before we read online of the issue. We do have 3 small holes when the apprent tac welding once was. Very concerned that the door will not latch properly or remain closed during operation of vehicle. We have had the vehicle since it was brand new there is approximately 38,000 to 39,000. We can take to Ford dealer if you like for confirmation.
Cracked or Broken Spot Welds in the Left Front Door At the Check Arm Attachment Points in the Door Assembly - [XXX] - Available for inspection upon request. The door will not open without creating a loud crunching sound, requiring the passenger to squeeze out before the check point. Check points are inoperative. The window often malfunctions. There was no warning. I found the problem by searching online. This is a common issue with the 2020-2022 Ford Escape. See [XXX] The repair is not covered by the warranty. the federal safety agency should issue a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Drivers front door began popping when opening and now will not close and window is now not operational. While traveling down highway the door wouldn't latch fully as well. Window now will not go down and door is making a heck of a popping noise
Service bulletins that may apply
- Advance Notice
- Condition where the door(s) do not open using the exterior door handle(s). This may be due to an enabled...
- Condition where the door(s) do not open using the exterior door handle(s). This may be due to an enabled...
- Some 2020-2022 Escape, 2021-2022 Bronco Sport and 2022 Maverick vehicles may require servicing of the...
- Door ajar warning indicator or higher than expected efforts to fully close doors
- Door ajar warning indicator or higher than expected efforts to fully close doors
- Door ajar warning indicator or higher than expected efforts to fully close doors
- Some 2020 Escape vehicles may require servicing of the interior door handle lock cable mounting bracket on...
Related recalls
No recalls on record for this model year.
Questions about the 2020 Ford Escape door locks
Is doors won't lock, open or latch a common problem on the 2020 Ford Escape?
49 of 1,621 owner complaints about the 2020 Ford Escape (3%) mention doors won't lock, open or latch. The model year with the most reports is 2013.
How much does it cost to fix doors won't lock, open or latch on the 2020 Ford Escape?
Owners who mentioned a price put the repair at about $2,400 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2020 Ford Escape?
There are 0 recalls and 9 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Ford Escape
Check engine light 74Power windows 60Collision warning 44Grinding brakes 38Jerking 33Hesitation 32Loss of power 29Stalling 28Fire or smoke 25Backup camera 24Harsh shifting 24Transmission failure 24Adaptive cruise 23Shudder 19Wipers 17Fuel smell 15Key fob 13Won't shift 13ABS 11Engine failure 11Overheating 11Fuel leak 9Slipping 9Headlights 8Warning lights 8No deployment 7Lane assist 7Ball joint 6Screen failure 6Misfire 6Won't start 6Knocking 5
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