2020 Ford Escape locks problems

Filed Aug 31, 2026 · Locks, Transmission · 58,986 miles · NY

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the message that the door was unlocked was displayed. The vehicle was taken to a dealer, and the contact was informed of an unrepaired recall associated with the VIN. The contact was informed that an unknown device was installed, and the vehicle was repaired; however, the failure reoccurred. The contact stated that the front driver's and passenger's side doors failed to unlock. The contact stated that the family crawled into the vehicle through the trunk. The vehicle was taken back to the dealer. The contact was informed that the driver’s and passenger’s side front doors needed to be replaced. The vehicle was taken to an auto body shop as per the dealer. The driver’s and passenger's side front doors were replaced but the failure reoccurred. In addition, the transmission shift to park warning light was illuminated. The vehicle was taken back to the dealer. The contact was informed that the auto body shop had clipped the wiring harness from an unknown sensor. The contact was informed that the wiring harness needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with battery failure. The battery was replaced, and the vehicle was repaired. The failure reoccurred. The contact stated that the front driver's and passenger's side doors failed to unlatch occasionally. The doors unlatched and the transmission shift to park error messages were displayed. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the dealer was an independent dealer. The failure mileage was approximately 58,986.

Filed Aug 6, 2025 · Fuel system, Locks · 69,527 miles · CT

The contact owns a 2020 Ford Escape. The contact stated that since owning the vehicle, the front driver’s side door was replaced by the dealer after the door failed to open. Additionally, the contact stated that while driving 25 MPH and attempting to make a left turn, the vehicle failed to respond as intended, continued driving straightforward and nearly drove off the road into a wooded area. The vehicle was taken back to the dealer, where a wheel alignment was performed. Additionally, the contact received notification of the federal safety agency Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the check engine warning light was illuminated and related the warning light to the recall. The vehicle was taken to the dealer, where it was diagnosed that the purge valve had failed, and the purge valve was replaced. The contact was also informed that the fuel injectors were in good condition, and that the vehicle was safe to drive. The recall repair was not performed. The manufacturer was notified of the failure, but no assistance was offered. The contact was referred to the federal safety agency Hotline to report the failure. The failure mileage was 69,527.

Filed Jun 18, 2025 · Locks · 42,000 miles · AZ

The contact owns a 2020 Ford Edge. The contact stated while the vehicle was parked and occupied and attempting close the driver’s side door, the door failed to lock securely. The contact also stated that the driver’s side window failed to work as intended. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The contact related the failure to Technical Service Bulletin: SSM 50150 (Cracked or Broken Spot Welds in The Left Front Door at The Check Arm Attachment Points in The Door Assembly). The manufacturer was not notified of the failure. The approximate failure mileage was 42,000.

Filed Mar 17, 2025 · Locks · 77,000 miles · MI

The contact owns a 2020 Ford Escape. The contact stated that the driver's side door was making an abnormal popping sound while opening the door. The contact stated that the door hinges had detached from the door frame. Additionally, the contact stated that the driver's side window was no longer functional and would not open or close. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 77,000.

Filed Jan 8, 2025 · Locks · 2,000 miles · OH

The contact owns a 2020 Ford Escape. The contact stated that the driver-side door popped when opened. In addition, the contact stated an abnormal sound could be heard coming from the door hinges. The window would not go up or down. The vehicle was taken to a local dealer where it was diagnosed that the chrome switch tip on the door detached. The vehicle was repaired. The contact stated that the federal safety agency Campaign Number: 22V859000 (FUEL SYSTEM, GASOLINE) and the federal safety agency Campaign Number: 22V191000 (ENGINE AND ENGINE COOLING) notices were received later. The contact had not experienced a failure regarding the campaign numbers. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000.

Filed Sep 3, 2024 · Body, Locks · 92,000 miles · TX

The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the contact became aware that the driver’s side front door had detached, and the hinge on the door was inoperable. The vehicle was taken to the dealer where it was diagnosed and determined that the door had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 92,000.

Filed Aug 2, 2024 · Locks · 31,000 miles · IN

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, there was a popping sound coming from the front door on the driver's side. The contact stated that the door failed to close completely as intended. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact related the failure with an unknown recall; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.

Filed May 23, 2024 · Locks · 98,000 miles · KY

The contact owns a 2020 Ford Escape. The contact stated while the vehicle was parked, the driver’s side front door failed to close properly. Additionally, when the contact opened the door, there was an abnormally loud screeching sound coming from the door and the driver’s side front window would not function properly. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000. The VIN was not included.

Filed May 22, 2024 · Locks · 25,000 miles · AR

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made clicking sounds while opening. Additionally, the front driver's side window failed to roll down, and the front driver's side door failed to latch until it was firmly pushed closed. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door latch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 25,000.

Filed Apr 24, 2024 · Locks · 62,000 miles · MA

The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, the front driver’s side door opened unintendedly. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.