Driver side door is increasingly noisy when opening the hinge makes a loud popping noise. The window will randomly not close. I saw on this website others are having the same problem. It has not been inspected by anyone, but can be.
2020 Ford Escape body problems
671 complaints (41% of all complaints for this car). Typical mileage when it fails: 45,000. 1 crash reported.
- owner complaints
- 671
- of this car's complaints
- 41%
- typical mileage
- 45,000
- crashes
- 1
- recalls
- 2
Which part fails
- Body494
- Body: door90
- Body: door: hinge and attachments36
- Body: hatchback/liftgate4
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Ford Escape body problems in other years
Related recalls
Structure: body: hatchback/liftgate: hinge and attachments
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2025 Escape vehicles. The liftgate hinge covers may not be properly secured and detach from the vehicle.
- Risk
- A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will inspect and reinstall, or replace any missing liftgate hinge covers as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25SD6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on December 3, 2025.
Recall number 25V829000 · Recall details
Structure: body: bumpers: active shutters/grill
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
- Risk
- An engine compartment fire increases the risk of injury.
- Remedy
- Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S47.
Recall number 22V484000 · Recall details
Related investigations
Failed Door Check Arm Attachment Point
On July 7, 2023, the Office of Defects Investigation (ODI) opened PE23-013 to investigate instances of check arm bracket failure in the front doors in model year (MY) 2020-2021 Ford Escape vehicles. At the time of opening, ODI received 118 Vehicle Owner Questionnaires (VOQs) alleging this failure. To date, ODI has received 593 VOQs alleging this failure, with a variety of reported failure conditions. The most common reported failure condition was reduced door functionality (e.g. door was more difficult to open or close) and the least common was inadvertent door opening. Other reported failure conditions include inability to latch and inability to open. Three VOQs reported injuries, one of which requiring medical attention. ODI conducted a consumer survey which yielded an additional 44 injuries (although the VOQs did not indicate any injury), none of which requiring medical attention. All these injuries were bumps/bruises from the door closing on occupantsâ arms and legs while entering and exiting the vehicle. The function of the check arm system is to provide hold-open assist at specific angles and to assist with door closing energy. It does not provide vertical support of the door and is independent of the latching mechanism. This failure is progressive and detectable by vehicle occupants. Consumers commonly report hearing a popping or snapping noise when opening and closing the door. This noise is caused by some of the welds between the bracket and door structure failing and detaching. There may also be visible damage present to the welds in the door structure. Continued use of the door may result in all welds separating and the bracket fully detaching from the door structure, which could lead to increased resistance in closing and opening the door, restrained window operation, and the door freely rotating when open. ODI inspected 3 consumer vehicles in the field, and 2 test vehicles at Fordâs testing facility. The test vehicles were retrofitted with the failed component. ODI observed an increased door closing resistance, however, was unable to reproduce an inadvertent open while parked or driving, or a failure to latch or open condition. Testing also verified this failure did not affect the door ajar warning system. This system provides an audible and visual warning in the event a door did not achieve primary latch position. Ford has provided details on a one-time-repair customer satisfaction program (23B56), stating that they will provide customers with a letter, currently targeted for March 2024, to bring their vehicle to a Ford dealership for a proactive repair. Dealers will inspect the door check arm welds for damage and will either provide a rivet plate to reinforce the existing door check arm or will provide a replacement door, depending on the level of damage present. Customers will be eligible for reimbursement if they previously paid to repair this issue. In view of the high detectability of failure, low potential hazard to drivers, and Fordâs customer satisfaction program to provide a proactive repair, this Preliminary Evaluation (PE) is closed. The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to
PE23013
What 2020 Ford Escape owners say
Most recent owner complaints, unedited.
The contact owns a 2020 Ford Escape. The contact stated that after the dealer performed an unknown recall repair on the front driver’s side door, the failure occurred. The contact stated that the front driver’s side window intermittently failed to roll up or roll down and made a squeaking sound while operating. The dealer was made aware of the failure and informed the contact that the front driver’s side door motor needed to be replaced, and the repair would be an out-of-pocket expense. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the hatch was automatically raised to place groceries inside the vehicle; however, the hatch unexpectedly lowered and struck the contact on the head. Medical assistance was not needed. The contact placed a bag of ice on the head. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,400.
I opened my passenger door & it made a terrible noise like it’s falling off the hinges. Door feels like I shouldn’t open it all the way or it may get stuck or just fall off
Liftgate appears to have been removed and replaced. There is a gap difference from the left rear to the right rear on liftgate. There is also rust appearing on the bolts. Condensation tube has detached under the liftgate. I took my vehicle to the mall of georgia ford service department on commerce drive in buford georgia. They were not willing to help and stated it may need to go to their body sh0p.
See attached document for complaint.
The contact owns a 2020 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V829000 (Structure); however, the part to do the recall repair was not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The outside door window seals began rotting and crumbling apart on the front passenger and both rear door windows. The driver’s door window seal is not affected as the entire door was replaced due to a factory defect. This is allowing heavy amounts of water to run down inside the doors, threatening interior equipment corrosion and failure.
The contact owned a 2020 Ford Escape. The contact received notifications of the federal safety agency Campaign Numbers: 26V123000 (BACK OVER PREVENTION), 26V117000 (VISIBILITY) and ( 25V829000 (STRUCTURE); and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
The contact owns a 2020 Ford Escape. The contact received notifications of the federal safety agency Campaign Number: 25V467000 (Fuel System, Gasoline), 25V829000 (Structure), 26V123000 (Back Over Prevention) and 26V117000 (Visibility); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer and the dealer were not made aware of the issue. The contact had not experienced a failure.
Questions about the 2020 Ford Escape body
Does the 2020 Ford Escape have body problems?
Owners have filed 671 complaints about the body of the 2020 Ford Escape, 41% of all its complaints, more than any other problem.
At what mileage do 2020 Ford Escape body problems start?
The typical (median) mileage in owner complaints is 45,000 miles.
Was there a recall on the 2020 Ford Escape body?
Yes, 2 recalls: 25V829000, 22V484000. Check your VIN to see if your car still needs the free repair.
What year does the Ford Escape have the most body problems?
The Ford Escape model years with the most body complaints are 2020 (671 complaints), 2005 (434 complaints) and 2004 (138 complaints).
Other 2020 Ford Escape problems
Transmission 243Fuel system 201Electrical 160Engine 132Driver assistance 103Visibility 71Locks 54Brakes 45Acceleration 20Wheels 20Steering 18Airbags 13Seat belts 13Seats 9Suspension 9Lights 7Tires 7
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