2020 Ford Escape: lane keeping assist jerks the wheel

Filed Jan 20, 2025 · Body, Driver assistance · MS

My wife and I bought our 2020 Ford Escape new from a dealer in 2020. We are the first owners of this vehicle. In the time that we have had it, we have experienced the following issues: 1- the forward camera module that provides collision prevention, lane assist, adaptive cruise control, etc has failed. The dealer claims that the unit “overheated”. The module is no longer covered under warranty due to mileage. The result is that our vehicle no longer has the safety features that we paid extra for upon initial purchase. 2- the evaporative canister purge valve failed, causing difficult starts after refueling. This was not covered under warranty, due to mileage. 3- the driver door hinge check arm welds have all broken loose and no longer hold the door when opening, and the loose arm is now preventing the door from closing properly and, when closed, causing the drivers window to not roll down fully. This is not covered under warranty because of mileage AND (while it is a manufacturing defect), it has not been subjected to any recalls, so the dealership will not repair/replace it.

Filed Nov 20, 2024 · Driver assistance, Electrical · IN

The awd module is faulty. It's causing thr collision assistance, the lane assistance, the awd and a few other things to not work or throw a faulty warning. I've been doing some digging and it seems to be a very common thing. The ford escape titanium is already in recall I believed

Filed Oct 1, 2024 · Driver assistance, Transmission · MO

One day my all wheel drive, pre-collision emergency braking, lane departure warnings, cruise control, lane assist, and hill start assist stopped working. I could no longer use any of these functions. There was no accident, fire, or any other damage that occurred to my vehicle to cause this malfunction. It just stopped working. I was alerted by error messages on my dash that all wheel drive and pre collision assist were not functional. I scheduled an appointment with the dealership. When I took my car in for inspection at the dealership, they found that the all wheel drive module was defective, directly impacting the functionality of the powertrain, and needed replaced immediately. They confirmed that this module was not working. Without this function, I could not use all wheel drive in icy, snowy, or rainy weather, thus impacting the safety of the vehicle for myself and my 8month old daughter who I drive daily. This also prevented collision emergency braking and lane departure warning features from functioning, which are important for preventing dangerous accidents. Even though my car is still covered under the powertrain warranty, and this defect affects the function of the powertrain, they do not consider it covered under warranty.

Filed Feb 22, 2024 · Driver assistance · GA

So there is multiple issues with my vehicle. First: I had the recall issue with the fuel injector "fixed" as the dealer stated. Now CO2 is leaking into my cabin when the car is parked and/ or when the remote start is activated. You can not breathe. I bought this car because I have 2 boys in car seats still. It is a serious hazard for anyone that breathes it in, especially kids. Second: after pumping gas it chugs. Like it will try to crank up but can't. I have had this car for less than a year. After the dealership "fixed" the fuel injector this issue started. When it finally starts the car smells strongly of gas. Third: there was a recall on a hose that had to do with the A/c system. It leaked onto wires and caused a shortage in my whole electrical system which in turn caused the vehicle to shut down on me while I was driving on the interstate. Fourth: The blind spot warning goes crazy when you are driving down a road with no one beside you. Fifth: The lane keeping assistant has completely stopped working. I have reset the system and it still will not work. Sixth: the radio, bluetooth, sound system does not work because of the water that leaked onto the wires from the A/C pipe that was recalled. Now my biggest issue is that the dealership that I purchased the vehicle from tried to charge me to have the recalls fixed. I had to take it to another dealership and afterwards was informed that, that specific dealership will claim to replace the recalls but not actually do the work so that way you have to come back and they can charge you for the work. Could you guys please look into this? Please call me at [XXX] in regards to the issues, so you can experience them first hand with me. Thank you so much for your time. Also if you google the problems everything i listed is a HUGE ISSUE with this vehicle but nothing is being done about it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 5, 2021 · 10,203 miles · OH

My vehicle has been in the shop (northgate ford) so many times and they said that there's nothing wrong. The service manager went out with us and saw it wasn't working properly. My car isn't safe to drive as the lane keeping system tried taking me off the road so many times. The dealership wants me to trade my car in and I said absolutely not. I don't want anyone killed because of the problems with this vehicle.

Filed Nov 9, 2020 · Driver assistance · 8,500 miles · OH

The lane keeping system made me beer to the left three different times when there was no lane next to me. One of those times it tried taking me in a wall. When this happened all three times, the steering was hard to control. My car was in motion. It happened twice on a county country road and on the expressway going inside a tunnel.

Filed Aug 17, 2020 · Steering · 1,800 miles · WI

While driving on the freeway, vehicles lane keep assist detected that I was out of my lane and steered me onto the shoulder. I was cruising in the far right lane at about 75mph when the lane keep swerved me abruptly onto the shoulder and I had to recover against the system.