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2013 Ford Escape: sunroof shattered

5 of the 2,753 complaints about the 2013 Ford Escape describe sunroof shattered.

owner complaints
5
of this car's complaints
0%
recalls
2
Is there a fix? There are 2 recalls and 7 service bulletins for this area of the car. See below

Sunroof shattered by model year

  • 2023
    1
  • 2022
    1
  • 2020
    2
  • 2019
    1
  • 2018
    2
  • 2017
    5
  • 2016
    6
  • 2015
    5
  • 2014
    4
  • 2013
    5
  • 2012
    1
  • 2011
    4
  • 2010
    4
  • 2009
    1
  • 2008
    4
  • 2006
    1
  • 2005
    3
  • 2003
    2
  • 2001
    1

What owners say

Filed May 19, 2021 · Visibility · WA

I was driving when my panoramic sunroof spontaneously exploded. It sounded like a gunshot. Glass was everywhere.

Filed Jul 19, 2017 · Visibility · 108,000 miles · AR

My wife was driving and the sunroof just exploded all over her and my daughter. She was in an area where nothing could have fallen on it. She said it sounded like a gunshot.

Filed Mar 1, 2015 · Body, Visibility · 24,118 miles · ID

On december 20, 2014 at approximately 3:30 pm we were driving on i15 - into salt lake city - 19 miles south of I-80. Passenger moon roof shattered with a loud bang! Sounded like an explosion. It raised up the glass on the outside of the car. The temperature was 41 degrees outside & 71 degrees inside care. My husband & I were the only people in the car. We were in 5-6 lanes of traffic & did not stop until we got off the highway. Rain was coming so we took pictures with our camera & I phone & taped up the roof over the cracks & covered it with a tarp. We returned to boise area the following day. We parked it in our garage until we could deliver the car to lithia ford in boise on 12/22/14. (we purchased it from lithia ford) the service tech said he thought it would be covered by warranty but would have to contact ford & get back with us. We researched this problem & saw in the past that this has happened. Ford made the decision, it was something we did & we therefore had to turn it into our insurance & we had to pay the deductible. We believe ford should have covered this damage, not our insurance company.

Filed Sep 17, 2013 · Visibility · 12,000 miles · CA

Tl* the contact owns a 2013 ford escape. The contact stated that while traveling approximately 70 MPH, the sunroof shattered. The vehicle was towed to the dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 12,000.

Filed Aug 2, 2013 · Visibility · 13,000 miles · TX

I was driving on the highway, no other vehicles around, no overpasses, etc. Moonroof exploded over my head. Glass was facing upwards like a volcano. Sounded like a gunshot going off over my head. Ford refused to cover this defect. Car is only 7 months old.

Service bulletins that may apply

Related recalls

Structure: body: doorReported May 7, 2014 · 581,986 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
Risk
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Remedy
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1‑800‑392‑3673. Ford's number for this recall is 14S03.

Recall number 14V239000 · Recall details

StructureReported July 6, 2012 · 8,266 vehicles affected
What is wrong
Ford is recalling certain model year 2013 escape vehicles manufactured from march 8, 2012 through june 7, 2012. Due to mis-positioned carpet padding the center console trim panel may be pushed outboard of the intended position, reducing clearance relative to the pedal package.
Risk
The reduced clearance may result in the driver’s foot contacting the side of the brake pedal while transferring the foot from the accelerator pedal to the brake pedal, increasing stopping distances and the risk of a crash.
Remedy
Ford will notify owners, and dealers will remove the carpet padding and left-side console trim panel replaced with a new panel, free of charge. The recall began on july 20, 2012. Owners may contact ford at 1‑866‑436‑7332.

Recall number 12V319000 · Recall details

Questions about the 2013 Ford Escape sunroof shattered

Is sunroof shattered a common problem on the 2013 Ford Escape?

5 of 2,753 owner complaints about the 2013 Ford Escape (0%) mention sunroof shattered. The model year with the most reports is 2016.

Is there a recall or service bulletin for this on the 2013 Ford Escape?

There are 2 recalls and 7 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2013 Ford Escape

Stalling 594Overheating 517Check engine light 358Engine failure 126Power steering loss 126Loss of power 125Fire or smoke 116Hesitation 91Jerking 67Door locks 66Won't shift 64Transmission failure 60Won't start 51Fuel smell 47Misfire 44Steering lock-up 33Wipers 31Shudder 24ABS 22Fuel leak 21Slipping 19Fuel pump 17Seat belt 15Sudden acceleration 15Warning lights 15Airbag light 14Harsh shifting 14Backup camera 12Oil consumption 12Adaptive cruise 10No deployment 10Ball joint 9Brake failure 9Key fob 8Battery drain 7Grinding brakes 7Tire blowout 7Knocking 6Headlights 6Screen failure 5Water leak 5

All model years of the Ford Escape

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