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2013 Ford Escape: screen or infotainment failure

5 of the 2,753 complaints about the 2013 Ford Escape describe screen or infotainment failure.

owner complaints
5
of this car's complaints
0%
recalls
2
Is there a fix? There are 2 recalls and 20 service bulletins for this area of the car. See below

Screen or infotainment failure by model year

What owners say

Filed Jul 16, 2019 · Electrical · 83,000 miles · NC

Radio made a long banging sound on ovation for about 2 weeks. Then occasionally the radio would make loud crackling and popping. Car would need restarted to reset. Eventually radio stopped working and car would need restarted, mixed in with crackling and popping issues intermittently. Now the radio just won't work no matter if you restart the car or not. The loud banging sound and loud popping can starrtle a driver. The radio not working should be under a recall, but currently is not. Happens moving and stationary. Has happened on city streets and highway, all issues.

Filed Jul 1, 2019 · Driver assistance, Electrical · GA

Informational display behind steering started flickering and now does not light up so I cannot see mileage or anything else thats going on with vehicle. I have attached a pic of what my display shld look like, however the middle display in my vehicle is black, nothing will display. The flickering started last month and now my display is completely black/blank

Filed May 7, 2017 · Electrical · 50,000 miles · GA

I was driving my 2013 ford escape at night and my instrument cluster information display with system warnings and odometer display started blinking colors, then black and white, and on and off. It has gone black several times and then it seem to work fine for a short time, and then it will all of a sudden start again. This happens on streets, highways, day and night. This started 3 weeks ago. My odometer is around 50,000. I checked on line for recalls and have read several other 2013 owners finding the same thing that I did, there is a recall for this on the 2014 models (recall (15c03 - reprogram instrument panel cluster) issued against 2014 ford escape for the same issue) but does not include the 2013 models. Please help.

Filed Jun 19, 2016 · Driver assistance, Electrical · 82,600 miles · CT

After starting my 2013 ford escape, the instrument cluster information display with system warnings and only odometer display went blank. Technicians checked for a bad fuse, but none found. Also, found that there is a recall (15c03 - reprogram instrument panel cluster) issued against 2014 ford escape for the same issue.

Filed Feb 20, 2013 · Acceleration, Electrical · CA

2013 ford escape. Consumer writes in regards to vehicle throttle issues and consumer seeks reimbursement. *smd the consumer stated the throttle response on the vehicle was horrible. The consumer stated there was an abnormal hesitation. The dealer claimed it had to with the new 1.6 no boost engine and the delayed response of the turbo. However, there was no fix for it. Also, the consumer noticed the clock would reset for not reason and the preset radio stations would randomly go blank. The dealer re-loaded the software for the display to fix the issue. However, a week later the radio went completely dead for one day, but came back on the next day. Also, the gas mileage was no where near where ford indicated it should be ( 23 mpg city, 26 mpg combo, 33 mpg highway).

Service bulletins that may apply

Related recalls

Electrical system: wiringReported December 2, 2015 · 9,017 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
Risk
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1‑866‑436‑7332. Ford's number for this recall is 14S17-S1.

Recall number 15V813000 · Recall details

Electrical system: wiringReported August 11, 2014 · 133,227 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
Risk
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1‑800‑392‑3673. Ford's number for this recall is 14S17.

Recall number 14V495000 · Recall details

Questions about the 2013 Ford Escape screen failure

Is screen or infotainment failure a common problem on the 2013 Ford Escape?

5 of 2,753 owner complaints about the 2013 Ford Escape (0%) mention screen or infotainment failure. The model year with the most reports is 2016.

Is there a recall or service bulletin for this on the 2013 Ford Escape?

There are 2 recalls and 20 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2013 Ford Escape

Stalling 594Overheating 517Check engine light 358Engine failure 126Power steering loss 126Loss of power 125Fire or smoke 116Hesitation 91Jerking 67Door locks 66Won't shift 64Transmission failure 60Won't start 51Fuel smell 47Misfire 44Steering lock-up 33Wipers 31Shudder 24ABS 22Fuel leak 21Slipping 19Fuel pump 17Seat belt 15Sudden acceleration 15Warning lights 15Airbag light 14Harsh shifting 14Backup camera 12Oil consumption 12Adaptive cruise 10No deployment 10Ball joint 9Brake failure 9Key fob 8Battery drain 7Grinding brakes 7Tire blowout 7Knocking 6Headlights 6Sunroof shattered 5Water leak 5

All model years of the Ford Escape

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