Transmission that's was replaced approx 3 yrs ago is hard shifting from park to drive and park to reverse on flat level surface.
2018 Ford Expedition: harsh or hard shifting
20 of the 384 complaints about the 2018 Ford Expedition describe harsh or hard shifting.
- owner complaints
- 20
- of this car's complaints
- 5%
- recalls
- 3
Harsh or hard shifting by model year
What owners say
Failing Transmission, does not shift into the gear just hear grinding noise, after few seconds of it, transmission makes very hard shift. This takes place in all phases or driving leading to potentially very dangerous situation of the car not moving or stopping while crossing a street with upcoming traffic, crossing intersection or any other phase of driving. Visited few shops and was advised that Ford has a major problem with 10R80 Transmission and failing CDF Drum.
I’ve had multiple instances happen but the two latest are — traveling down the highway when I switched lanes and accelerated moderately. The expedition downshifted and I heard a massive clunk. I had no power. Started coasting and adjusting myself so I could get to shoulder, and it shifted back into gear. Another instance, I was at a stop sign turning left onto a highway as I turned out onto the road, I had no power and it wouldn’t accelerate while a vehicle was quickly approaching from behind. I had to coast onto the shoulder to avoid being hit before it got power and carried on. These conditions create a significant safety risk because the vehicle may fail to accelerate when entering the highway, merging into traffic, crossing traffic, making left turns, or avoiding hazards.
When attempting to pass a slow moving vehicle on a 2 lane highway when driving up a hill the transmission failed to properly shift instead making a loud clunking and grinding sound before eventually managing to shift into a gear. This failure to shift properly meant that the vehicle was unexpectedly without power when trying to change lanes leading to a dangerous situation.
As I was driving yesterday, my transmission began making a strange noise and did a hard shift. About 1/2 mile later it made the noise again and downshifted to first and would not shift up. I was able to turn off the main road I was on to a side street where I put the car in park and shut it off to look under and around it. Not seeing anything I got back in and started it. I wanted to try to get it into a nearby parking lot, but after being shut off it began shifting again and I was able to get it home. It has had hard shift issues before and lagging response issues, but this is the first time it has done the downshift and noise. I went to some online forums and found multiple people with a similar issue, one of which suggested reporting it.
Component/System That Failed: The 10R80 automatic transmission is malfunctioning. It causes harsh shifting, delayed acceleration, hesitation, and unpredictable surging. These issues have been confirmed as part of Ford’s internal TSB 23-2250, which directly references this transmission defect. The vehicle is available for inspection upon request. Safety Risk: This transmission failure poses a serious safety risk. The hesitation and delay in acceleration occur during merging, turning, and highway driving, which can cause near misses and sudden loss of power. The delayed response time compromises my ability to move safely through traffic. Reproduced/Confirmed: Yes. The issue was confirmed by Liberty Ford in Fayetteville, NC, after I paid for a diagnostic. The service department acknowledged the symptoms but refused to cover the diagnosis or repair under warranty since no recall was showing under my VIN. Inspected by Others: The vehicle has not been inspected by the manufacturer directly or by law enforcement or insurance. However, it was diagnosed and documented by an authorized Ford dealership (Liberty Ford in Fayetteville NC). Warning Lamps or Symptoms: There were no warning lamps or error codes. The symptoms began subtly but became consistent over time. The first noticeable event was approximately in “early 2025”, with increased severity since then. I submitted a written complaint to Ford on June 9, 2025, via USPS Priority Mail (Tracking #[XXX]) and also filed a certified safety complaint with the federal safety agency (Tracking #[XXX]) but have received no response. I am requesting formal investigation and recall action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Ford Expedition. The contact stated that there was an abnormal clunking sound while starting the vehicle. The contact stated that while driving a undisclosed speeds, the engine overheated. The contact stated that there was an extremely loud knocking sound coming from the vehicle. The check engine warning light was illuminated. The contact stated that the failure was related to Customer Satisfaction Program: 21N03. The vehicle was taken to an independent mechanic who determined the failure was related to the cam phasers. The vehicle was taken to the local dealer, who confirmed there were no associated recalls. The vehicle was diagnosed, and it was determined that the water pump needed to be replaced. The water pump was replaced. The manufacturer was contacted and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 40,000.
My Expedition just hit 83,000 miles and has a clean title. We purchased it approximately a year and a half ago to drive around our 4 children. Around 73K miles, the catalytic converter went bad and had to be replaced. Fortunately, this was covered by a warranty. Not long ago we began to notice some rough shifting and a rattling when we turned the car on, though the rattling would stop once the engine warmed up. This week, we experienced a sudden aggressive lurching in the vehicle at 50mph accompanied by a sudden check engine light. In addition, it was accompanied by a loud, constant rattling. We were driving with our children when this happened and it scared us all. I drove it very slowly to the dealership first thing the next morning as it felt as though it could break down at any moment. It's currently at the Ford dealership, though still available for inspection, and they have said that we will need a new timing system and possibly a new engine. In addition, there are signs that our transmission is also going to need replaced.
This car is a 2018 Ford Expedition with the 3.5L eco-boost and 10 speed transmission with 95,000mi. So it started as just some rough shifting from time to time but got worse after driving through some mountains, after about a week the transmission went from rough shifting to actually feeling like going into neutral and then jerk into gear. Our two week trip went from nothing to acting like it can't find the gear to go into. I've only noticed it going from second to third to fourth and I've taken it to two shops and they can't get it to act up but it still remains after fluid change and reprogram from the dealer.
Automatic transmission is causing slipped gears, harsh shifting, jerking, and hesitation. I am almost met with accident couple of times with my family. Whie driving car suddenly shift from 10 gear to 5th gear causing erratic behaviour. While waiting in the Signal for Green light, and when we press the accelerator. Car is not moving at all from first gear.erratically shift to 6th gear.
The transmission will shudder while accelerating, vehicle will shift gears up and down randomly, not allowing me to accelerate while on a road with traffic. The transmission will slam/clunk into gear while driving. When that happens, there is not power and your bot accelerating anymore and it's really unsafe in traffic. While coasting to a stop the transmission will hard shift/clunk and the gears go down whilst coming to a stop.
About two weeks ago my 2018 Ford Expediton Max Platinum 4x4 started exhibiting harsh shifting from 3 to 4 gear. Since then it has gotten worse. Harsh shifting, delayed shifting, harsh engagement of gear, or sometimes not engaging at all leaving me in a a very unsafe position on the road. It appears Ford is very aware of the danger and issued MULTIPLE TSB's about this issue. Vehicle has not been inspected by Ford as the service time is over 6 WEEKS LONG due to the very same issues are widespread. There were no warning lamps or messages before the failure began happening.
Service bulletins that may apply
- This bulletin supersedes TSB 25-2132
- Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the...
- This article supersedes TSB 24-2046 to update the Service Procedure LTIS statement
- During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper,...
- Harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with...
- This article supersedes TSB 23-2120 to exclude Police Interceptor vehicles with column shift
- Whine noise at idle and/or while driving
- This article supersedes TSB 22-2428 and 23-2176 to update the Issue, Action and Service Procedure
Related recalls
Power train: automatic transmission
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.
- Risk
- Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
- Remedy
- Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on June 26, 2026.
Recall number 26V402000 · Recall details
Power train: automatic transmission
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the "Park" function.
- Risk
- Despite the transmission shift lever being placed in 'Park' and the instrument panel display indicating 'Park,' the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
- Remedy
- Ford will notify owners, and dealers will inspect the transmission to make sure it has the roll pin, installing one if it is missing, free of charge. The recall began on April 13, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 18S09.
Recall number 18V213000 · Recall details
Power train: automatic transmission: gear position indication (PRNDL)
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2018 F-650 and F-750 vehicles equipped with 6-speed automatic transmissions and 2018 Ford F-150 and Expedition vehicles equipped with 10-speed automatic transmissions (excluding Expedition vehicles with a Rotary Gear Shift Dial on the console). The gear shift cable clip may not be properly seated, allowing the transmission to be in a different gear than indicated by the gear shift lever position.
- Risk
- If the gear shift cable clip becomes unseated or dislodged, the gear shift lever position may indicate that the transmission is in 'Park' when it may be in a different gear. Additionally, despite selecting 'Park', if the parking brake is not applied before the vehicle is exited, the vehicle may roll. Either scenario increases the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will inspect the shift cable locking clip and properly seat it, if necessary, free of charge. The recall began on April 13, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for the recall is 18S10.
Recall number 18V214000 · Recall details
Questions about the 2018 Ford Expedition harsh shifting
Is harsh or hard shifting a common problem on the 2018 Ford Expedition?
20 of 384 owner complaints about the 2018 Ford Expedition (5%) mention harsh or hard shifting. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2018 Ford Expedition?
There are 3 recalls and 27 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Ford Expedition
Check engine light 32Jerking 29Transmission failure 27Loss of power 26Slipping 19Stalling 17Knocking 12Headlights 12Won't shift 12Grinding brakes 11Overheating 11Hesitation 9Door locks 8Backup camera 7Engine failure 7Shudder 7Seat belt 6Start-stop 5
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