The infotainment screen that includes the rear backup camera stopped working intermittently and then completely. The dealer's service department identified that the APIM, a module involved in operating the screen had failed. The backup camera is a significant and necessary safety feature for such a large vehicle. The dealer ordered the new part and replaced it at significant expense. There was no warning of this issue, and the only symptom was the intermittent delay of the infotainment system turning on upon startup of the vehicle.
2018 Ford Expedition: backup camera failure
7 of the 384 complaints about the 2018 Ford Expedition describe backup camera failure.
- owner complaints
- 7
- of this car's complaints
- 2%
- recalls
- 0
Backup camera failure by model year
What owners say
Back up camera does not display or turn on. There has been no damage to the vehicle but radio which includes the back up camera do not turn on or function. This is a safety hazard for this car when backing up.
I own a 2018 Ford Expedition, and the factory-installed backup camera has progressively failed. Initially, the camera display was intermittent—sometimes showing the rear view and other times freezing or going black. The issue has now worsened to the point that the camera no longer turns on at all when the vehicle is placed in reverse. This failure presents a significant safety hazard, as the rearview camera is critical for detecting pedestrians, obstacles, and other vehicles—especially in a large SUV with limited rear visibility. The loss of this feature increases the risk of an accident while reversing. Additionally, this defect renders the vehicle non-compliant with Federal Motor Vehicle Safety Standard (FMVSS) No. 111, which requires all vehicles manufactured after May 2018 to have a functioning rear visibility system. Because the Expedition was sold with this federally mandated safety equipment, the complete failure of the camera should be considered a safety defect. I am requesting that the federal safety agency investigate this issue, as it appears to be a widespread problem among Ford vehicles of this model year, and urge Ford to provide a corrective action or repair.
Just purchased a certified used vehicle. 1) passenger DTRL is half way burnt out. Upon reading tons of forums online, I’m seeing this is a VERY COMMON issue. 2) the back up guide lines on the back up camera does not show. After master reset of the sync system , the lines appeared once. Since then it has not shown ever again.
The screen does not turn on making the backup camera not work.
Upon startup, the dashboard monitor will not light up and the transmission will not go into gear. This includes no backup cameras, radio, mapping feature, or hands free bluetooth on the monitor, while the dashboard (directly in front of the steering wheel area) flashes on/off that "transmission not in park", or "oil needs to be changed", yet the transmission is stuck in park. After trying several times to manually put the car into "drive" it will finally start moving forward with a grinding sound, before coming to an abrupt stop. This sequence occurs several times, until I turn the car off and try again. It sometimes takes 4-5 attempts over 5-10 minutes to get the car moving with all items working properly. It seems electrical, since it always involves both the dash monitor and the transmission at the same time.
Following computer issues that caused the following: bad steering sensor (play in the steering), traction control warning, hill decent warning, running boards not working, ford sync freezing: radio, temp, back up cameras, phone not working. Monitor turns off and on while driving. Monitor will not turn off when car parked.
Service bulletins that may apply
- This article supersedes TSB 24-2165 to update the TSB Service Procedure
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- This article supersedes TSB 23-2350 to update the Issue statement and the Service Procedure
- In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or...
- Illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored...
- Illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0932:17. Check...
- Condition where it is difficult to insert the ignition key and/or turn it to the accessory position when...
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P163E stored in the...
Related recalls
No recalls on record for this model year.
Questions about the 2018 Ford Expedition backup camera
Is backup camera failure a common problem on the 2018 Ford Expedition?
7 of 384 owner complaints about the 2018 Ford Expedition (2%) mention backup camera failure. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2018 Ford Expedition?
There are 0 recalls and 36 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Ford Expedition
Check engine light 32Jerking 29Transmission failure 27Loss of power 26Harsh shifting 20Slipping 19Stalling 17Knocking 12Headlights 12Won't shift 12Grinding brakes 11Overheating 11Hesitation 9Door locks 8Engine failure 7Shudder 7Seat belt 6Start-stop 5
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