2018 Ford Expedition: doors won't lock, open or latch

Filed Feb 10, 2025 · OR

When it is below freezing and there is snow/condensation on the door windows the door lock can get stuck/frozen closed. Many times the door will unlock and open to get in but once I get to my destination I can't get the door open to get out of my car. This has happened on all the doors at different times. We get stuck and I have to crawl out another door that will unlock. There isn't a way to manually pull the door unlocked because the knob goes into a hole so you can't pull it up. Also, sometimes when I run remote start the door will not unlock and open to get into the car. I also have children in car seats, this would be a major safety issue in an emergency if we couldn't get out.

Filed Jul 8, 2023 · FL

Rear passenger door will not open from the outside even in the unlocked position. It is still locked and cannot be opened from the inside or the outside. We have children that require the use of safety seats. in the event of an accident, we cannot remove them from the back seats. We have to climb from the front seats to the back just to get them out of the car. I have not been to the dealer but, the problem is still not resolved. No one has inspected the vehicle. There were no warning signals whatsoever. i consider this a major problem in the event of an accident. Not being able to get out or have help open the door from the outside will put lives at risk.

Filed Jun 19, 2023 · Electrical, Engine · IA

Door locks don’t unlock on 3 out of 4 doors. Transmission jerks and acts like losing power frequently. Engine tries to die at idle when stopping. Timing chains failed along with cam phasers yet symptoms still continue. Heater hoses leak to heater core. This caused high temps of 255 degrees to occur for engine.

Filed Feb 8, 2023 · Body, Locks · SD

In below-freezing weather, the driver's side door latch of our 2018 Ford Expedition cannot be operated from the inside or outside of the vehicle, greatly limiting the occupant's ability to enter or exit the vehicle. A Ford technician advised today that the latch would need to be replaced. There were no indicators of a malfunction. Similar year Ford F-150s are covered for this issue by Ford's Customer Satisfaction Program 18N03.

Filed Apr 4, 2022 · Locks · TN

The door opened while driving due to the latch on the rear passenger door popped open. The door now will not stay latched closed. It just continues to stay open. My daughter could have fallen out of the car while we were driving because of this.

Filed Feb 10, 2022 · Body, Locks · NE

Drivers door would not close. Took 10 months for the new door latch to get shipped to my local Ford dealer . They charged us $ 708.00 to do the repair .

Filed Dec 10, 2020 · Body · 130,000 miles · OH

This is our second winter with this vehicle and both seasons during winter temperatures the right rear door will not latch to stay shut. We have small children that ride in the rear of this vehicle, so this makes this much more of a concern. My husband is a mechanic and tries everything to make it work and it has been a huge hassle. Especially for such a new, expensive vehicle. The vehicle is stationary when this happens as we are unable to go anywhere with a door that will not shut!

Filed Feb 20, 2020 · Body · 125,000 miles · OH

Tl* the contact owns a 2018 ford expedition. The contact stated that both vehicle rear door latch failed to close securely. The contact who was a certified mechanic purchased the part at graham auto mall dealer, (1515 w 4th st, mansfield, oh 44906) and replaced the locking mechanism however, the failure recurred. The contact stated that the failure was more prevalent in colder temperatures. The manufacturer was made aware of the failure and informed. The failure mileage was approximately 125,000.