Some 2018-2021 Expedition and 2020-2021 Explorer vehicles may intermittently exhibit doors unable to...

Bulletin number

SSM 50571

Component

Latches/locks/linkages

Summary

Some 2018-2021 Expedition and 2020-2021 Explorer vehicles may intermittently exhibit doors unable to lock/unlock and/or difficult to open in freezing temperatures. This may be due to water entering the interior door latch lock indicator cable assembly. To resolve the condition, replace the affected latch and cable assembly per Workshop Manual (WSM), Section 501-14. Use the latest level service parts only.

Owners of these vehicles have filed 16 complaints in the locks category.