2020 Ford Expedition: backup camera failure

Filed Aug 7, 2026 · Brakes, Transmission · 117,000 miles · GA

The contact owns a 2020 Ford Expedition. The contact stated that while driving over 10 MPH with her husband inside the vehicle, while depressing the accelerator pedal, the vehicle hesitated, and the brakes independently engaged. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the transmission needed to be replaced. The contact stated that the battery was replaced, and the vehicle was repaired. The contact stated that a software update for the rearview camera was performed. The manufacturer was not notified of the issue. The contact stated that the dealer refused to provide the telephone number for the manufacturer. The contact associated the failure with the federal safety agency Campaign Number: 26V402000 (POWER TRAIN); and the VIN was included in the recall. The contact was referred to the federal safety agency Hotline for assistance. The approximate failure mileage was 117,000.

Filed Jun 27, 2026 · NV

The rear view camera is blue screen and doesn't work or stays on when I drive and have to do the power button and arrow reset while driving to get it away. The phone sync doesn't work at all so cant use hands free. The screen stays on when truck is shut off and when started it will show a black screen and not come back on.

Filed Mar 8, 2026 · NV

The rear view camera doesn't work keeps going blank or screen is blurred or stays on while driving forward. screen won't connect to phone or screen stays on when vehical is shut off. When starting vehical it only shows ford emblem and won't load at all. Not able to change anything on it at all for music or navigation

Filed Dec 30, 2025 · CO

i had the backup camera replaced last year when it failed under warranty, paid a $100 deductible to Ford. Now the backup camera has failed again. Why isn’t my vehicle included in the recall?

Filed Oct 28, 2025 · Driver assistance · 60,000 miles · UT

The contact owns a 2020 Ford Expedition. The contact stated that while reversing, the rearview camera image was distorted or blank. The contact stated that the failure was related to the federal safety agency Campaign Number: 25V442000 (Back Over Prevention). There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to diagnose or repair the vehicle. The manufacturer was contacted, but no further assistance was provided. The failure mileage was approximately 60,000.

Filed Oct 28, 2025 · NV

The back up camera is not working shows a blue screen or a black and white screen with lines through it. Can't change radio or connect a phone to it or change the temperature on the screen. Navigation stops working on the screen and won't display anything. Sometimes the screen won't shut off when vehicle is shut off or won't turn on and stays blank when the vehical is in motion and cant control anything at all.

Filed Apr 30, 2025 · WI

The rear back up camera has recently been glitching and most times has a solid blue screen when car is in reverse. It was in for diagnostics, report came back stating: Verified customer concern; screen turns blue when vehicle is placed in reverse. Retrieved CMDTC B115E 08 stored current in IPMB. Verified gear selected matches commanded data in IPMB. Removed and tested circuit with known good camera, and rear view image works each time vehicle is placed in reverse, confirming circuit is good.

Filed Jan 23, 2025 · Electrical · MN

The rear camera started to work intermittently, when taken to the dealer it was not on the recall list, when I believe it should have been. Dealer could not identify which of (4) possible cameras where in the vehicle by the VIN, stating he had to disassemble the car to visually identify which camera it was. Why wasn't this VIN included in the recall when Ford can't even identify which camera was in the vehicle when manufactured. Looking forward to your response.

Filed Nov 14, 2024 · GA

The rear backup camera intermittently displays a blank or distorted image. I noticed online that there was a recall (20V575000) as follows. However, my Ford dealership says they are not honoring it for my vehicle. Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Filed Nov 11, 2024 · Electrical · OH

rear back up camera does not have guide lines. Camera works, but does not have the guide lines that move when you back up. I bought the vehicle used. I checked other 2020 expeditions and they have the guide lines on the display.

Filed Mar 15, 2024 · Electrical, Transmission · TX

The transmission is skipping or jerking randomly. It has happened several times while driving on the expressway and when driving on the regular roads. It is concerning that this is happening more often which puts my and my family's lives at risk when we are driving at high speed on expressway and vehicle will jerk and gears get stuck which can cause me to get hit by another vehicle or semi truck. There is no warning that this is going to happen. I bought the truck in Sept 2021. It happened to me in May of 2022 and has been happening more often now. I took truck to dealership on 3/13/24 and service adviser just told me that they know this is common in the expeditions but that the transmission module needed to be reset. I asked if this covered under warranty since it is known issue and should not be happening to brand new vehicles. I also spoke to a friend who has a similar expedition and this has happened to them where their vehicle has left them stranded for transmission jerking all of a sudden. Ford needs to fix this issue. I should not have to pay for Ford to recaliberate the module to get the transmission to work properly. I also had them check my radio screen because it keeps going to a black screen and/or gets stuck on the rear camera not having access to anything on the screen. I was also told by advisor that they had to put a new module in it because again this is a known issue on the computer screen as well.

Filed Sep 26, 2023 · Driver assistance, Electrical · 45,000 miles · NY

The contact owns a 2020 Ford Expedition. The contact stated that upon shifting into drive (D) after he had reversed, the rearview camera remained activated, then the screen turned black. The contact stated that the failure had been recurring while driving and had caused the infotainment system to become inoperable. The vehicle was taken to the dealer, where it was diagnosed that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 45,000.