When accelerating hard, the vehicle attempted to downshift the transmission, but failed and all power was suddenly lost. Vehicle transmission was loud and grinding. Warning lamps stating Shift failure was displayed but disappeared quickly. After removing acceleration, transmission seemed to slip into gear and normal acceleration was restored. About 30 seconds later when holding constant speed, vehicle suddenly jerked and downshifted unexpectedly, again grinding could be heard and RPM's shot extremely high. Again foot was removed from acceleration and normal driving was restored.
2020 Ford Expedition: jerking or lurching
61 of the 430 complaints about the 2020 Ford Expedition describe jerking or lurching.
- owner complaints
- 61
- of this car's complaints
- 14%
- typical mileage
- 60,000
- recalls
- 2
Jerking or lurching by model year
What owners say
In 2025, our 2020 Ford Expedition had harsh, erratic shifting, then would lurch during shifts or lose power. Ford service replaced the valve body plate and reset the transmission software. This did not fix the harsh shifting; it only cleared the warning lights when the harsh shifting occurred. Now in 2026, shifting and gear sticking have continued to get worse, and now Ford says we need a new transmission, but it is now conveniently out of warranty. This is an issue the dealership was not transparent with us about; it is a safety issue when driving, and now the costs are intended to be completely out of pocket for us.
Vehicle regularly shifts harshly, and on multiple occasions has completely lost power/forward movement as if the transmission completely disconnected from the vehicle. The vehicle would then reengage with a harsh lurch. Almost rear-ended a few times with children in car. Ford dealer states transmission needs replacement, but ford motor company refuses to financially assist with repair despite this seeming to be a manufacturer or engineering defect. Although I answered “no” to the question if there was a crash below, it was close.
The contact owns a 2020 Ford Expedition. The contact received notifications of the federal safety agency Campaign Numbers: 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts for the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the parts to be available. The contact stated that after pulling into the driveway and shifting into park(P), the parking brake engaged independently, causing the vehicle to jerk into park. The failure was intermittent. The following morning, the gear shifter shifted hard into reverse(R) while attempting to reverse out of the driveway. While driving at lower speeds under 50 MPH and coasting forward, the transmission unexpectedly downshifted. The contact attempted to continue driving but the vehicle slightly jolted forward. The vehicle was taken to the dealer to be diagnosed, and it was determined that there were metal shavings inside the transmission. The failure mileage was approximately 101,000.
The contact owns a 2020 Ford Expedition. The contact received notification of the federal safety agency Campaign Numbers: 26V344000 (Seat Belts), 26V368000 (Structure) and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. Additionally, the contact stated that while driving at various speeds, the vehicle jerked and stalled and needed to be towed on several occasions. An unknown dealer was initially notified of the failure during an oil change appointment, but the vehicle was not diagnosed or repaired. The contact stated that the vehicle had become undrivable and was parked at the residence. The manufacturer was made aware of the failure. The failure mileage was unknown.
My 2020 Ford Expedition has a transmission problem. The vehicle has harsh shifting, slipping, hesitation, jerking/lunging, and abnormal shifting while driving. The problem happens during gear changes and creates a safety concern because the vehicle may hesitate, slip, or shift unexpectedly in traffic. I took the vehicle to the dealer for inspection. The technician diagnosed the issue and recommended replacing the transmission. I believe this may be related to a known Ford 10R80 10-speed automatic transmission defect. I am requesting that the federal safety agency review this complaint and investigate this safety issue.
SUV jerks when shifting, hard shifts, transmission fails to shift preventing driver to speed up resulting in hazardous driving condition when entering a highway. Metal shards recovered from transmission fluid checks. Occurs consistently when moving to higher speeds, i.e. acceleration from red light to green light. Or entering highways, freeways when acceleration is needed.
My Ford Expedition (2-wheel drive) is experiencing jerking at variety of speeds, (changing gears, slowing down) and will sometimes get stuck in gear when I press the gas. Today, as I was entering the freeway, I pressed the accelerator and the transmission did not engage—there was no power at all until I released the gas pedal and pressed it again, at which point it finally engaged. This issue happens intermittently and is a serious safety concern, especially because I cannot predict whether the vehicle will hesitate or fail to respond when accelerating.
My 2020 Ford Expedition Platinum VIN [XXX] miles suddenly began harsh shifting violent kicking/jerking and lunging between gears while driving at highway speeds 65-80mph. The vehicle slams into gear unexpectedly and has nearly caused loss of control on multiple occasions. Dealership diagnosed CDF drum failure in the 10R80 automatic transmission requiring full transmission replacement at a cost of 8,057 (TSB 25-2132 and prior TSBs). This is a known widespread safety defect affecting thousands of 2018-2022 Ford vehicles equipped with the 10R80 transmission. Ford has issued multiple TSBs and is currently facing class-action litigation over this exact failure. Despite the clear safety implications and identical cases being approved for 100% goodwill coverage, ford is refusing full repair coverage in my case. This defect presents an unreasonable risk to motor vehicle safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Ongoing problem already had 2 repairs done to transmission. Gears o not shift properly when the gears go from 3-4 and 6-7. If I am not careful when I press on the gas and try to accelerate it does not shift gears and gets stuck on and my truck will not move more than 5-10 mph while I am trying to get on the highway at times with trailers coming full speed ahead behind me. I have reported this issue many times. There has been no remedy. The gears get stuck and make a jerking motion and movement causing truck to slow and barely move. It is not just a one time thing so I cant give a specific date as it happens often.
We own a Ford Expedition 2020. In 2023, we started noticing jerky, harsh, and aggressive “slips” when the vehicle was trying to change gears - upon multiple occasions. But, in 2024, we experienced three, major, different instances - all were extremely scary and it was miraculous they didn’t cause accidents, car pile ups, or worse! The first instance, the vehicle jerked and sputtered just as I was pulling out into a busy intersection. I thought it was going to die in the middle of the road. The second instance, several weeks later, it happened, again, as our family was driving in pouring rain down the interstate; it jerked so hard it felt like we hit a small wall. The third and final instance, we were on our way to vacation - 9 hours away with our family. It sputtered, jerked, and laid in 1st gear. Thank God, we were right at a hotel and able to pull in. We found a local mechanic to take the Expedition in and begin work on it. He was so kind to loan us his car to take on to PA to the Sight & Sound Theater so we wouldn’t lose our money on the tickets. We ended up losing 2 full days of our 4 day vacation; had to rent a vehicle to drive back home; and left our Expedition in VA for 6 weeks while they rebuilt a transmission and cleaned the catalytic converter. $12,160 to the mechanic + $1000 in car rentals. Here we are, now in August 2025, and there’s been a recall on the Powertrain Control Module and that’s being replaced. Lo, and behold, what does the PCM do? It acts as the vehicle’s main computer, managing and controlling various engine and TRANSMISSION functions (adjusting engine parameters like fuel injection, ignition timing, and transmission shift points) - imagine that!
The transmission is consistently hesitating to switch gears, very jerky gear shift, and will sometimes completely fall out of gear. You could so easily lose control if this happened on the highway. Thank goodness we weren’t on a busy street. This isn’t the first reporting according to a simple search online and there should be a recall for safety reasons. This could be life or death for someone driving on the highway.
Service bulletins that may apply
- This bulletin supersedes TSB 25-2132
- Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the...
- This article supersedes TSB 24-2046 to update the Service Procedure LTIS statement
- During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper,...
- Harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with...
- This article supersedes TSB 23-2120 to exclude Police Interceptor vehicles with column shift
- Whine noise at idle and/or while driving
- This article supersedes TSB 22-2428 and 23-2176 to update the Issue, Action and Service Procedure
Related recalls
Power train: automatic transmission
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.
- Risk
- Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
- Remedy
- Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on June 26, 2026.
Recall number 26V402000 · Recall details
Power train: automatic transmission: gear position indication (PRNDL)
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually be in a different gear than the gear shift position selected by the driver.
- Risk
- If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.
- Remedy
- Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S18.
Recall number 20V197000 · Recall details
Questions about the 2020 Ford Expedition jerking
Is jerking or lurching a common problem on the 2020 Ford Expedition?
61 of 430 owner complaints about the 2020 Ford Expedition (14%) mention jerking or lurching. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2020 Ford Expedition?
There are 2 recalls and 26 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Ford Expedition
Harsh shifting 70Loss of power 58Slipping 47Transmission failure 42Hesitation 29Stalling 23Won't shift 20Seat belt 19Check engine light 15Backup camera 14Shudder 12Grinding brakes 11Collision warning 9Sunroof shattered 9Fire or smoke 8Screen failure 6Headlights 5Overheating 5Warning lights 5
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