Received recall notice 95i00700. Took to dealership. Repairs were made. Noticed one side incomplete. Informed service manager, who refused to do repairs. Problem still exists after 10 months. Contacted manufacturer, and was referred to dealership. Not willing to get involved, stating their repair was adequate.*ak firestone tire experienced wall failure, nos ize or kind of tire is given by consumer. After recall 99534, the gap between the liftgate and the main body on the left hand side is excessive, prior to the repair, the gap was about 1/8 inches as is the present gap at the right hand side, now the left hand side is 3/8 inch, when the lift gate is closed with normal force the bottom latch at the left hand side does not engage.
1994 Ford Explorer body complaints
Page 2 of 6: complaints 11 to 40 of 158, newest first, as owners wrote them.
Hydraulic cylinder failed prior to recall campaign 95i-007, recall campaign not honored, lift cylinder removed and hatch bracket spot-welded at owner's expense.
The upper and lower ball joints failed.
Vehicle was parked in driveway and welds on bracket tore away from sheet metal, allowing hatchback to fall. Dealership was aware.
Liftgate was replaced prior to recall notice, consumer requested refund but only recieved partial refund and wants the remaining unrefunded balance. Nlm
My teenage son drives the ford explorer, I do not feel that this sports utility is safe.
Hydraulic liftgate weld cynlinder hatch unexpectedly came down on consumer's head.
Consumer was inside of a school parking lot and she went to lift the liftgate window/door and she heard a popping noise. Hydraulic lift cylinders came loose, and the bracket that attached the hydraulic lift, the whole assembly part detached. *ak prior to recall the liftgate failed ( 95i-007). Vehicle took to dealer and it would take 2 weeks to fix and no looner car would provide.
Vehicle experienced failure of the recall component prior to recall notification, owner completed repair due to dealership estimation of the complete repair being excessive, consumer is being denied reimbursement due to repair circumstances (99v‑310).
The federal safety agency recall 99v310001 and manufacturer's recall 99s34. There was a missing bracket. Was told by the dealer that the bracket was part of the liftgate, and that they needed it in order to repair vehicle.
No summary listed for that vehicle.
Received recall 99v31001 & contacted dealership for an appointment. Was informed parts needed to be ordered before work could be done. Took vehicle in & no parts were available. Mechanic had no answer to questions of parts for hydraulic lift cylinders. Owner's only transportation.
Recalled liftgate bracket failed, however vehicle is not included due to VIN. #. Nk
The bushings around the hinge pins were weak, causing the door to sag, which in turn made the door difficult to close. Eventually the latch mechanism has been weakened and the interior panel/door handle pulled off. I have called all area wrecking yards (in western washington and oregon) and was told that these components are sold off the explorers as soon as they arrive. The fellow at the parts-desk at the courtesy ford dealer in poulsbo says he has had to order many hinges and latch replacements for explorers. This would lead me to believe that this is a wide-spread problem between explorer owners.
Both interior door handles broke off while being used due to design flaw. Yh
Passenger side tailgate bracket supporting gas assist cylinder totally detached after tailgate was fully opened. Tailgate dropped, striking my son on head and shoulders, knocking him to the ground. Although tailgate will close, it unlatches (opens) on rough roads/speed bumps. Ford customer service (1‑800‑392‑3673) contacted 9/9/99 and advised that mfg campaign #95m87 was no longer in effect. I contacted the selling dealership and neil sandler & ted russell ford dealerships regarding the problem. They advised repair would be at my expense.
Consumer received recall notification, problem with dealership in scheduling appointment, consumer had to go to another dealership further away to receive repair of the bracket.
Sheet metal ripped , causing rear liftgate to completly detach from hydraulic lifts. Basically, the door will open and shut.
The left and right side brackets connecting the hydraulic lift cylinders failed prior to recall notice (99v‑310). Nlm
Consumer was traveling at 65mph and the hood flew up. Dealer will repair hood at consumers cost. *ak
Hatchback hydraulic cylinders broke off the from top right hand corner of the door. Also, back door won't stay up because hydraulic cylinders broke off.
Front frame crossmember/subbrace is exhibiting severe rust-through on well-maintained vehicle. Problem was discovered during routine maintenance; it has not failed yet, but degree of corrosion is to where failure is imminent if stressed.
Recall 99v310.001/hatchback hydraulic cylinder brekage. Dealer refused to perform recall repairs because vehicle was not purchased there.
The liftgate shock on drivers side door broke completely off the door prior to recall notice causing it to fall down on consumer. Nlm
Recall 99v310.001/hydraulic liftgate cylinders: prior to receiving recall notice, liftgate broke off the weld and bent the hydraulic cylinder. Dealer did the necessary recall repairs, but attached the same bent cylinder. However, dealer informed consumer that future replacement would be at consumer's cost.
Recall number 99v31001, two hydraulic lift cylinders installed by the dealer as part of the recall remedy collapsed. Please give any further details.
Wife was in the back seat behind the driver's side. Went to close the door, and handle broke off. The other inside door handles are also weak and break off easily.
While having the rear wiper motor replaced the liftgage bracket broke, other bracket broke later, both were prior to recall notification (99v‑310)
Received recall 99v310001/ liftgate cylinders. Dealer wants the consumer to pay for repairs.
On two occasions the brackets connecting the hydraulic lift cylinders to the liftgate ripped off.
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