Hatchback hydraulic cylinder snapped, resulting in minor injuries. A recall has been issued on the vehicle make and model, however this vehicle was not included due to VIN. Dealer and manufacturer have been notified. Recall 95i-007.
1994 Ford Explorer body complaints
Page 4 of 6: complaints 71 to 100 of 158, newest first, as owners wrote them.
Consumer contacted dealer in reference the federal safety agency recall 95i007/manufacturer's recall 95s21, hatchback hydraulic cylinder failure. Manufacturer stated that recall has expired, and dealer refused to take care of recall repairs.
Rear liftgate gas assist cylinder attachment bracket pulled away from the inside of the liftgate, causing failure.
One of the hydraulic cylinder supports on the hatchback rear door. Separated from the vehicle, causing the door to slam down on owner's child. Dealer has fixed vehicle.
While opening rear hatch door hinges tore away from door cylinder, causing door to hit consumer in the head. Dealer notified, and informed consumer that the vehicle under a recall and repairs would be charged to consumer. Seeking help in the federal safety agency this matter.
Rear hatch hydraulic cylinder snapped off the weld bracket ,injuring owner . A safety improvement has been issued on make and model. Vehicle has exceeded the mileage. Manufacturer has been notified.
Hydraulic lift support bracket on right side of the rear hatchback door broke, causing door to drop down suddenly. No one was injured. Dealer/manufacturer are aware of the problem. Problem has not been corrected.
Purchased used vehicle 01/99 from ford dealership. Within weeks of purchase, heard rattling from rear hatch. Upon inspection, discovered lift bracket pulling away from liftgate. Researched and found safety campaign #95i007000, however, ford apparently only covered repairs through 60k miles. (the vehicle had more than 60k miles when I bought it.) this is a potentially serious safety hazard, and I find it very disturbing that the ford dealership did not check into this safety issue and repair it prior to re-selling the vehicle, nor did they make mention of the potential issue when they sold me the vehicle. This might have developed into a very dangerous situation with personal injury had I not noticed the defect myself. Additionally, the cost to make this repair is estimated around $200. Ford should be required to disclose this type of information upon re-sale of a vehicle if they decline responsibility for correcting the problem after 60k miles. What significance does 60k miles have in a situation like this? Is ford saying that if the bracket fails after 60k miles, that would be normal wear & tear and not a mfg. Defect? If this is the message they are sending where customers' personal safety is at stake, and they consider 60,000 miles an appropriate time to consider a safety defect the vehicle owner's responsibility - I doubt that I will purchase another ford product.
The gas cylinder attachment brackets pulled away from the top of the liftgate. Neither dealer(hub city ford, crestview, florida or ford motor customer assistance center, will fix the problem. I never received a recall on this problem.
The dealership said it was leaves in the blower. They would have to take apart the dash and charge me. Do I have any recourse against the dealer and manufacturer for this safety hazard. I fear the vehicle will ignite because the smoke is very heavy and billowing out from the interior vents and exterior in front of the windshield.
Welds that secure hatchback trunk cylinders broke, causing the door not to remain in the upright position. *ak.et.
Hydraulic arms on the hatchback broke, causing the door not to remain in the upright position. Please give any further details.
The bracket that holds the gas cylinder on right side of the liftgate has pulled away from the metal. The remaining bracket will not support the rear door. Safety campaign 95i007000. Contacted local dealer and ford customer service, both saying that problem is only covered if vehicle has less than 6 years/60,000 miles. It is noticeble that the weld on the bracket was not done improperly at the manufacturer. This problem should be covered for longer period of time. By visual inspection one of the three spot welds is not making full contact. Also the safety campaign that ford put out asked if the hinge was noticeably loose. Not apparent until failure. This door is very heavy and if propped up and the bracket fails the door could come down with considerable force.
Rear liftgate bracket has pulled away from the inside of the liftgate. Ford recognizes this malfunction as defectict, and extended the warranty, however, the liftgate on this vehicle broke after the extended warranty. Owner wants reimbursement for cost of repair. *ak
Defective weld failed on left hydrolic prop that holds up tailgate & fell off car. Right side is loose. Door will not shut securely until fixed, could have been severely injured if rt side had failed simultaneously. Dealer claimed to have re-welded about
Heat shields have separated from all exhaust components causing vibration.
3 spot welds that are welded to the vehicle and attached to hydraulic lifters have broken, almost falling on top of consumer, could have caused injuries. Ford did not provide any help with cost of repair.
Brackets on the hatchback have broken away from the welding, causing the door not toremain secur e in the upright position. Please give any further details.
No summary provider by consumer.
Rear liftgate cylinder bracket ripped off vehicle hitting consumer, recall on component however vehicle denied due to time.
Hydraulic cylinder broke from the weld area; causing the hatchback door to fall upon the head of consumer. Dealer notified and informed consumer that the vehicle was over the 60,000/ 6 years warranty.
The shocks that hold the tailgate up have failed and broken away from there welds. I have contacted ford and they informed us of a recall that had started and ended in 96. I cant believe how ford is handeling this. I have read other complaints of the same nature on this web site and it is obvious that this is a design flaw. Ford cant issue a recall on something that has to broke when the recall is issued knowing that at some point it is going to break but we arent going to fix it. This is offensive to me becouse the explorer has multiple mechanical problems but I write those off to wear and tear. The tailgate should not fail. Ford should be obligated to fix this problem on whatever year the vehicle may be. I am goin to continue investigating and find some way to get them to fix it. I would just like to know if maybe you have already solved the negotiating problem. In my manual there is a warranty that says its against any sheetmetal deterioration for 6 yrs or 100,000 miles I wonder if this applies in my situation. I sure hope that you all can help me out or let me know what is happening with this problem. Thanx
When raising the hatchback the tailgate lifter broke while the consumer was putting a suitcase in the vehicle and the bracket broke. The spot weld on the left bracket had broken loose and the lift strut was jamming against the top of the gate. Consumer contacted the dealer and found that there had been a recall for the liftgate, but they are refusing to service the vehicle because it has over 60,000 miles. *ak
Rear door liftgate bracket failed.
The hydraulic cylinder separated from the rear door just as the owner was lifting the door overhead. The door came down quickly on her back, causing some pain and injury.
Rear lift gate spring anchor bracket fails to close lift gate and falls the gate falls on persons loading or unloading the vehicle. Owner notification program to repair broken brackets was conducted by ford, but owners bracket was not broken during the replacement period.
Door slammed, wedging cylinder between door/body, bending door assembly. Qcaw
Piston that supports the tailgate detached from bodywork.
Bracket that supports the liftgate broke away from the frame on the right side. Dealer was notified about the problem. The problem has not been corrected. Please describe details.
Recall 95i007; the rear liftgate cylinders broke off and fell on the occupant, causing injuries to occupant. Dealer stated this vehicle is not included in the recall, but has the exact same problem as stated in the recall.
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