Tl* the contact owns a 2002 ford explorer. The contact stated that while traveling 25 MPH, the passenger attempted to secure their seatbelt when the driver and passenger side air bags deployed erroneously and without warning. The vehicle was taken to the dealer where the contact was told that the air bags were no longer covered under warranty and provided no assistance.the contact referenced the federal safety agency campaign id number: 00v179000(air bags:side window) but was advised by the manufacturer that the recall was irrelevant to the 2002 model year explorer. The vehicle was not repaired. The failure and the current mileage was 144,000.
2002 Ford Explorer airbags complaints
Page 3 of 7: complaints 41 to 70 of 162, newest first, as owners wrote them.
Ford has informed dealers that there is a problems with the air bags on 2002 ford explorers. If you move the seat too much it disconnects with the air bag. All ford dealers are aware of the problem, but ford is not willing to issue recall. Serious safety issue that should require action. It would be a simple fix of the pretensioner located under the seats.
Tl* the contact owns a 2002 ford explorer. The contact started the ignition and the air bag warning indicator continuously illuminated until the engine was turned off. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the defect. The approximate failure mileage was 130,000.
Tl* the contact owns a 2002 ford explorer. The contact stated that the air bag warning light was illuminated. The dealer made four attempts to duplicate the failure by replacing the driver and passenger side seat belt pretensioners however, the failure continued to occur. The manufacturer had not been notified. The current mileage was 165,000 and the failure mileage was 70,000. The VIN was unavailable. Updated 01/10/12
Tl* the contact owns a 2002 ford explorer. The contact stated that after loosing control of the vehicle and crashing into a pole, none of the air bags deployed. A police report was filed and the driver sustained minor contusions. The passenger suffered a broken arm. The vehicle was towed to a local mechanic. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure and the current mileage was 135,000.
I bought my 2002 ford explorer in 2005. At about 85000 miles I noticed the transmission started to slip and often jerks real hard when shifting into 3rd. I had the transmission fluid changed by an authorized ford dealer in my area and they told me there are no metal shavings in the fluid, however, they did tell me that the 2002 fords are well knows for having transmission problems and they see it all the time in this make model and year. I called ford and they told me there are no recalls on the transmission, however, reading all the problems on the internet about owners who have complained, I feel there should be a recall on this because it is a safety issue!
The side curtain airbag spontaneously deployed upon side door closure of a ford explorer. The vehicle was sitting after re-fueling. Concurrent with and immediately prior to the deployment of the airbag, the door alarm system was chiming that a door was ajar, and after inspection by a mechanic it was determined that the security/door warning system module has failed. Ford was sent the airbag module for inspection, and has yet to provide the results of the module inspection - after a period of more than 5 months. Further problems persist with the electronic system. The door ajar alarm continues to sound at random intervals, the interior lights flicker on and off at random intervals, and the door locks repeatedly lock and unlock, all of which cause a distracting potential safety hazard while driving.
Air bag warning light came on,pulled plug apart under drivers ,seat sprayed cleaner on it put it back together, took care of that problem. Gear shift lever sheared off. Ford says you need to replace steering column. Went online found a man in sweden that made a replacement part,ordered it ,put it on ,works great. (why couldn't ford supply one?) the transmission is starting to act up, you shift in to drive it hesitates and leaps forward, quite hard, same in reverse. Ford should recall this before someone gets hurt.
I am so disgusted after reading all the same problems with the 2002 ford explorer. I too have the airbag problem, they told me it was the airbag pretentioner and it is $650.00, now my air bag will not deploy if I get into an accident. I have the extended deluxe warranty that wont cover it. I also have a problem with the rear temp and mode actuators that failed and binding again not covered under warranty that is $510.00 to repair. I truly think ford should recall these same problems.
Tl*the contact owns a 2002 ford explorer. The contact stated while driving 25 MPH, the air bag indicator light illuminated. The contact had the pretension set and clock spring replaced seven times but the failure continued. The failure mileage was approximately 172,000.
Long list of repairs made this summer including computer, airbag sensors, A/C whole system, main window controls and now my transmission.
Tl*the contact owns a 2002 ford explorer. The contact stated that the air bag light illuminated on the instrument panel. The contact called a local dealership and was advised to take the vehicle in for a diagnostic test at his expense. The current and failure mileages were approximately 121,000.
I have a 2002 ford explorer. For the last 2 years the air bag light is coming on and off. Finally I took it for inspection and it didn't pass because the light was on and is a safety issue concern. I contacted ford motor company and because there is no a recall they would not fix the problem, despide of all hundreds of complaints about the same issue. Probably waiting till someone die...toyota is the best example of ignoring problems like this...
2002 ford explorer air bag did not deploy in crash. Driver stated that a white smoke/powder occurred but the air bag did not deploy during the accident. The air bag warning light is currently light on the dashboard.
Tl* the contact owns a 2002 ford explorer. While driving 15 MPH she lost vehicle control, and then the vehicle rolled over. The airbags did not deploy. The manufacturer was notified and she was advised that the non-deployment of the air bags were normal. The current and failure mileages were 174,000.
My SUV hit a concrete wall on the I-94 eastbound freeway, the impact torn my front end a part. A highway patrolmen said that the impact should have deployed both my front airbags, but it didn't, now I am concerned.
Tl* the contact owns a 2002 ford explorer limited edition while idling at a stop light, the drivers side front airbag deployed without warning. She had experienced between 5-6 major collisions/crashes with the vehicle and suspects that the failure of the airbags were due to the incidences. The manufacturer did not speculate that the previous crashes caused the airbags to deploy. The manufacturer would not take any liability for the failure, and repairs cost over $3,000.00. No repairs had been made to the vehicle to date. The failure and current mileages were 131,000. Updated 11/23/09. *lj the rear pinion seal was leaking. Updated 11/24/09
Air bag deployed while vehicle was parked, no impact. Key was turned on to listen to radio while driver was cleaning the cargo area. Vehicle had been in to local ford dealership twice before with air bag light and steering column spring to be replaced. Vehicle is no longer under warranty, ford is not wanting to pay for repairs even though' it was under warranty when the first air bag light issue came about. We are now without the vehicle for 4 months, it is not repaired and ford wants to replace all the air bag components because they do not know what happened or caused the air bag to deploy.
2002 ford explorer xls was involved in a front end accident at about 80mph and the airbags did not deploy. As a result the front seat passenger hit her head against the dash broke her jaw and ruptured three vessels in her brain which lead to her having a stroke and lost use of the right side of her body.
Issue is with the airbag warning lamp coming on and disabling the airbag system in a 2002 ford explorer. Per the error code lfc 34 the issue is the passenger side seat pretensioner, though this also happens with the driver side. There is currently a tsb out article no 03-11-3. For my vehicle the replacement part# is 1l2z-78610e22-aac. This failure is current everything the vehicle is turned on.
Tl*the contact owns a 2002 ford explorer. While driving less than 35 MPH, both the driver's and passenger side window air bags deployed without warning. The vehicle became engulfed with chemicals and made a very loud sound that shocked the driver. There were no injuries. There were no warning lights illuminated on the instrument panel prior to the deployment. The vehicle was taken to the dealer and it was requested that the computer be removed from the vehicle. Ford could not offer a solution nor guarantee that the failure would not recur. The current and failure mileages were less than 120,000.
Air bag light.
My air bag light goes on and off alot.
Tl*the contact owns a 2002 ford explorer. The contact stated that the air bag indicator illuminates intermittently. He has taken the vehicle to the dealer on numerous occasions and they have replaced several components; however, the failure still persists. The dealers were unable to determine the cause of the failure and provide a remedy. There were no recalls available. The failure mileage was 89,000.
Have had to replace both rear wheel bearings on 2002 ford explorer limited, also had to replace both rear springs. Lucky my wife has good hearing so she noticed the noise as soon as it started or else may have went far enough to loose wheel. Had rear springs and wheel bearings replaced at a cost of approximately $1100.00 . After reading complaints and talking with other explorer owner I feel it should have been a recall for factory to fix. Also have recurring problem with airbag warning light coming on. Have to jiggle wires under passenger seat to make light go out.
Front passenger air bag light went on when my son sat in the seat. Took car to dealer to see if there was a problem. They said something was faulty. Extended warranty won't cover it. Isn't this required by law if it is a defect that the dealer fix it at no charge?
2002 ford explorer, 125k miles. Airbag warning light stays on. Mechanics diagnosed as a bad pre-seatbelt tensioner contact, mechanic said that moving drivers seat back and forth degrades the contact and would not allow the air bag to function in a crash.
We have a 2002 ford explorer. The airbag warning light is on and stays on. It's been like this for a while now. I never thought much of it until I got online researching it and found that not only that it is a common problem, but a very dangerous situation. Apparently the airbags will not even work. From what I found the problem has to do with a cable that connects the seatbelt locking mechanism to the SRS system is to short also a possible problem with a clockspring. By doing something as little as moving the drivers seat all the way back can trigger the warning light because the cable is to short. I learned this mostly through people over the internet who took there vehicles to ford dealerships and was told that was the problem. I called ford to see if there was a recall on it or if they would fix it. No recall and won't pay to fix. Ford knows about the problem and knows what the problem is. I read that ford sent a memo out to it's dealerships telling them about the problem had a memo number forgot to write it down. This vehicle is a family vehicle and that's the primary reason we bought it. I would think that this being such a serious safety issue that ford would fix no problem, but at the very lest somebody should be able to make them fix this. I don't know what are the parameters for a recall to be issued, but I do know that if this does not call for one then who or what is the federal safety agency for. I guess it takes a lot of people getting hurt or dyeing for something to be done.
Tl*the contact owns a 2002 ford explorer. The contact stated that the air bag indicator remained illuminated. The dealer stated that the seat belt latch system does not work and they are charging him to diagnose and repair the failure. The contact stated that it is a safety hazard that the seat belt does not work. The failure and current mileages were 47,600. Updated 12/10/08 *cn both of the rear springs broke and the rear axle bearing was bad. Updated 12/16/08.
2002 ford explorer airbag light has been on. I took it to the dealer and they said it needs a pretensioner repair kit installed for $650. I declined service. I looked on the internet and their are lots of complaints; in july 2001, ford issued a special service message announcing that some air bag clockspring devices may produce noise when the steering wheel is turned full left or right. Ford was aware that some clocksprings may have been improperly installed. The improper installation may also cause an open circuit and the air bag warning light to illuminate. Starting with vehicles produced in september 2001, ford adding length to the clockspring wire to reduce the likelihood of damage from improper installation.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2002 Ford Explorer?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history