Consumer complained about an air bag lightproblem. It kept coming on. Consumer took vehicle to the dealer. The sensors were changed. However, the problem still occurs.
2002 Ford Explorer airbags complaints
Page 6 of 7: complaints 131 to 160 of 162, newest first, as owners wrote them.
While driving at 45 MPH on icy road consumer lost control of the vehicle, and it collided head on with an embankment. Upon impact, air bags failed to deploy. Consumer was wearing seat belts. Consumer's head struck the steering wheel, requiring several stitches. Police arrived, but no one was cited.
The consumer rear ended another motorists while driving 25 MPH. This resulted in severe front end damage upon impact. The interior panel was also crushed. None of the frontal air bags deployed upon impact. The consumer sustained injuries to the neck, shoulder, back, and knee.
Vehicle is experiencing a problem with the airbags. The airbag light stays on. Owner says that "if vehicle is in an accident, air bags will not deploy." vehicle was taken back to dealership where they want to charge owner $378.00 dollars to repair because vehicle is not under warranty. Provide further details.
Consumer called complaining about side air bag problems. While driving the the drivers and passenger side impact air bags deployed without any type of impact on the road. Manufacturer was contacted and replaced the air bags under the vehicle's warranty.*ak neither the dealer nor the manufacturer explained the cause of the the failure . *ts
Anti-lock brake light comes on and you lose anti-lock brakes. The brake pedal pushes to floor was repaired 4 times already. In addition, the airbag is not operating, 2002 ford explorer xls.
Air bag serviced 3x, but air bag light continued to illuminate. Dealer repaired a loose wire connection, deleted a code in history and repaired the passenger side wiring harness.
Airbag light was staying on. Dealership states they deactivated the airbag system as they indicate no repair is available at this time. The connector is getting moved around and the pins are being spread causing poor contact drivers side.
The air bag light illuminated on the dash board.
The air bag light illuminated on the dash board.
The vehicle was involved in a head on collision in which the air bags did not deploy.
The air bag light illuminated on the dashboard and stayed on.
Consumer loss control of the vehicle which resulted in an accident, and the air bags failed to deploy, consumer was injured.*ak
While pulling into parking space (right) in parking garage my explorer experienced a sudden accleration-at full throttle (snapping the steering wheel to the right) (extremely loud revving, whining and another sound like a bad belt screech all at the same time) before the crash. No brakes (pedal went to the floor). Crashed into steel I-beam bending it and cracking concrete pillars. No airbag on impact.
While pulling into parking space (right) in parking garage my explorer experienced a sudden accleration-at full throttle (snapping the steering wheel to the right) (extremely loud revving, whining and another sound like a bad belt screech all at the same time) before the crash. No brakes (pedal went to the floor). Crashed into steel I-beam bending it and cracking concrete pillars. No airbag on impact.
Consumer was in a accident, and upon collision none of the air bags deployed. Ts
While traveling about 60mph on highway consumer was blinded by the sun. Consumer pulled over to the shoulder and hit an aluminum meridian strip. Upon impact, dual airbags didn't deploy. Ph.
Air bag light comes on intermittently. Control module replaced three times. However problem still exist. Vehicle in service 5 or 6 times. *tt
Consumer states while driving the air bag light stay alluminated. Ts
Consumer states of having problems with the air bag light remaining on while driving. Dealer was contacted. Ts
My truck rolled at 35 MPH 2 times and did a 180 the airbags never went off. Causing me to suffer injuries to my head chest and legs. Mr
While driving consumer was involved in a collision and the air bags did not deploy. Consumer sustained substantial injuries. *ak
Car was on a family trip when ABS light came on for no reason. Dealership can not get the light back on. Car was started in the morning and air bag light flashed and then stayed on and the dealership said it was due to a short. Day after it was in the shop for the air bag light the car would not start. Would not turn over. It will be in the shop again. For the third time in 6 months.
While traveling about 65mph on highway another vehicle made a u turn. Upon impact, airbags didn't deploy. Dealership was aware of problem.*ak consumers vehicle hit other vehicle broad side. Air bags did not deploy with the direct frontal impact, there was one injury in the accident.
Severe frontal damage. Vehicle total loss. Why did air bags ot deploy???
While driving at 45mph, was involved in a rear end collision. Upon impact, none of the air bags deployed. *ak the sensor was bent up and sideways. The seat belt allowed consumer to slide under. Both knees hit the dashboard. Consumer suffers from upper and lower back pain and sore knees. Consumer is not sure if there is an airbag in the vehicle.
Consumer states that while traveling at 40 MPH, consumer hit another vehicle that failed to stop at a light. Consumer states none of the vehicles airbags deployed. Please provide any further information.8jb
Air bags deployed inadvertently, causing minor injuries to driver. Ford was not able to determine why air bag deployed. Please provide further information.
While driving 25 to 30 MPH, vehicle broadsided another car, during the crash, both frontal air bags failed to deploy, vehicle has not been inspected by dealership to determine a possible cause for this problem, both occupants sustained injuries. *ak
Consumer rearended another vehicle due to brake failure at 20 MPH. Upon impact, neither airbag deployed. No injuries. Vehicle at dealership at this time.
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