Tl*the contact owns a 2002 ford explorer. The contact stated that the transmission was faulty. While driving 25 MPH, the transmission began making a roaring noise. The vehicle would jerk badly in traffic and the contact would lose control. He called the local ford dealer and they stated that the repair would cost $5,000 because the warranty expired. Ford also stated that there were no recalls on the vehicle. He took the vehicle to a transmission specialist to have it rebuilt for $3,100. The specialist stated that imperial parts did not manufacture the transmission correctly. The current and failure mileages were 97,000.
2002 Ford Explorer transmission complaints
Page 28 of 51: complaints 791 to 820 of 1,502, newest first, as owners wrote them.
Placing vehicle from park to drive wants to accelerate on its own. When placing back into park it is hesitant. This really scares me, I have to park a bit from the car in front of me , to make sure I don't hit it.
Transmission would rev before shifting into 3rd gear, had it replaced at a ford dealership with ford parts, 17 months later same thing and ford will not back it up, a transmission should last longer than 17 months, this has cost me a total of $4,000.00 dollars, and due to this defect the cars book value is $4,500.00 because it is a known fact that the factory parts and the replacement parts are no good. 12 month, 12,000 mile warranty, when the standard is 36 month, 36,000 miles. This truck sucks!!!!!!!!! Ford needs to do something about this problem!!
Continuous problems with transmission, and e-brake. E brake replaced and bad again. Had transmission repair at dealership a 400 miles before 75,000 mile warranty ended. Taken back 100 miles later transmission problem again. Past warranty now and still having problems. I will not buy ford again, it has been a nightmare. Also air bag light keeps coming on. -please ignore equipment part of this complaint, I misunderstood.
Overdrive light started blinking and car engine revved when giving gas while driving. Brought to ford dealer 3300. Dollars later a new transmission. Transmission failure when driving is a safety issue. If you knew your transmission could cut out on you while driving say on the highway would you do it?would you put your family in it?
2002 ford explorer with 73k started with o/d light blinking and the check transmission message. Took to dealer and had to have transmission replaced. Truck has been driven by my wife to cart my daughter around, never abused, never towed anything.
No apparent reason.
2002 ford explorer - transmission failed at 65,000 miles, it was rebuild and failed again. My rear differential and bearing had to be replaced because it was grinding.
Transmission error codes, overdrive light flickers service engine soon light is on.
Leaking rear axle seal.
When I start my explorer first thing in the morning, the 4 wheel low and 4 wheel high lights will come on and the explorer will not shift into reverse or drive. It's like the car is neutral and when I go to put it back into park, there is a grinding noise that sounds like grinding gears.
2002 ford explorer. Pulling out onto major highway and vehicle would not get out of 2nd gear. Vehicle has been maintained and serviced up to factory suggested standards. Taken to ford dealership and they did nothing except suggest a rebuilt ford transmission.
I bought this vehicle with 34,000 miles on it in 2003 and still have it. Before the factory warranty was up at 36,000 miles and had an issue with the transmission and took it in to the dealership. They said there was a problem with the trans and that they would fix it. Within a year later I had the same problem and took it back to the same dealer and they first said they couldn't find anything wrong with it. I couldn't do without a vehicle so I had no choice but to take it back. Once again the problem occurred and I took it back. This time they did a complete rehaul of the trans and said everything should be fine. They wanted to charge me about 900 dollars because there was no more warranty on it and the year warranty they gave me on the first job had expired. Luckily they worked with me and only charged me a deductible of 100. I should have known better that there was a reason a 1 year old car with 34k miles on it was traded in and after this incident I found out. Currently the car has 107,000 miles on it and the same problem still occurs and I just don't want to take it in to see what exactly is the problem because labor alone just to look at it will cost over 100 dollars. I am extremely disappointed in ford and I just found about this site because I was online looking up a panel for this same vehicle and noticed I am not the only one who has this same problem. Thank you for your time.
My transmission has failed due to the torque converter failing catastrophically, sending bits of brass and metal shavings everywhere inside and destroying the assembly. The symptoms of this failure were as follows: shifting hard between 1st and 2nd gear, and the o/d light flashing very rapidly after 10 to 15 minutes of drive time. Upon an extremely simple investigation (google search), I find that this is a suspiciously common problem with these transmissions, even though my own dealer says he's never heard of it before now, which was also a common thread in these complaints I found online. The corrective action suggested by the dealer is the same as everyone else I've found: new transmission. They say it is totally destroyed inside, the pieces of torque converter have ruined virtually every part of the tranny.
2002 ford explorer had initial transmission failure at 101,000 miles. Car was serviced regularly, running fine until o/d indicator light illuminated and the vehicle would not shift into 3rd gear. Rebuilt transmission was installed and now has failed at 151,000 miles. Research concerning this problem shows that many consumers of ford 2002 ford explorer have had similar issues.
I just had to purchase my third ford transmission for my 2002 ford explorer at a cost of $3600 to replace a transmission I also had installed by ford at a cost of $3400 38,500 miles previously.
Tl*the contact owns a 2002 ford explorer. While driving approximately 45 MPH, the od sensor began blinking and the transmission slipped. The contact pulled the vehicle over and read the manual, which stated to immediately have the vehicle assessed for possible repair. The vehicle was taken to the dealer and they stated that the transmission needed to be replaced. The vehicle was taken to a specialist and the transmission was rebuilt. The current and failure mileages were 85,000. Updated 07/08/08. *bf updated
Replace rear end in 2002 explorer 2 times. Ford vented the differential with a tube that exits around the rear wheel well. This design allows a lot of water to get into the differential and ruins all the workings. I had it fixed and in less than a year later experienced the same problem - I now have to have the tube reworked as well as fix the bearings again. My mechanic says it is very dangerous!
2002 ford explorer, stopped at traffic light on 3/25/08 and od light flashed and engine revved up. Would not go when gas pressed, finally got it to limp through the intersection. Stopped in a parking lot and put it in park to see what was wrong and it sounded like something was ripping apart underneath. Doesn't want to go into gear. This vehicle has had the struts replaced and the front headlight replaced twice due to engineering problems on the redesign. Spoke with ford this morning and they refuse to issue a recall even though they are aware that the redesigned transmissions are known to fail in this model.
I drove my 2002 ford explorer to work about 445 pm and everything seemed fine on the way there. I left work at 7 pm to go get dinner for me and the other guys working that night and I go out start it up... Shift it into reverse and the vehicle doesn't move. I then shift I it into drive and the it still doesn't move. Go to check the tranny fluid and guess what... No dipstick. This vehicle is horrible.
I currently own a 2002 ford explorer xlt. Several months ago (sept 07), starting hearing a whining or tinning sound coming from the rear. As the weeks/months went by, it starting getting louder and it started sounding like an airplane flying overhead. I took it into the repair shop, mechanic said it was the right rear wheel hub assembly. About $575 to repair. Had the repair done in december 07/january 08. I don't do any towing, the car is mainly used on the weekends. I have 62k mi. On the car, barely even 10k a year. Now, here it is, 2 months later, and the same thing started all over again. Took it to the shop. Now, it's the left rear hub assembly that went bad. Another $575 !! This is a serious problem. My mechanic said the wheels could come off and could cause a serious accident. I have a 7 year old (just turned 7 today), and one on the way !! This car is our main means of transportation for trips and vacations and I cannot risk the lives of my family or the lives of others, if this car fails on the highway. This problem should be labeled as a recall and ford should have to pay for the repairs.
At 85k miles, under normal driving use/condition, the transmission and rear differential have failed on my 2002 explorer. There are ford tsbs that identify and acknowledge these problems as evident in many of their vehicles, yet refuse to absorb any cost of the $3200 it will take to repair them. The wheel bearings also continually fail at a cost of $500 each, and have been repaired at least 3 times at my own expense. The torque converter and bushings need replaced, and the transmission cooler is worn. My mechanic explained these should not wear as quickly as 85k miles, and from the current state of its condition, recommended a complete transmission rebuild/replace, along with a new rear differential gear set. I have come into contact with hundreds of ford owners, of new and used vehicles alike, with the exact same problem and am seeking all resources available to initiate a suit against ford for its evident manufacture defects.
My wife called me to tell the o/d light was flashing and the transmission was slipping. I think it was between 3rd and 4th gear. We took it to our mechanic and it was diagnosed that the transmission needed replaced. After looking at your web site, and other sites, this is a very common and dangerous problem. I also have an issue with the right front wheel that has a serious rubbing noise with a serious vibration and it was diagnosed as a bad wheel bearing. This is another issue with the explorer that is posted numerous times on your site. Both of the issues should be honored by ford due to the expense and possible chance of injury.
Rear end is making a horrible rubbing noise....thought it might be the tires but I just replaced all 4 tires with the same exact tires they come from factory with and still have the problem.
Transmission failure 96,000 miles. No apparent warning.
Transmission failure.
Tl*the contact owns a 2002 ford explorer. The overdrive light flashed and remaind illuminated when the contact stopped the vehicle. The engine revved and the transmission jumped into gear. The failure occurred intermittently and while driving 25 MPH. The vehicle has not yet been taken to the dealer. Midas stated that the transmission was failing. The current and failure mileages were 93,330.
O/d light went on then check engine light, lost third and fifth gear.
Automatic transmission failed at 85k miles.
Ford 2002 xlt explorer 4wheel drive I am on my 3rd transmission at under 100k miles. Luckily I travel close to home when the occurrences happen. But others I have spoke to with same vehicle have had the same problem, looked up also car stats.com and too numerous to mention, ford should have researched this problem and recalled.
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