Started vehicle. Depressed brake and released parking brake. Shifted from park and gear shift, including cover, simply fell off the steering column. Pictures of defect are available. Car had to be towed and estimate is for $1000 to repair gear shift and assembly.
2002 Ford Explorer transmission complaints
Page 29 of 51: complaints 821 to 850 of 1,502, newest first, as owners wrote them.
My 2002 ford explorer had been making an electronic dinging sound that typically is to bring the drivers attention to the display screen, but no message was displayed, for about a week. Then on the morning of 3/12/08 the transmission started slipping out of third gear. We took the car to ford first and they didn't say anything, but when I took it to aamco, they told me that my car was the third this week with the same exact issue, and that the real issue was a design flaw with the transmission since all three cars had mileage under 100,000 miles. The cost to rebuild the transmission was quoted at $2,500.
The body panel below the back window is cracked for no reason when I took my truck into a ford dealer they said that is normal and ford knew about the problem and there isn't anything they could due. So I called the ford service number in my ford handbook and the manager confirmed they knew about the problem but its not a recall out because its not a major problem and if I wanted it fixed I would have to pay. So I also asked about the transmission failure rate and I was also told they knew about that too (the transmissions fail under 100,000 miles) but there isn't a recall and I would have to pay to get the transmission fixed as well.
Transmission failure wheel bearing failure (3 times).
Driving on highway at 63 MPH and valve spring broke. Valve dropped into piston causing engine failure. Check engine code called for random engine misfire and code was triggered at around 2600 RPM. Prior to engine failure I have been experiencing a shudder when transmission shifts into overdrive. There is also a problem with the clutch pack in the limited slip differential that is causing a shudder when turning right or left from a dead stop. (dealership called it the parking lot shudder) I have a 02 ford explorer xlt with 4.6 and 4x4 that has bad engine, transmission, and rear differential. (engine replaced).
Transmission is/has gone out on my 2002 ford explorer xls 4x4. There are hundreds of others that have had the same issue with the transmission, solenoid b going out and requiring a transmission rebuild or a new one!! If all these people are having a problem, there needs to be a recall! Ford needs to face their mistake so that loyal ford consumers will return. I have owned 3 fords, and never again after this. Ford really did themselves in with this one!
Rear differential gears had whining noise replaced gears three times...still whining. Front hub bearings making grinding noise at 80,000 miles, told they are 1500 to replace, cant afford repair. Told if the bearings fail when driving at highway speeds could be a serious safty issue. Bearing should not need to be replaced at 80k. Have researched on the web and found this to be a pattern on the 2002 ford explorers. Something needs to be done on this issue.
Shifter broke from the steering column when my truck was in park and I went to put it in reverse and it snapped. After only six months and one week it happened again on 03-04-2008.
Transmission failed at 88,000 miles.
Tl*the contact owns a 2002 ford explorer. While driving 25 MPH, the contact heard a howling sound coming from the engine compartment. He ignored the sound and did not take the vehicle to the dealer. The following day, while driving at low speeds, the vehicle would not shift into gear properly and hesitated. The day after that none of the gears would shift and the vehicle lost all torque power. The vehicle was towed to an auto shop and the mechanic stated that there was transmission failure. The failure and current mileages were 140,000.
I have an 2002 ford explorer and it only has 81,000 miles and I have had problems with the transmission since it hit 77,000 miles. It has been in shop, a transmission specialist, at least 10 times for the same problem. I have had the entire transmission overhauled and the same parts keep wearing down. This is causing the tranny to slip and slam into gear. I am now taking it back into the shop after 6 months. Ford needs to do something to help the american people if they still want us to buy american.
The noise was the indication of a problem, took the car in for noise coming from the wheels. Was told by ford garage all four wheel bearings needed to be replaced I was very shocked. When ford mechanic said this was a recurring problem and common in this year and model I was angry. Not soon after that the four wheel drive module went out and needed replaced. This car is five years old with at the time 82,000 miles on it. Now the transmission is slipping. Earlier we had to replace the automatic driver's window power motor which was also expensive. Had to replace rear axel bushings too.
Transmission failure as well as differential failure on vehicle with less than 90k,car has been dealer serviced, this is one of many complaints on this vehicle. At what point will you initiate an investigation? Ford designed this transmission as a sealed unit. Consumer is unable to check the fluid. Flashing o?d light violent shifting, loss of power in 3rd gear.
Transmission and bearing failure. Od light on tranny flashing. Took to dealer for noise and od light. They replaced bearings and associated parts to a cost of 1130.00 to fix tranny problem they want to replace tranny and torque converter for a cost of 3500. Truck was purchased new and maintained on a regular basis. I've checked ford recalls and tsb's and they are numerous referring to bearing and tranny failure.
2002 ford explorer wheel bearing failure with under 80,000 miles on the vehicle. I have replaced the front wheel bearing and now both rear wheel bearings due to failure. The first was a rear hub assembly in 06 then a front in 07 and now the driver side rear in 08. I was told by a ford dealer this is a common problem with a tsb addressing it. The dealer told me if not caught soon enough the tires could actually come off the vehicle while traveling. While this has not happened in my case there is the potential for an accident. Also this vehicle has a known defect in the transmission which ford has done nothing about. I have had to replace my transmission at under 70,000 miles and many others have had the same problems I have had with my vehicle as found by searching the web for these problems.
At 105k miles the car just died. New transmission needed. They installed/reinstalled the new transmission three times before it worked properly.
Bought my 2002 eddie bauer 4x4 with tow package and v-6 new from the dealer in august 2001. At 45k had to have the rear differential replaced as the vehicle was making the usual "whining" sounds at both low and high speeds. Was told by the dealer that their mechanic would install the part with "tighter specs" and that it should last longer than the original. Yeah right!! At around 75k, the rear diff started leaking. Had the leak fixed and as you may suspect at around 80k the "whining" sound typical of rear diff failure came back. Had it replaced again along with the rear wheel bearings this time which were also worn to the point of needing replacement. I do use this vehicle off and on the road and have used 4wd probably more than the normal explorer owner. Also do some occasional towing but am always careful to stay within the weight limits and take it easy on the speed while towing. I've taken excellent care of this vehicle following the maintenance schedule exactly. It is just terrible that ford keeps installing these parts even though they know they are defective and won't last more than 40 - 80k. Some compensation would be nice, maybe through a class action lawsuit. One thing for sure. No more fords for me!
Transmission making a horrible whining noise in both the front and back. From all that I have read the transmission and rear end is going to have to be overhauled. With as many complaints as there are on this vehicle ford really needs to do a recall and fix this problem before there is a serious accident. They are aware of this but choose not to do anything until the government forces them to do something.
2002 ford explorer xls, with 86,000 miles. O/d light began blinking. 4 days later complete transmission failure. Car towed to tranny mechanic. Entire transmission needs to be replaced.
Transmission completely failed at 86,200 miles. Repaired cost a ridiculous $3,936.18. Ford knows of the problem but refuses to issue a recall.
I purchased a 2002 ford explorer used in 2003 with approximately 35,000 miles. Before I hit 80,000 miles I had to have the transmission replaced due to a shifting/clunking problem. Just recently I had to have it replaced again due to erratic shifting and malfunction. The ford dealership and local transmission shop both said that this was a very common problem and that ford knows about it but refuses to do anything.
I have a 2002 ford explorer that I have not even had a year. I am paying a loan for it and I have not been able to drive it for 3 months. Surprise it needs a transmission! Apparently this is nothing new for this vehicle. If you type in a search you will find a lot of people that have the same problem. This is very expensive to fix and since it was my families main transportation it has been a huge inconvenience. My wife has not been able to work because she has no way to get there. How many problems and complaints with this vehicle does it take to get a recall or something? This is ridiculous it is obviously a well known problem so why not do something to help people fix it? Especially since it is such an expensive problem!
2002 ford explorer xlt, car will not shift out of 2nd gear. Over drive off light flashes and shifting stalls. No replacement has happened yet, but seems like everyone else who has had this happen to them needed a transmission rebuild. I don't have the money to shell out for a rebuild. Also 5 months after purchasing the car, I had to replace the rear ball baring hubs and bearings. The total cost was 1,000 dollars usd. We need ford to recall the transmission.
Overdrive indicator on my wife's 2002 ford explorer was flashing and experienced problems shifting between gears. Repair facility says this is a common problem was this transmission. Solution is to have the transmission rebuilt or replaced with another transmission. Internet google returns tons of supporting owners with same problem.
Yet, another 2002 ford explorer transmission failure. Overdrive light started flashing, lost power and delay on shifting, had to have transmission rebuilt. Ford needs to own up to this problem. Luckily I'm under a crappy extended warranty. Or I would be 3,400 dollars worse in the hole on this 86,000 mile 02 explorer. Also had to have the rear seals replaced and control arm same old stuff I here everywhere.....
My overdrive light is blinking on and off for about a month..and based on what I have read, my transmission is about to go. On one website alone there were over 100 complaints about the 2002 ford explorer transmission needing to be completely overhauled. What happens when someone is driving on a freeway, the transmission goes and dozens of people are killed because of a massive accident?????? Ford should be held accountable and be made to recall the transmission on the 2002 ford explorer!!!
The transmission started slipping and shifting rough between gears. Had it overhauled at 38,000 miles. Same problems now occurring at 120,000.
Transmission has failed. O/d light is blinking, and it won't shift into 3rd gear.
The overdrive light was flashing, RPM's increased and the vehicle's transmission was making loud noises as the gears shifted. The vehicle was brought to a transmission specialist and was diagnosed as needing a new transmission. Not only a new one, but to boar out the existing housing as it was defective by ford.
Transmission problems in the 2002 explorer with a 4.6l v8.
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