The windshield wipers on a friend of mines 2002 ford explorer xlt are awful. I drive this vehicle from time to time and they do an awful job with snow and rain. Have others ever complained about explorers in this way?? This is her fourth ford explorer over the past many years-she had a 1996, 1998, and 2000 explorer and they all had awful windshield wipers.
2002 Ford Explorer visibility complaints
Page 5 of 6: complaints 101 to 130 of 138, newest first, as owners wrote them.
The vehicle was parked when consumer was notified that the rear window had shattered. There was glass outside of the vehicle and inside.. The panel had been expanded. The vehicles rear door was closed and in place. The consumer had received a consumer notification from the manufacturer that this could happen and the dealer did not have the glass to make the repair.
The consumer would like to know if ford has issued a recall to their tsb article no. 620978 referencing the sun roof. *nm *sc the consumer stated there is a problem with the sun roof in how it retracts.
Consumer received a recall letter for the rear window liftgate. The parts have not been received by the dealer. Liftgate bracket the federal safety agency 04v442000.
Recall 04v442000 concerning rear liftgate glass. After recall repairs were made the rear glass shattered while opening the liftgate. The vehicle is at the dealer.
Consumer received recall 04v442000 for the rear window, and after numerous calls the parts have not been received by the dealers.
Window may drop unexpectedly when vehicle is operating. Dealer refuses service.
I opened the rear window on my 2002 ford explorer and the left shock came loose. Went to a car dealership to have it fixed. It has come undone twice since that time. Eeds to be on a recall.
While opening the rear door hinges broke. Consumer took vehicle to the dealer for inspection, and mechanic determined that the hinges and struts needed to be replaced, and replaced them. However, a few months later while closing the rear door the glass broke. No one was injured. Vehicle was taken back to dealer, and the mechanic replaced the window.
13jan03-rear windshield washer inoperative reinstall rear washer hoses. 5nov03-clicking noise from rear A/C; replace motor assembly temperature blend. 5nov03&13nov03-l/r power mirrors inop; fuse blows; replaced mirror rear view outside sail mount 13nov03-fuel guage inop read 1/2 tank but tank was full; 20nov03-instrument cluster fuel gauge inop; 24nov03-removed and replaced instrument cluster; 18mar04-fuel guage inop & l/r power mirrors inop, fuse blows; could not duplicate problem at this time about fuel guage; tested bce for short, traced to mirror switch, replaced switch and blown fuse; 20 july 04-l/r power mirrors inop; replaced fuse; 20 july 04 - rear winshield washer inop; access washer hose and reconnect; 20 july 04- air conditioner not cooling properly; replaced blower motor for poor operation; motor assembly-heater-A/C blower replaced. 20 july 04 - mechanics broke the drivers door switch cover- 23 july 04 -reordered door panel and replaced drivers door switch cover.
While attempting to close the lift window on the liftgate the glass shattered into very small sharp pieces. The driver cut his finger in a piece of glass. The glass also scratched the tailgate. The consumer contacted the dealer who replaced the glass. *ak *nm pe04045.pco
Problems with the material on the moon roof. *mr the vehicle was taken to the dealer who indicated that the manufacturer would only cover the problem if the vehicle was within it's warranty 36000 miles/36 months, the vehicle had 45000 miles. The consumer came across a technical service bulletin which explained the type of problem the vehicle was having sb620978.
I own a 2002 ford explorer 4 door. The rear left window was failing to go down, and when it did it would take time for it to go back up again. My mother purchased a 2003 ford explorer as well and my niece and they too experienced the same problem. I also had problems with my air leaking and was informed that some form of an invisible gas was leaking into my vehicle. I have an infant daughter and was concerned that she was breathing this.
Consumer stated that gear shift broke off, preventing consume r from driving the vehicle. Also, electric windows broke, one at a time.
Front passenger side window exploded while vehicle was stopped at a traffic light. When this occurred a piece of glass hit the consumer. Passenger side was unoccupied at the time of the incident. The cause of the widow exploding was yet to be determined.
Went to wash my 2002 ford explorer and when the water hit the windshield it started to crack from the top of the windshield to about 3/4 the way down. It would seem to me that a windshield should be able to with stand this type of thing.
Windshield wipers came on and went off intermittently in inclement weather. Windshield wiper stayed in the up position while in operation . Consumer informed the dealer about the problem on numerous occasions. Mechanic determined that motor needed to be replaced.
When stopping or slowing down, intermittently the vehicle stalled when turning left, there was a knocking sound coming from the front left wheel. The heat vents that blew directly on the consumer did not work. These problems have occurred at least three times in one month. The manufacturer and the dealer were not aware of the problem.
Consumer stated that while making a left turn he heard a loud humming noise and had difficulty turning vehicle. The vehicle was taken to the dealer and the technician indicated that the power steering rod failed. This problem occurred in july. In august the consumer made a turn and the vehicle shut off in the middle of an intersection which caused the steering wheel to lock up. The vehicle was taken to the dealer who indicated that the fuel tank needed to be replaced. The glass in the rear hatch rattled. The vehicle was purchased new and the consumer believes it should not be experiencing these types of problems. *ak
When the consumer opened the hatchback the glass portion of the hatch detached from the back of the truck. The dealership indicated that stress cracks in the panel underneath the window caused the failure. *ak
Consumer states that on 07/03/03 his wife attempted to open the rear door to the vehicle and rear window exploded in her face. The consumer's wife suffered minor scratches, and a hand laceration.
Interior rear view mirror is defective. The image is blurred, more so at night with head lights or street light on. Took to ford dealer three times: 1st time they said nothing was wrong, 2nd time they said they had to order the part, 3rd time they said they replaced it but the problem still exist. I do not know what I have to do to get this distracting and possibly safety defect fixed.
While driving at 35mph and with no warning front windshield shattered, and caused consumer to have visual problems. Dealer notified.*ak consumer states the the rear window opens on its own, has has done so on 3 occasions.
Rear window on hatch door suddenly emploded when the driver pushed automatic button. Glass shattered immediately with metal molding flying inside compartment all the way up front to driver. Please describe details.
Defroster does not work and is causing front windshield to fog up during cold weather, and it will be hard for consumer to see. Dealer notified.
Sun roof would riddle while driving. Dealer contacted . Feel free to provide any further information.
Drivers side saftey belt has broken too, air vent has broken too, sunroof design problem too, fuel pump failed at 14000 mi too
Main computer module malfunctions, causing other major components, such as transmission/ power window, and doors not to work.
Window frame does not have a protective shield, it cracked about 5 inches , with smallest hit of a pebble.
Consumer has had vehicle in the shop 4 times for the rear window. *jg when the vehicle was coming to a stop it would surge forward. The vehicle was taken to the dealer but they were unable to help the consumer with the problem.
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