The contact owns a 2011 Ford Explorer. The contact stated that after parking in the garage and turning the engine off, approximately 5 minutes later a loud noise came from the rear of the vehicle. The contact discovered that the rear hatch window had exploded and glass shards fell into the vehicle. The cause of the failure was not determined. The contact indicated that at the time of the failure the rear window defroster was not activated. The manufacturer and local dealer was not contacted. The failure mileage was 227,000.
2011 Ford Explorer visibility problems
23 complaints (2% of all complaints for this car). Typical mileage when it fails: 53,250.
- owner complaints
- 23
- of this car's complaints
- 2%
- typical mileage
- 53,250
- crashes
- 0
- recalls
- 0
Which part fails
- Windshield2
- Sun/moon roof assembly2
- Defroster/defogger/HVAC system2
- Windshield: critical fasteners1
- Power window devices and controls1
- Glass, side/rear1
At what mileage
Complaints by mileage at the time of the problem.
Ford Explorer visibility problems in other years
Related recalls
No recalls on record for this model year.
What 2011 Ford Explorer owners say
Most recent owner complaints, unedited.
The exterior A-pillar trim panel on my 2011 Ford Explorer has detached multiple times while driving. The first incident occurred when the original panel flew off into traffic, creating a safety hazard for other road users. Since then, I have been using a temporary replacement panel, which also continues to detach while driving, further escalating the safety risk. I have been attempting to resolve this issue for over three months by contacting every Ford dealership in the Bay Area. Each dealership claims they do not have the parts necessary to complete the recall repair, despite Ford's assertion that parts are available. As a result, the recall remains incomplete, and the issue persists, creating ongoing safety risks for myself and others on the road. No warning lamps or messages preceded the incidents. The problem has not been reproduced or inspected by a dealer due to the unavailability of parts. This unresolved recall places myself and other road users at continued risk of potential crashes caused by flying debris from my vehicle.
The contact owns a 2011 Ford Explorer. The contact stated that while the windshield wipers were in the on position, the wipers went off the vehicle and had to be pushed back into place. There was an unknown yellow warning light illuminated. The contact stated that while making a turn, the driver's and passenger's front wheels detached on two occasions. The vehicle was taken to an independent mechanic and the vehicle received an unstated repair. There was an abnormal sound while driving at various speeds. While shifting gear, the vehicle jumped. The vehicle was taken to the local dealer however, the result of the diagnostic test was unknown. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 104,000.
The contact owns a 2011 Ford Explorer. The contact stated while driving 70 MPH, the front windshield trim detached and flew off the vehicle. The dealer was contacted and made aware of the failure. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 150,000.
Windshield trim panels came loose and were slapping the drivers and passengers side windows. Read article in paper with 164 complaints. Cost me over $800 to replace
The contact owns a 2011 Ford Explorer. The contact stated that the APIM (Accessory Protocol Interface Module) had become defective which caused the front and rear defrosters to not operate as needed. The contact also stated that the APIM failure had caused the rear backup camera to not function. The contact had taken the vehicle to the dealer and was provided an estimate for the repair. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.
The contact owns a 2011 Ford Explorer. The contact stated while driving 55 mph, the sun roof exploded unexpectedly. There was no impact to the sun roof that could have caused it to shatter. The sun roof shards fell inside the vehicle onto the contact and her children however, there were no injuries sustained. The vehicle was taken to the dealer and diagnosed that the sun roof frame had separated and was defective. The vehicle was not repaired and remained at the dealer. The insurance company inspected the vehicle and concluded that it was a manufacturing defect. The manufacturer was made aware of the failure. The failure mileage was 120,000.
Tl* the contact owns a 2011 ford explorer. The contact stated that the after starting the vehicle the front windshield wipers independently activated causing a visibility hazard to the driver. The cause of the failure was not determined. The local dealer sam scism motors (5019 flat river rd., farmington mo) and the manufacturer were both notified of the failure. The failure mileage was 170,000.
Tl* the contact owns a 2011 ford explorer. The contact stated that water from the moon roof caused the windshield to freeze. The vehicle was taken to levittown ford (3195 hempstead turnpike, levittown, ny 11756, (516) 336-4718), but was not diagnosed or repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,800.
Tl* the contact owns a 2011 ford explorer. While driving in the rain with the sun roof in the closed position, water leaked from the sun roof into the cabin of the vehicle. The vehicle was not diagnosed or repaired. Court st. Ford (558 william latham dr, bourbonnais, il) was notified of the failure. The manufacturer was not contacted. The failure mileage was 55,000. *tr
Questions about the 2011 Ford Explorer visibility
Does the 2011 Ford Explorer have visibility problems?
Owners have filed 23 complaints about the visibility of the 2011 Ford Explorer, 2% of all its complaints.
At what mileage do 2011 Ford Explorer visibility problems start?
The typical (median) mileage in owner complaints is 53,250 miles.
Was there a recall on the 2011 Ford Explorer visibility?
There is no recall for this problem on this model year.
What year does the Ford Explorer have the most visibility problems?
The Ford Explorer model years with the most visibility complaints are 1999 (216 complaints), 2002 (138 complaints) and 2004 (112 complaints).
Other 2011 Ford Explorer problems
Steering 743Body 110Engine 100Electrical 95Transmission 64Airbags 44Fuel system 40Driver assistance 37Brakes 28Suspension 24Acceleration 18Seat belts 14Wheels 9Seats 7Lights 6Tires 2Locks 1
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