Tl* the contact owns a 2013 ford explorer. The contact stated that the engine warning indicator illuminated and a fuel odor emitted through the vents. The vehicle was taken to santos ford (617 w pacheco blvd, los banos, ca 93635, (888) 312-2705) and code: p0456 was located. The dealer stated that there was a small leak coming from the rear end and the fuel tank was fractured and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired per the federal safety agency campaign number: 15v812000 (fuel system, gasoline); however, the repaired did not correct the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 92,000.
2013 Ford Explorer fuel system complaints
Page 3 of 6: complaints 41 to 70 of 153, newest first, as owners wrote them.
Tl* the contact owns a 2013 ford explorer. While the vehicle was idling or being driven, the contact noticed an abnormal sulfur odor inside and outside of the vehicle. Also, the check engine indicator illuminated. The contact called tamiami ford (1471 airport pulling rd n, naples, fl 34104, (239) 643-3673) and scheduled a service appointment. The contact stated that the vehicle was repaired in december of 2017 per the federal safety agency campaign number: 15v812000 (fuel system, gasoline). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 138,636.
Tl* the contact owns a 2013 ford explorer. The contact noticed a fuel leak around the fuel pump above the fuel tank. The failure was repaired by an independent mechanic. The contact called several unknown dealers and was informed that the vehicle was not included in a recall.the manufacturer was not contacted. The failure mileage was 95,000. *tt
Smell exhaust while driving vehicle and odor is really strong
Carbon monoxide odor has been getting worse. Every time I drive I begin to feel nauseous and get a headache. I have 2 boys, my 11 year old agrees it's a strong odor and he begins to feel dizzy. I fear to even have my children especially my 1 year old in this vehicle anymore and they were the reason I purchased it. I've had my vehicle in a certified ford dealership twice now since I purchased a few months ago has ever mentioned this issue! This needs to be recalled and repaired! Does someone need to be hospitalized or die before something is done. I finally looked online to see if this was a common issue and of course it is! Please fix this, an investigation over a year now and nothing has happened. You have a reputation to uphold.
Wrench light came on as the vehicle was traveling at approx 55 MPH on a city hwy & vehicle slowed dramatically & idled roughly. After turning it off & letting it sit for a minute it restarted and seemed ok. I took it to the dealer to check & they checked & said it threw a code p2111 & they isolated it to a stuck throttle body. They replace the throttle body and cleared the code.
Randomly honks with and with fob in or near car and without the car running. Check engine light comes on after getting fuel, and sometimes it does not stop the gas when pumping.... Send a code for sensor in fuel compartment.... Door panels crack
Throttle position. Fuel peddle doesn't always accelerate when being pushed. As I pull out the car may accelerate or may not. Sometimes it suddenly lurches. Very scary when crossing through traffic. My mechanic said it's going to be me t-boned.
Exhaust fumes when running AC still a problem after the field service action performed by the ford dealer. Causing headaches and lightheaded after driving with AC on my commutes due to long time exposure to fumes in the cabin. Have to turn off AC and open my windows. Feel unsafe driving my vehicle cannot use AC and california temperatures in the summer over 90 degrees
2013 ford explorer was driving down the road at 60 MPH when all of a sudden accelerator stopped working and wrench light came on. I lost all acceleration ability. Luckily I was in minimal traffic and was able to coast off to the side of the road. As I was pulling over, the vehicle sputtered a few times and I killed out the vehicle and let it sit for a minute then restarted with no trouble.
Continue to smell a bad odor from vents. Contacted ford, went to dealer today, did free fiix, but problem not still exists. It does this occassionally and last few minutes.
Continue to smell a bad odor from vents. Contacted ford and wanted to bring it in but will cost money to have it checked out. It does this occassionally and lasts a few minutes. Previously have smelled a strong gas odor which made me have a severe headache for hours. Thought there going to be a recall. Have 2013 base model.
My explorer has an issue when stopped and in drive with the AC on the car pulls/lunges foward as if I hit the gas/ also when im parked and the air con is running at some point the engine goes down below 500 rpms then kicks up to 700 to compensate then kicks down to below 500 , over and over again. If rev the engine a bit, then it goes back down to normal idle and its fine for maybe 10 minutes then does it all over again. This can be a safety issue as the car pulls itself foward with no human interaction. There is multiple websites declaring this is a known issue for this car. Google 2013 explorer rough AC idle you will see lots of people commenting on it.
This vehicle has the exhaust fume issue where the cabin fills with exhaust fumes and is difficult to drive due to the smell. You have to drive with the windows down in order to tolerate driving. The recent recall was done - vehicle taken to dealer to have the AC reprogramed and tailgate seals inspected. This did not work. We will be trading the vehicle in and purchasing another vehicle soon. This issue needs to be addressed. Ford has had too many safety and quality issues that go ignored by the manufacturer. This vehicle also has the peeling paint issue that ford refused to address as well. Poor quality - unacceptable.
Taka ta recall I am smelling gas fumes inside of the car when I drive its especially bad when I have my heat or air conditioning on. I only smell it when the car has been in motion for a couple of minutes.
Door panels out of line. Rpms drop to 0 while sitting, carbon monoxide, front end noise, seat broke, back vents poured water in, transmission slipping blinker switch replaced, modular replaced, back up camera system replaced. Front end worked on more than 7 times.
Tl* the contact owns a 2013 ford explorer. While driving approximately 10 MPH, the contact noticed strong fuel fumes. The vehicle was taken to fernelius ford lincoln inc (10459 north straits highway, cheboygan, mi 49721, 844 327-8314) for diagnostic testing. The manufacturer was not notified. The VIN was not available. The failure mileage was 70,000.
My 2013 explorer hood was peeling and I have to have it repainted. It was rusting. Also I smell fuel fumes inside the vehicle, it is so bad, you have to stop the car and get out to breath.
There is a very prominent fuel smell in the cabin of the car. This is prevalent while the car is running, air vents are turned on, and the car is either stopped (such as in traffic, stopped at a traffic light, etc) or slowly rolling. The fumes are so bad it sometimes burns my eyes and I have to shut off the heat in the car so it will stop circulating. This occurs regardless if I am accelerating or just driving slowly. I first noticed this in june of 2017. I have recently been getting dizzy after driving the vehicle and have 3 small children that I have to drive around in it.
Tl* the contact owns a 2013 ford explorer. Within less than a week of owning the vehicle, carbon monoxide entered the vehicle. The dealer (skalnek ford, 941 s lapeer rd, lake orion, mi 48362, (248) 693-6241) stated that there was a tsb that could be performed on the vehicle. An unknown part was replaced, but the failure recurred. The vehicle was taken back to the dealer, but they were unable to provide a solution. The manufacturer issued three recalls on the fuel system. The vehicle was not included in the federal safety agency action number: ea17002 (structure, engine and engine cooling). The manufacturer was notified of the failure. The failure mileage was not available.
Cabin has a very very strong smell of natural gas. It is very concerning. It is toxic to breathe and dangerous! My vehicle seems unsafe to drive!
For the last 4 months I have been smelling exhaust when I drive with the AC or heater on. I took the car into ford for an inspection in october, and while they 'couldn't find anything wrong', they did quote me for $1,400 to fix what might be the problem. They also asked if maybe I was just smelling other fumes with the windows down. I took the car to a private mechanic who inspected it and said it wasn't safe to drive and that ford should be covering this. I just called the dealership on 11/16/17 to try and get an appointment for the customer satisfaction program (17n03). They told me they will not be getting parts in for another month. This is not acceptable! I am driving my 3-year-old around in this car, without the heater on trying to minimize the fumes. Meanwhile ford is telling me that the media has blown this out of proportion and only police vehicles should be getting the fixes.
When I drive for a couple of miles. I start smelling gas fumes in the inside of my car. Even after I get out of my vehicle and put my nose to the hood I can smell gas fumes.
Carbon monoxide / exhaust enter into the cabin during daily driving. Confirmed with gas detector
Today, I was driving down the highway with my AC on and began to smell a strong odor of fuel. As I drove the smell got stronger. I finally got to my destination 10 minutes later and felt sick and had a headache.
The exhaust leaks into the car interior when you accelerate quickly. It's a horrible smell, that lingers until you roll down the windows. This issue has been occuring for several years with my vehicle. The dealership in denver told me there was nothing wrong with my car. The ford dealership in dallas wants me to pay out of pocket to fix this issue that they've known about for years. During longer drives, I often get super sleepy and nauseous. This is affecting my health, and my family's health.
This make/model/year has a known factory defect that caused the exhaust manifold to blow exhaust directly into the cabin. I had to force the dealer to fix this, as they argued exhaust is not dangerous. I have attached the instructions on how to fix this, from the factory, proving it was a known serious issue, not disclosed to me. The dealership did a horrible job in the "repair" - having broken other parts of the car in the process. After they "repaired" the car, it began randomly shuddering, while idling. I have attached a video of it. You will need to turn up the volume to the max, as youtube compressed the sound terribly. I have one witness to this happening twice. The engine starts vibrating with such ferocity that it sounds as though the vehicle is about to explode. The witness is willing to testify in court. Https://www.youtube.com/watch?v=johecicectk . This vehicle has completely fallen apart around me. There are 10 other major mechanical issues, which ford refuses to fix.
Over 2700 complaints and 41 injuries to date with exhaust issue that is releasing large amount of carbon monoxide into the cars through the vents was found to be the problem for my 2013 ford explorer this past monday at world ford in pensacola fl. I was told by the service dept that this was the same issue that all of these other explorers have had and that the expensive repairs don't work anyway. Ford has bought back 3 just from this dealer alone and several cars have elected to have the repairs done but according to all of the many websites with complaints on this issue- the repairs either don't help or make it worse. I found out today after being on the phone with more people that I can count from the 800 # at ford and the service dept, that this dealership "isn't willing to participate in any repairs" and was then told to handle it with ford consumer affairs...who keeps pushing me back on the service dept. I don't know what's more un-nerving about this...that ford knows just how big of an issue this is and they haven't done a formal recall yet or that it's documented that I am a single mom, with one of my children having asthma and I've had horrible headaches and stomach aches for the last year- never knowing why we've been so sick until a few days ago but no one wants to do anything about it! So, I'll file a complaint with the bbb and will blast a review on every social media site that's connected to ford until someone steps forward and either tries to see if a repair will work or will buy it back from me, allowing me to trade it in for something safe! How many people need to be sick or die from carbon monoxide poisoning or continue to have wrecks from passing out from the carbon monoxide poisoning before ford actually does a full recall and fixes our cars that we all paid a decent amount of money for? Horrible smell, loss of power, poor gas mileage.
Extremely bad exhaust fumes in car. Brought to ford and was told I had grass in my engine, I said bs. Brought back again and was told its under review. Making me light headed while I drive. Have to drive with my windows down all the time just so my kids don't smell it. Seems the longer I drive the worst it gets.
I've noticed this smell every time I turned my car on/off or would get finished driving. It would be in the drivers cabin down at the floor where it came from. I first noticed it there and had mentioned it to ford when there for service. It smells like a natural gas ( like at home ) leak. I'd smell it if he air or heat was on bringing it into the cabin. The same smell would be present when I stopped driving and would op n the door. Smelled like it was coming from under the drivers side wheel area. It persisted for the last few years. I've told ford many times but they say there's no recall. Or that my car was out of its manufacturers warranty. At the time in 2014, when I really took notice, my car was still under warranty. I bought my car out of its lease in 6 or7/2016 and there were reports of exhaust issues with people having a smell on the cabin. Ironic that I've been complaining of this two years prior to it coming out in the news. When asked, I was unsure to buy a car with exhaust issues, they reassured me there were no active recalls. And that the exhaust wasn't a problem. I thought I had roadkill rotting under my car, but after numerous under carriage car washes and theee years later, the car still has that natural gas smell.
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