Exhaust smell in interior of vehicle. I typically drive with A/C or heat on (seasonally) and always use outside air (no re-circulation). Smell is more noticeable when idling at a stop light or otherwise not in motion. Have tried two service calls recently with no resolution. An additional related issue is an even stronger fuel smell in my garage. This is more of a pre-combustion smell. The dealer reported that this is normal as a result of the capless gas tank filter system. Definitely a health hazard for anyone entering the garage, and the smell gets into the house. These issues have persisted for the past 6-12 months, getting worse over time. To date, the dealer has no resolution for either issue. Please help.
2013 Ford Explorer fuel system complaints
Page 5 of 6: complaints 101 to 130 of 153, newest first, as owners wrote them.
I smell gas in the car this has been going for a while
When air conditioner auxiliary is on the smell of exhaust or fume is being smelt coming thru the air vents. Also I have been experiencing a delay in take off when I press on the gas pedal.
Tl* the contact owns a 2013 ford explorer. While driving various speeds, an exhaust odor emitted inside the vehicle. The vehicle was taken to the dealer, but was not diagnosed or repaired. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes, wheel bearing, and fuel sending unit needed to be replaced. The vehicle was repaired; however, a month later, the failure recurred. The vehicle was taken back to the dealer, but the cause of the failure was undetermined. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
Vehicle emits bad odor upon hard acceleration or any other activity which puts a strain on the engine. Dealer deodorized the exhaust system with some perfume like substance which stopped the smell, but probably not the gas, for a while which soon wore off and returned. Ford does not claim to know anything about the issue. I'm concerned about carbon monoxide and have thought about putting in a sensor to record the levels. There is something wrong with the exhaust system.
Fuel throttle body error p2111 has happened 5 times in 3 days, causing great distress to me and my family. This is a potentially deadly defect and it seems many others are having the same issue. What occurs is that a wrench appears on screen with the error message "terrain management system fault" and the vehicle goes into "limp mode," even at highway speeds, causing the accelerator pedal to become unresponsive.
Tl* the contact owns a 2013 ford explorer. While driving the vehicle or when the vehicle was parked or idling, the contact noticed a strong odor of fuel inside the vehicle. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,022.
Getting exhaust fumes in the cabin of vehicle at times. Sometimes so bad that it makes you sick nauseous and headaches. Ford refuses to fix problem under there warranty. It happens at any time slow or at highway speeds when using the AC or heater it is even worse.
While driving approximately 40mph preparing to merge onto freeway I lost acceleration power and vehicle decelerated to 5mph nearly causing accident. After turning car off and back on it resumed normal operation. Later that day my wife experienced the same problem. We had vehicle towed to ford dealership and after two days they were prepared to return the vehicle because the problem did not present during the test drives. After refusing to take it back until they figured it out the next day we were told that the throttle body was "bad". 2 days later the vehicle was "fixed" and returned to us. The very next morning we had the same problem with vehicle losing propulsion and decelerating rapidly. After taking it back to the the dealership we were told that the "new" throttle body that was installed was also "bad". After another 2 days we picked up our car and have not had any problems so far.
My 2013 ford explorer v6 engine shuts off while driving down the highway or in town creating a very unsafe driving situation. Looking online there is quite a few complaints to the same that the throttle body loses electrical power and shuts down. This has happened twice in 2 days and I no longer drive it until a replacement throttle body can be found. Ford made a change to the replacements, but this should be a recall due to the dangerous situations that it causes.
As reported to ford: what is your vehicle sales or service issue?:VIN: ifm5k8d85dga40422 2013 ford explorer - I recently shipped my 2013 ford explorer to azerbaijan where I am serving the u.s. Government. I hired a driver who conveyed a problem to me regarding the power steering and sync system. After doing some online research, I became aware of the recall for power steering problems which seem to fit the symptoms related to me. I did not receive any type of notice from ford regarding this serious condition. Also, the sync system is buggy. I was informed some time ago of a fuel system recall (I believe). The vehicle has 19,750 miles. A vehicle tire sensor fault has recently displayed. There is a ford dealership in baku azerbaijan where I live. The explorer is part of their product line. Please inform me what I can expect from ford to resolve the issues disclosed here either under warranty, recall obligation, or customer care (without expense to me). Further, I would appreciate if ford u.s. Would coordinate those resolution efforts. What action has your dealer taken to address the issue?:have not contacted dealer. Suspect language barriers would complicate resolution efforts. What assistance are you seeking from ford motor company?:coordinate all necessary repairs to be performed by the baku azerbaijan ford dealer. Provide a loaner car while vehicle is being repaired. Be more proactive in informing customers of potentially serious defects that have resulted in recall. Are you the owner of the vehicle :yes VIN : ifm5k8d85dga40422 mileage : 19,748 where is your vehicle now : inpossession have you contacted the dealer :no dealer name :ford baku azerbaijan
I currently own a 2013 ford explorer that has approximately 51k miles. I've noticed on more than one occasion, that during periods of sustained driving we experience odor of certain gases or fumes. These odors are not constant, but they are present within the cab even while the windows are secure. Again, the only experiences of these incidents so far are during periods of driving for 2 or more hours continuously. I've checked with the ford motor company, and searched online and I haven't found any recall information regarding emission problems of this nature. We, our family would appreciate if more research could be done on this matter. We personally believe that may lead to a health related illness/injury. Sincereley [xxx] *bf 'information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Took vehicle to ford dealer to fix the fuel recall issue. Now, about a year later, vehicle is drawing in fuel smell from both the vehicle and everything outside the vehicle. The smell is stronger when the heat is on and also around gas stations. Now I'm being told it might be a different problem which will cost me over $800.
Vapor canister purge valve inoperative at 72,000 miles causing a miss/ hesitation when vehicle was running. Light came on and a loss of power occurred while traveling on the interstate. Immediately drove the vehicle to the dealership and this was identified as the vapor canister purge valve. Ford decided this was not an emissions component and did not warranty the repair under their 80000 mile emissions warranty even though this is clearly defined as an emissions component by the epa.
My problem is that there is a strong gas smell inside car. I have small kids that I drive to school back and forth and I have no warenty.
When driving the car, there is a strong odor of gasoline. It began as intermittent and now happens almost every time we drive the car.
Under heavy acceleration (I.e. Highway on-ramp), a very strong odor (burning rubber, exhaust?) enters the cabin. This happens every time, whether the AC is on or off, recirculating or fresh air. The odor is extremely strong and lasts several minutes. I'm especially concerned for my 3 year old son who is exposed to this.
During acceleration, there is a noticeable, exhaust smell in the cabin of the vehicle. The smell does not dissipate unless you open the windows or turn the A/C on high to clear the air.
Tl*the contact owns a 2013 ford explorer. The contact stated that while driving at an unknown speed, there was smoke emitting from the exhaust pipe entering the vehicle. The contact mentioned that two passengers became sick due to the smoke. The vehicle was taken to a dealer. The technician diagnosed that there were seams in the frame that needed to be closed. In addition, the vents needed to be replaced and the air conditioning module needed to be reprogrammed. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer. The technician diagnosed that more seams needed to be closed and vents replaced. The vehicle was repaired however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 14,000.
Tl* the contact owns a 2013 ford explorer. The contact stated that the vehicle was emitting strong gasoline fumes intermittently. The contact indicated that the authorized dealer replaced the air extractor by the rear bumper. However, the remedy failed to repair the failure. The vehicle was taken to an authorized dealer several times but was unable to replicate or diagnose the failure. The manufacturer was notified of the failure several times and did not offer any assistance. The vehicle was not repaired. The approximate failure mileage was 40,000.
Purchased 2013 ford explorer with around 33k miles on it. Shortly after I had it I noticed gas odor in garage and dismissed it thinking it was lawn mower etc. Then over a short time realized the odor must be coming from car and the odor was more evident after I fill up with gas. I looked on line to find out there is a recall on leaky fuel tanks and when I called ford was told my VIN # isn't included in the recall. But, I smell gas! The odor was so strong this morning I was scared to start it, not knowing what would happen. I've only had this vehicle 5 months now, purchased used. Today I have my car at a dealer/mechanic that confirmed the odor coming from gas tank, they will keep it overnight and check where the leak is coming from. I was told if its from "fuel pump" the manufacture warranty might cover costs if its from the "filler neck" it will not be covered. At this point I would love to get rid of this vehicle. We also had to buy a new AC only 3 months after I purchased the car...long story there too!!! Costing me more $ than its worth and I will never buy a ford again!
My vehicle is now at aprox 38,000 miles and this happens frequently upon hard accelerations and steep inclines, the smell of sulfur, rotten egg smell, or hard boiled egg smell (exhaust) this happens even when the A/C is running on recirculate. I purchased this vehicle new and am the original owner.
The vehicles AC system floods the interior cabin with an overwhelming exhaust smell during hard acceleration or anytime the engine exceeds 3500 RPM as in climbing a mountain road etc. Dealer has performed ford technical bulletin however the problem was not fixed. Ford told me they are aware of the problem and to "check back" in a couple of months to see if the engineers have found a fix.
Tl* the contact rented a 2013 ford explorer. The contact stated that while refueling, the fuel leaked to the ground. The vehicle was taken to the dealer. The technician stated that the fuel tank needed to be replaced. The vehicle was repaired. The failure and current mileage was 34,600.
I purchased a new 2013 ford explorer. I often drive with my dog in the rear seats. Prior to my explorer, my dog never got sick when being driven. Since buying my explorer, my dog has often gotten sick, including vomiting, while being driven the car. I had may car tested, and carbon monoxide was found inside my car with the engine on but the car idle. There was a higher level of carbon monoxide in the back of the car than in the front.
I bought a 2013 ford explorer in march of 2012. I almost immediately began smelling exhaust inside the car. The smell was worst when I hit the accelerator getting onto the highway or other times when I quickly increased the acceleration of the vehicle. I brought my explorer into the ford dealership on numerous occasions. The dealership verified my complaint and performed ford's technical service bulletin 12-12-4. That did not fix the problem. I continued to smell exhaust inside the car. The dealer assured me there was no safety concern, and that there was no carbon monoxide getting into the vehicle. We later tested the vehicle and found harmful levels of carbon monoxide getting inside the vehicle, both while being driven and when idle. The levels were higher when the car was being driven. After long drives, my children have been ill and suffered headache, which was probably caused by exposure to carbon monoxide.
Horrible exhaust fumes smell inside cabin of vehicle after moderate acceleration that lingers until windows are rolled down.
Under medium to hard acceleration a strong sulfur smell enters the cabin through the air conditioning vents and it smells very bad. Family of four and concerned about what we are all breathing in. Contacted ford and they have confirmed it and they don't understand where it is coming from and refused to fix it. This is the only car I have ever driven where there is this type of smell coming from AC under acceleration. Smell comes through for about 30 seconds and then stops. Stinks up the car until we roll down the windows to get the bad air out. Embarrassing when we have other people in the car. I know I am not the only person experiencing this problem. It is well documented in numerous chat forums and websites all over the www. This happens every time the vehicle is accelerated hard since we have owned it.(hundreds of times).
During stop and go conditions the vehicle exhaust fumes with enter the cabin of the vehicle and being to make the occupants feel ill. Brought this issue to a ford service dealer, which confirmed this was exhaust fumes entering the vehicle. There has not been a solution from the manufacturer yet.
I have a 2013 ford explorer sport with approximately 8500 miles. The interior cabin often fills with exhaust fumes. Many occurrence over several months whether AC running with fresh or recirculating air. I called the dealer and they were unaware of any issues with this problem. Of course I will take the vehicle to dealer but based on other complaints, I have reviewed I don't expect much will be done unless ford motor co takes a deeper look to resolve the problem.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2013 Ford Explorer?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history