My explorer was experiencing the exact symptoms and diagnosis as in the recall 14s06 at low speeds the electronic power steering would fault causing it to be more difficult to steer in short burst it would come and go as well as making a whining sound. I took the vehicle to the dealership and the root of the problem ended up being the steering gear/rack and pinion it cost me roughly 2,000 to have it replaced when I questioned them about this recall they said my vehicle did not fall under recall 14s06 but my vehicle had the exact symptoms of said recall. This is extremely dangerous and can cause a crash with inexperienced drivers. Especially with kids in the car. The vehicle has been repaired at my expense with no help from the dealership as far as parts and labor cost
2013 Ford Explorer steering complaints
Page 14 of 29: complaints 371 to 400 of 837, newest first, as owners wrote them.
I was on the street turning left and I left my vehicle slow the speed and the whee got really hard. I was about to be in a car accident. I was not able to drive it home anymore. The vehicle will not go anymore.
Tl* the contact owns a 2013 ford explorer. The contact stated that while driving 40 MPH, the steering wheel became difficult to turn with the power steering assist warning light illuminated. The vehicle was taken to orr ford stonewall (251 us-171, stonewall, la 71078, (318) 925-3333) where it was diagnosed and determined that the power steering control module failed and needed to be replaced. The vehicle was not repaired. The failure recurred. The contact mentioned the federal safety agency campaign number: 14v286000 (steering) as a possible solution to the failure however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000. Invalid VIN.
My car started making a popping notice every time I turned my wheel while driving. I was told it was the rack n pinion and also suspension on my ford.
My vehicles power steering stopped working abruptly. The screen reads power assist fault. I can't turn the wheel whatsoever. I called my local ford dealership and was told it would cost over 2k to repair. After further research it is noted that this is a common occurrence with the explorers.
Vehicle steering suddenly stopped working while in motion nearly causing a head on collision. Vehicle is 2 months outside build date of previous recall for steering failures. Vehicle steering almost impossible to turn wheels in any direction
When starting car the steering will lock up making it hard to turn steering wheel: the fear this would happen while driving, usually I can turn off engine and restart car. Today happened twice.
Explorer veered off the edge of the road while in motion on us route 322 and could not be steered back onto the road. It was repaired at cornell auto body. Chip cornell noticed a suspicious break and a crack in the lower control arm as did my brother, tom green, who is a retired welder at joy manufacturing with (42) yrs. Exerience. Tom took the lower control arm to griffin-phillis ford, 2582 pa-257 seneca, pa 16346 for them to show it to a ford representative.
Upon starting my car an alarm came on and said my electric power steering has failed and I could not turn the wheel. So I shut the car off then restarted it and the alarm went away. Two days later this happened while I was backing out of the garage I did the same thing , shut off and restarted the car.
Tl* the contact owns a 2013 ford explorer. The contact stated that while his wife was driving, the steering failed. The power steering and traction control warning lights and several other unknown warning lights were illuminated. The vehicle was taken to duncan suzuki (1001 e main st, pulaski, va 24301) and was diagnosed that the steering rack failed and needed to be replaced. The vehicle was not repaired. The contact called the manufacturer and was informed that the vehicle VIN was not part of a recall and was provided a case number. The failure mileage was approximately 44,000.
Going around a curve on the highway when I noticed I was turning my wheel l but my car was not turning. I turned my wheel clockwise and the my steering wheel was almost upside down by the time my wheels turned
In 2018 I replaced the steering gear and 5 days I had to replace it again. My car lost the steering completely. Both times we used original part from the dealer. The repair is very expensive. I need a solution. My car is not driveable. The pscm has a code u3000-61 and p07ae-09
Driving the car and warnings appeared on the dashboard showing power steering and stability control failed. I could barely turn the steering wheel. Thank god I was on a side street near home. If this happened on a highway or expressway I would likely have lost control of the vehicle. It was due to failure of the steering rack.
There already a recall for this problem with ford steering: electric power assist system on my year 2013 ford explorer and my car is having troble turning, cutting in out while driving ( like gets hard to turn then back to easy over and over) I contacted ford about the problem and was told I have to have my VIN number put on the recall list ( what ever that means) and even tho they know its a known issue they cant help me...so plz lead me in the right direction to getting my car on this recall list thanks.
The power steering is no longer working. Previous vehicle that are the same make and model have the same problem. No recall was listed for my VIN.
I was leaving the grocery store and the power steering went out on my explorer. There was a power steering default and the service trac adjustment warning came on as well. I had to manually steer the car home driving less than 25 MPH and it happened out of nowhere. I understand there is a recall for 2011-2013 explorers but apparently mine isn't covered and that is a major issue. This is obviously an issue with the model, not just ones manufactured at the chicago facility.
Upon starting the vehicle a warning box appears indicating " power steering assist fault". Once this message appears the vehicle looses power steering completely and you have to steer the car manually. This warning message has appeared multiple times. As of 9/22/20 I have no power steering. I was able to have the vehicle checked out by the local ford dealership in which they indicated the problem is a faulty steering gear box which will need to be replaced. Ford already has a recall that was issued for this exact problem on earlier models. That recall number is the following 14s06.
Car just started shaking and lost power steering while driving on the highway.
Power steering went out. Then locked down completely. Almost causing a wreck.
Tl* the contact owns a 2013 ford explorer. The contact stated that while reversing, the power steering assist warning light illuminated with the vehicle becoming difficult to steer. The contact turned the vehicle off and attempted to restart the vehicle and the resumed normal operation. The vehicle was taken to energy country ford (4545 n. Twin city hwy, port arthur, tx 77642) where it was diagnosed and determined that the power steering assist module needed to be repaired. The vehicle was not repaired. The contact referenced the federal safety agency campaign number: 14v286000 (steering) as a possible solution to the failure however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000.
While driving noticed when making a turn at low speed sticky steering wheel and popping noise. Few days later when turning the wheel a grinding noise coming from the steering column. Became worse day by day, louder grinding noise turning the truck left or right driving at low speeds. When the vehicle sit for few days without movement and turn on to go drive it the steering wheel is stuck hard to move at first then when give it a bit of hard twist it breaks loose for driving but loud grinding noise when turning the wheel. It feels and sound as if the rack is bad or something.
I was driving and made a turn and had an issue with my steering . It almost calls me to run up onto a curve. My steering would make a loud noise when I turned it in.. I immediately drove the car home and took it to an auto repair shop the next day or so. It is september the 8th 2020 I took it to the repair shop and they had to repair the steering system.
Tl* the contact owns a 2013 ford explorer. The contact stated that the steering wheel failed intermittently. The contact stated that the steering wheel became difficult to turn, with the power steering control module error warning light illuminated. The vehicle was taken to toliver ford of mineola (1311 south pacific direction, mineola, texas 75773, (903)-569 9421) to be diagnosed. The mechanic located a failure code at the power steering control module. The contact was informed the steering gear needed to be replaced. The manufacturer advised that the VIN was no included in the federal safety agency campaign number 14v286000 (steering). The vehicle was repaired. The approximate failure mileage was 95,000.*dt consumer contacted manufacturer and was told vehicle was deemed safe.
My power steering assist went out multiple days as I went to start my vehicle. I turned it off and it turned back on. On the fourth day when I was driving home it turned off on me and I lost power steering. I had to pull over and turned off my vehicle and turned it back on but the power steering remained off and my other sensors turned off as well-stability control etc.. I went to the dealership and they said I needed a new power steering assembly and new battery. It cost me $2770 to fix. The recall did not apply to my VIN for my 2013 ford explorer even though it was for the same issue as the recall.
Leaving my job in the morning I got a message on the dash saying power steering assist fault. I could not turn the steering because it was too hard. I turned off the car waited a few minutes and restarted the car and everything was ok. My mistake was to make a stop. After getting back in the car the message came back so I thought I could just wait a few minutes again. Thank god, I was parked at walgreens needless to say, power steering never came back. Took my truck to the dealer and they want over $2500 to fix it. I didn't get a repair invoice but I have the receipt with the description of the problem.
Tl* the contact owns a 2013 ford explorer. The contact stated that while driving in reverse, the steering wheel seized with the power steering assist warning light illuminated. The contact stated that the failure recurred intermittently. The contact stated that she would restart the vehicle and the vehicle would function correctly. The contact had taken the vehicle to a certified mechanic who stated that the power steering assist system failed and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the issue and opened a case regarding the matter. The approximate failure mileage was 149,010.
The power steering on my 2013 ford explorer will intermittently stop working while the vehicle is in motion on a city street. My wife almost had an accident due to this because it makes the vehicle extremely difficult to control. This is a known defect with explorers and there was a recall issued (14s06) but only for certain VIN numbers. My explorer was not covered under this recall and I had to pay $1800 to replace the whole power steering rack. This issue is the exact issue the other explorers were recalled for and my ford service advisor agreed with me. But he said I still had to pay for it because my VIN was not included in the recall. This is a dangerous safety issue that must be addressed. The recall must be expanded to include more explorer VIN numbers. This is a hazard not only to the drivers of explorers but also other motorists. Please investigate this issue. A google search of "ford explorer power steering failure" will tell you all you need to know
While driving 65 MPH on the interstate, a chime alarm came on and a message came up saying "power assist failure ". Then I lost power steering immediately. Then another alatm.flashed and said "service power steering now". Driving to the next exit 7 miles away was very scary and difficult. There was no warning sign at all that there was an issue with my 2013 ford explorer xlt. And when there was a warning, it was too late. I had to have it towed 2.5 hrs home. The mechanic shop gave me an estimate for repair of $2700.00 to replace the power steering rack. As I do not have the money for it now, I brought it back home and it is sitting in my driveway. The power steering worked again when I was driving it the 1.5 miles back home but went out again once I pulled on to my street. It was extremely difficult parking it without power steering. I saw this was a recall for some 2013 explorers, yet my VIN was not included on the recall list.
I noticed a "power steering assist fault" light as soon as I started up my 2013 explorer yesterday. I put it in reverse and could easily tell the power steering wasn't working at all. I turned off my explorer and started it back up a few minutes later. The fault indicator light was no longer visible and everything seemed back to normal. This is the first time I've seen this fault on my explorer. It is definitely an electrical issue, so I researched similar incidents and they all talk about a power steering recall for 2012-2013 explorers. Of course, I put in my VIN and my explorer wasn't included in this recall. There are way too many people that have recently had this same issue. I hope ford realizes they need to do something before people start getting into serious accidents and they have a major lawsuit on their hands. It doesn't make sense that only a partial amount of 2013 explorers are included in the recall and not all of them. If that's the case, I would hope they have outstanding quality assurance employees, which they obviously don't if they didn't isolate the issue.
While driving out of state I had 2 warnings that came on my dash. 1- tire traction service 2- power steering service. I turned around made it to a rental to continue my trip. Went to get it with my husband & there was no power steering, signal light wouldn't work. Brought it to one ford dealership & they wanted a lot of money to fix something. Picked it up & nothing was wrong with it, drove beautifully. Brought it to another ford dealership where I bought it & they couldn't find nothing mechanically wrong. They put it on the machine I believe 3 times & saw nothing. I had to take another trip out of state & after driving 100 miles I was forced to pull into a parking lot because I lost all power again. I don't even have 70,000 miles yet on it. Can you help me out with this problem. There were recalls on steering but mine was 2 months away from recall date. I really need your help.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2013 Ford Explorer?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history