See attached document for complaint
2014 Ford Explorer body complaints
Page 7 of 10: complaints 161 to 190 of 276, newest first, as owners wrote them.
The affected part that is part of the current recall, the plastic pillar piece came flying off my car tonight on my way home from work while I was on the interstate. Luckily there were no cars around me but it could have been a safety issue if there had been. I was unable to go retrieve the piece.
The contact owns a 2014 Ford Explorer. The contact stated while driving approximately 65 MPH, the A-pillar applique trim detached. The contact received notification of the federal safety agency Campaign Numbers: 24V031000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that the part was not available. The failure mileage was 60,000. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the exterior A-pillar trim detached and flew off the vehicle. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 180,000. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact stated while driving approximately 70 MPH, the A-pillar trim started detaching from the vehicle. The contact stated that parts of the trim had already detached and fallen off the vehicle. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact stated while driving 70 MPH, the driver's side front key less entry keypad detached. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the keyless entry pad needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 136,146.
The contact owns a 2014 Ford Explorer The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact stated while driving 50 MPH, the passenger’s side A-pillar trim detached and fell onto the road. The contact stated that the passenger’s side A-pillar trim had struck another vehicle driving behind, but there was no property damage reported. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the driver's side front windshield trim had detached. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 147,500. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure). The contact stated that while retrieving the vehicle from the valet, she observed that the front passenger’s side exterior A-pillar trim was missing. The vehicle was taken to a dealer where it was diagnosed that the columnar trim needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 199,000. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the front windshield trim detached and flew off. In addition, the contact stated that the front windshield was raised above the seal. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the windshield exterior A-pillars and B-pillars trims had detached, causing water to leak inside the vehicle during the rain. The local dealer was contacted and informed the contact that the parts would be available at the end of 2024. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact stated while driving 75 MPH, the exterior A-pillar trim detached from both sides and flew off the vehicle. An unknown local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was 82,000. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact received notifications of the federal safety agency Campaign Number: 24V031000 (Structure). The contact stated while driving at approximately 65 MPH, the A-pillar trim detached. The contact was able to retrieve the A-pillar trim. The local dealer was contacted but the vehicle was repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 92,000.
The contact owns a 2014 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 75-80 MPH, the driver's side A-pillar trim detached. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 188,000. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the a-pillar applique trim detached. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and advised contact to reach out to the federal safety agency Hotline for assistance. The failure mileage was approximately 179,000. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact stated while driving 60 MPH, the exterior A-pillar trim detached from the vehicle and flew off. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 12,000. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact stated that fluid was leaking into the A-pillars and onto the floorboard. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to the federal safety agency Campaign Number: 24V031000 (Structure). The failure mileage was approximately 152,736.
I was driving down the interstate when my driver side EXTERIOR A-PILLAR APPLIQUE TRIM CLIP ATTACHMENT broke off in two pieces at around 75-80 mph nearly missing the car behind me, with both pieces. The clip that holds it looks to be broken at one of the anchor points,and the adhesive that also hold it on seems to have lost it's tackiness.
The contact owns a 2014 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 65 MPH, the A-Pillar applique trim detached. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 70 MPH, the A-Pillar applique trim detached from the vehicle, striking another vehicle nearby. No injuries were reported. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The rubber trim on the front windshield had started detaching from the vehicle. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 88,000. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 60 MPH, there was an abnormal sound like a rock had struck the windshield on the driver’s side. The contact stopped the vehicle and observed that the trim on the driver's side pillar next to the windshield was loosened and was striking the pillar. The contact took the vehicle to a glass shop and the trim panel was reattached. The contact stated that the passenger’s side trim panel was loosened and that the driver's side panel was loosened again. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the front windshield trim detached and flew off the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2014 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that whenever it rained, rainwater leaked into the interior of the vehicle. The water had been leaking onto the dashboard and onto the center console. The contact stated that the carpet in the front of the vehicle was damaged due to the water leak. In addition, the front passenger's side-view mirror had an electrical shortage. The contact stated that the light independently turned on and remain on for a while before independently turning off. The vehicle was taken to the dealer and the dealer cleaned the seal around the sunroof, however the failure reoccurred. The contact stated that wind could be heard coming through the windshield area. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
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