The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked, the contact noticed that the front windshield trim had detached. The contact used duct tape to hold the trim in place. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
2016 Ford Explorer body complaints
Page 14 of 21: complaints 371 to 400 of 594, newest first, as owners wrote them.
The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked, she became aware that the A-pillar trim was missing. The contact stated that a couple months later the rubber gasket on the driver’s side had flown off. The dealer was made aware of the failure but confirmed that parts were not yet available and advised the contact to call the federal safety agency Hotline. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000. VIN tool confirms parts not available.
The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 65 MPH, the outer structure of the A-Pilar trim detached from the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,500. VIN tool confirms parts not available.
The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure). The contact stated that while the vehicle was parked, the contact observed pieces of rubber on both the driver’s and passenger’s sides were deteriorating. The vehicle was taken to a dealer where it was diagnosed that the exterior A-Pillar trim needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.
trim piece flying off while the vehicle was in motion with traffic around me.
The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the passenger's side front windshield trim detached and flew off. In addition, the driver's front side windshield trim had also detached. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 149,000. VIN tool confirms parts not available.
The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the front driver's door trim panel detached, and the keyless entry keypad wiring became exposed. The "Door Ajar" message was displayed. The failure prevented the rear liftgate from opening as needed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 66,205. VIN tool confirms parts not available.
The contact owns a 2016 Ford Explorer. The contact stated while driving 60 MPH, the passenger’s side glove box console detached. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed. The contact was informed that the glove box console needed to be replaced. The vehicle was not repaired. The contact was concerned that he could have been involved in an accident or severely injured due to failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Trim on driver side windshield flew off while driving. ordered Replacement, 2 weeks after i replaced the driver side the passenger side has fallen off while driving. I have not yet ordered the passenger side yet but today while driving home down the interstate the driver side that was just replaced less than 30 days ago flew off again. Being on the interstate it hit my windshield and flew over and hit a truck traveling behind me who swerved I do not know if it did any damage to his vehicle neither of us stopped ( We were on the interstate but I did notice he swerved luckily did not hit any other vehicle. However now I am hearing a whistling I just got home to do some research and see this is in an ongoing issue but what do I do? order and replace again this will be 3 sets in less than 60 days. this site says there is not a known fix yet?
The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 55 MPH, the A-pillar trim on the passenger’s side raised up and blew off the vehicle by the slipstream. The contact was unable to stop to retrieve the part. The contact had not taken the vehicle to a dealer or body shop. The vehicle was not repaired. The failure mileage was approximately 83,000. VIN tool confirms parts not available.
The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 55 MPH, the A-Pillar trim on the driver’s side detached from the vehicle and flew off. The contact stated that two months later the A-Pillar trim on the passenger’s side almost detached from the vehicle while driving. The contact was able to pull the vehicle to the side of the road and removed the trim. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the A-Pillar applique trim detached from the vehicle. The contact replaced the part. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000. VIN tool confirms parts not available.
The contact owns a 2016 Ford Explorer. The contact stated while driving 75 MPH, the A-pillar trim on the driver's side detached from the vehicle and flew off the vehicle. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, there was a flapping sound coming from the vehicle. The contact pulled over to the side of the road. The contact observed that the rubber seal around the windshield was detaching. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
A-pillar trim pieces have both become detached. One detached from the vehicle while traveling on the highway and flew into on-coming traffic. The other detached on the highway and hung on the drivers mirror. Ford advises that even though both parts have detached it is the customer's responsibility to pay for repairs since the recall is still in advanced notice status.
The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 75 MPH, the passenger's side A-pillar trim, detached from the vehicle. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 74,151. VIN tool confirms parts not available.
The contact owns a 2016 Ford Explorer. The contact stated that the passenger’s side exterior A-pillar trim had detached. Additionally, the contact stated that on several occasions while driving at various speeds, she observed a loud flapping noise emanating from the window. The vehicle was taken to a dealer where the passenger’s side A-pillar trim needed to be replaced, but parts were not available. The manufacturer was made aware of the failure. The failure mileage was 80,095.
The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 80 MPH, the A-pillar trim detached from both sides of the windshield and flew off from the vehicle into traffic. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 60 MPH, the passenger's side A-pillar trim detached from the vehicle. The vehicle was not diagnosed or repair. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted; however, it was confirmed parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
While driving on the highway at approximately 80 mph, the driver side A-pillar molding on my 2016 Ford Explorer flew off and struck a vehicle behind me. I am not able to determine if there was any damage to the impacted vehicle. On my vehicle, there are what appear to be scratches or smudges on my door and window due to the rubber molding flapping rapidly. I have attached a picture for reference. I have contacted Ford Motor Co., and all they communicated was they are working on a remedy but could not offer any other resolution to a potentially deadly and catastrophically unsafe situation. The speed at which this is being remedied is unacceptable. my family and the other lives in the impacted vehicle were put in danger. This is not an unserious matter.
After buying this vehicle on 4-10-24 checked with Car fax for any recalls. Found a recall on my vehicle 24S02 for the pillar trim. Inspected my vehicle and noticed passenger side pillar trim of the windshield at the very top is starting to come loose and is a bit separated. Didn't notice it till after hearing about this recall.
The contact owns a 2016 Ford Focus. The contact stated that while his wife was driving at approximately 65 MPH, the front A-Pillar trim detached from the windshield almost causing a crash. The vehicle was not diagnosed or repair. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was 119,000. VIN tool confirms parts not available.
The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Ford Explorer. The contact stated that the front passenger’s side pillar leaked water during rainy weather. The contact received a notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 95,000. VIN tool confirms parts not available.
The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the driver's side windshield trim panel detached and flew off and almost caused an accident. The contact stated that the failure had previously occurred, and the contact paid out of pocket for the repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 62,884. VIN tool confirms parts not available.
Iba conduciendo por la avenida y de pronto salió volando el trim del lado del conductor que va cooocado al lado del parabrisas, por suerte no venía carros tan pegados a mi y no ocasionó ningún daño,
The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the A-pillar detached from the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2016 Ford Explorer. The contact stated while driving 70 MPH, the driver’s side exterior trim detached from the vehicle. The passenger's side trim was loose and rattling. There were no warning lights illuminated. The vehicle was taken to the local dealer, who took photos. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed about the repairs and reimbursement. The contact stated that the failure was related to the federal safety agency Campaign Number: 24V031000 (Structure). The failure mileage was approximately 125,000.
Lost the driver side A pillar in January- now just lost passenger side A pillar driving on I-16
While traveling home from out of town this past Easter weekend, a large piece of something flew up, whipped in front of the passenger side windshield and then smacked the passenger side window before completely detaching in the road behind me. I pulled over to see what happened and saw the trim was missing from the entire side of the windshield. Only a piece of rubber was left dangling. I pulled it off so it would also not go flying. It was scary as my kids were in the car. I am thankful no one was hurt or injured.
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