Tl* the contact owns a 2017 ford explorer. The contact received a customer courtesy service letter to have the vehicle evaluated and repaired for fumes inside the cabin and a software patch implemented. The repairs were performed on may 15, 2018, but they did not correct the failures. Village ford (11660 se north, us-441, belleview, fl 34420) was contacted and advised the contact to bring the vehicle in for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 22,158.
2017 Ford Explorer engine complaints
Page 9 of 11: complaints 221 to 250 of 305, newest first, as owners wrote them.
May 29th 2019 I went into healey ford in goshen ny after nearly 4 weeks of having huge plumes of white smoke pouring out of my exhaust pipes every time I pushed on the gas or stopped. It didn't matter if I was on the highway or a city street the issue still occured. The smell would permiate the entire inside of my car. We already had the recall fixed for the exhaust system cycling back into the car so this is alarming. It got progressively worse as the weeks passed and the plumes became thicker and very smelly. When I explained the problem they took it into the shop. About an hour after taking it back into the shop the service manager came back to me and said that he and 2 other techs personally ended up looking at it and agree they believe it is the turbo. I am taking it back in today june 3, 2019 and they said they would be taking apart the entire exhaust system and engine to fix it. I am concerned because there was a recall for this exact problem that posted january 23, 2017 covering only 1163 2017 ford explorers( the federal safety agency campaign #16v925000). I called ford and report and what has been occuring, what was said, and my concerns on may 30, 3019. I explained my concerns about them possibly missing some cars and putting us at risk. They notated it, but were adamant that my explorer is not involved. Today, june 3 2019, I will be dropping my explorer off at healey and they will have it for a few days. I am hoping the federal safety agency will take another look into this recall and really make sure all cars that have the issue are covered. It's a dangerous recall and I believe some have been missed and ford is not looking into it further which puts people's lives at risk. I will follow up with the results of the dealership's assessment and diagnosis when it is completed.
The car lurches for the first 40-50 feet at slow speeds while applying minimal pressure on the gas pedal. It happens the initial time putting it in drive after each engine start, regardless of putting it in reverse first or not. It used to only happen after every few starts, but has progressed to every single time now and some can be very aggressive. The dealership has attempted to fix the issue 5 times now, with the 5th time resulting in them saying it is a "normal characteristic" of the vehicle, without being able to explain what is causing it. I was told by the local service manager that he "doesn't know why it is doing it, but it's normal." he then proceeded to compare the characteristic to someone poorly releasing the clutch on a manual vehicle and again, still claiming that everything is perfectly normal.
Driving at highway speeds battery light came on. Power steering stopped working as I pulled off highway. Found serp belt fragments in engine bay. Was told belt was aged and failed. Belt is original with 23,500 miles and 3 years old. Belt area covered underneath from road debris. Dry out, no collision with road debris
When gear is engaged in 'd' with engine on, vehicle moves without foot on throttle. When brake is applied to stop it, there comes a loud vibration from the engine which becomes nervous and tries to drag vehicle forward unless gear is put in 'n' or 'p'. It happens anytime vehicle is stationary with engine running including stop signs and traffic lights. No check light on dashboard. Phenomenon observed in early february 2019.
2017 ford explorer sport. Consumer writes in regards to carbon monoxide leak issue. *ld
Exhaust still entering cabin following ford corrective measures. This vehicle has been serviced for this seemingly ongoing issue using the corrective measures specified on the most recent technical service bulletin (17no3); however, the carcinogens and carbon monoxide produced by the exhaust are still entering the cabin following acceleration. As with other serious complaints involving this vehicle, the odor is a delayed response to acceleration, but very evident. As the federal safety agency is the consumer's avenue for assistance in protecting their health and safety, this ongoing open investigation should result in creating provisions that demand this company take ethical measures in preventing toxic substances from entering their vehicles. The open the federal safety agency investigation has already concluded, "ford has issued multiple tsbs related to the exhaust odor issue, and in some cases revised those documents multiple times...". If the manufacturer is continuously generating new technical bulletins, but complaints are still being raised with models as old as 2011, the end result is that the manufacturer is not taking these incidences seriously enough. Ford needs to be forced into correcting a disastrous design in their exhaust system as the technical service bulletins are obviously not producing results needed to protect consumers. Practices such as reprogramming the air handling system to allow for more "fresh air" to come into the cabin when accelerating is counterintuitive to preventing exhaust from entering the cabin. Measures to protect consumers from these toxins should be the only the federal safety agency conclusion. The fact that this has been ongoing since 2011, with no corrective change in the exhaust's design is also clear indicator that the manufacturer is not interested in taking this seriously. For now, rolling windows down during acceleration is the only measure to protect against these toxins.
Tl* the contact owns a 2017 ford explorer. While driving various speeds, the contact and passenger experienced dizziness, headaches, and felt as if they would lose consciousness. Medical attention was not received. The vehicle was taken to ciocca ford of quakertown (321 s west end blvd, quakertown, pa 18951, (215) 536-8600) where it was diagnosed that there was a carbon monoxide leak. The ventilation system and muffler were replaced, but the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.
Oil leak around turbo at exhaust. Could be related to the federal safety agency vehicle safety recall # 16v925000 as the vehicle has the same 3.5l gtdi engine and seems to have been manufactured during the time frame of the 2017 ford explorer police interceptor vehicles effected.
Engine oil leaking between oil filter and filter adapter assy. The vehicle was taken to oc welch ford on dec. 28th 2018 for repair for first time. The filter then began to slow leak oil and the vehicle again was taken to oc welch ford on jan.18th 2019. The problem appears to be the adapter assy has either a hairline crack or was machined out of specs. Oc welch ford ordered the adapter assy. Currently pending notification from the dealer when repair is complete.
Tl* the contact owns a 2017 ford explorer. While the vehicle was being driven, there was an intense odor of fumes inside the vehicle. The contact stated that the windows had to be rolled down in order to drive the vehicle. The vehicle was taken to puente hills ford (17340 gales avenue, city of industry, ca 91748) to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 30,000.
I was traveling on a highway in the right lane at 55 MPH, with tractor trailers to my left and behind me. I changed the radio station and a warning suddenly appeared on the dashboard stating "transmission not in park". I felt the car becoming sluggish and I lost power steering and power brakes. I was able to pull off the road, but had no turn signal to warn the truck behind me. He narrowly missed me as I pulled off. When I came to a stop I realized the car was turned off, as if I had hit the ignition switch. I put the car in park and switched on the ignition. I could not believe I had inadvertently turned the car off, but assumed I must have, while changing the radio. Yesterday, jan 32, 2018, my vehicle lost a serpentine belt and I lost power. The tow truck driver asked if I saw a warning that said "transmission not in park" before I lost power. He said he had been hearing that from many ford explorer drivers lately - that their vehicle suddenly stops running, especially when they are using the radio. I will follow up with my local ford dealer, but I believe this is a major safety concern, as I am now finding others reporting the same issue in online ford forums.
Exhaust fumes leaking in to the cab of the SUV. Causes a rotten egg smell, and has left my son and I nauseous many times.
Tl* the contact owns a 2017 ford explorer. While the engine was idling, the odor of fuel was present inside the cabin of the vehicle. Later, while driving, the contact began to feel ill with symptoms that included becoming disoriented, drowsiness, nausea, and finger numbness. Medical attention was not received. The vehicle was taken to the local dealer (packywebb ford, 1815 ogden ave, downers grove, il), but the cause of the failure was not determined. The contact indicated that the vehicle was serviced in february of 2018 per an unknown manufacturer service campaign related to carbon monoxide. The manufacturer was not notified of the failure. The failure mileage was 37,000.
Took explorer to the dealership. For the rotten eggs smell for the second time as well as another issue. They did not address the exhaust smell and when question a second time they stated it was driven and the could not smell it. I was told to drive the explorer until it got worse and then bring it back in. This is unacceptable. Ford is knowingly allowing dealerships to place defective explorers back on the street. People are getting hurt with this exhaust problem. Something needs to be done since I need to drive it until it gets worse, or pass-out and wreck the explorer
2017 ford explorer sport awd had the courtesy service for the exhaust bulletin done. I don't know what they fixed because the car still smells of exhaust when I accelerate hard. Trying to merge onto the highway on ramps comes to mind. Or if accelerate hard from a stop light in the city. Pretty much have to lower the windows. Dealers are useless they just claim the vehicles are safe. Have had this issue since purchased new.
Carbon monoxide leak into vehicle. Car has foul odor that permeates through the car when driving. Especially when accelerating to highway speeds. Seems to be only when the A/C is in recirculation mode
As I was reversing I placed the vehicle from reverse to drive and it became very hard to turn the steering wheel. On several different ocassions the exhaust has blown smoke and the vehicle smells like fumes after turning it on.
Exhaust fumes in cabin when in motion
Taken back to dealer for rotten egg smell this will be the second time after all they did was inspect per the tech bulletin and reprogrammed AC unit,(still have smell while under medium acceleration ) also whistling coming from intake side of motor.
Tl* the contact owns a 2017 ford explorer. On several occasions, while driving various speeds, exhaust fumes entered the cabin of the vehicle. The vehicle was taken to paul murrey ford inc (located at 1105 e mulberry st, kaufman, tx 75142, (972) 962-2151) where it was diagnosed that an adjustment needed to be made to the exhaust system. The contact stated that the repair failed to remedy the failure. The vehicle was taken back to the dealer and the contact was referred to the manufacturer. The manufacturer was contacted and stated that the issue would be escalated. The contact stated that he had not heard back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 20,000.
Tl* the contact owns a 2017 ford explorer. While driving at unknown speeds, an exhaust odor entered the inside of the vehicle. The contact had to open the windows. There were no warning indicators illuminated. The contact called bill estes ford (450 e northfield dr, brownsburg, in 46112, (866) 495-8611) and was informed to call another local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 14,000.
Our first road trip in this vehicle was november 23, 2017. We drove about 300 miles south to galveston, tx. On the way back home, I was driving , when we got to about houston, I told my husband I needed to pull over and let him drive, as I didn't feel good and felt like I was going to pass out. He drove the rest of the way back home. I was thinking maybe I was getting sick or coming down with some kind of bug. I just felt always dizzy and light headed. I started to get a strange feeling my head, a strange tightness'I then got concerned. I went to my doctor on december 27 to find out what he thought it may be. I just felt so weird and funny. I continue to go throughout january and my doctor telling me I needed to get a mri on my brain because I couldn't shake whatever I had. The strange feeling of dizziness was always there. I took off many days from work as I would start to drive into work about an hour away and kept feeling so dizzy that I couldn't drive. I kept telling my doctor when I was in my car driving that I felt the worse. I thought perhaps it was some kind of motion type of sickness like vertigo. He tested me for many things like that and after my mri came back fine'I still was having issues. After many tests, medicines and all and never finding anything that would make it better, I didn't know what else to do. I just knew I had felt weird and dizzy since our road trip to galveston. I had never thought about carbon monoxide until a friend of mine and I was talking about this weird feeling I kept having. She told me that I needed to take my car into the dealership and have it tested. Myself and my family have been smelling a smell every time I would drive. I took my car in may 8th, 2018 to the dealership and guess what'..it has a ford customer service program 17n03 on the carbon monoxide! They say they want to fix the issue that really isn't an issue?!
Vehicle stalls when driving and is more pronounced when making turns. After stalling it starts bucking and I have to press gas pedal to the floor to get a response.
Tl* the contact owns a 2017 ford explorer. While driving 70 MPH and accelerating, there was an abnormal exhaust odor seeping into the vehicle. There were no warning indicators illuminated. The vehicle was taken to the local dealer (ennis ford, inc, 900 n interstate highway 45, ennis, tx 75119, (972) 875-90670) where it was diagnosed that the vents near the rear wheel housing needed to be adjusted. The contact stated that the holes in the vehicle were taped and a carbon monoxide detector was installed. The vehicle was repaired; however, the failure recurred. The manufacturer was notified and provided case number: cas15355086. The failure mileage was 30,000. The VIN was not available.
Ford explorer exhaust---- we continue to have nausea, dizziness,headaches and at times extreme sleepiness. A few months ago ford sent us a safety notice, stating they would reprogram the air conditioner. They stated this would fix exhaust gases entering the vehicle. This re-programing has not fixed the problem. We continue to have exhaust smells in the vehicle, especially on acceleration. We continue to have nausea, dizziness, headaches, sleepiness, and sometimes periods of confusion.
Family has been having neurological symptoms after smelling severe exhaust in the cab of our vehicle.
My explorer sport with turbo has a recurring oil leak that the dealership has attempted to repair a few times. I can smell oil burning within minutes of driving the vehicle and there are oil stains on our garage floor. My concern is that oil may be leaking onto hot engine components creating a fire hazard. The dealership has had the vehicle for over 2 weeks cumulatively and I believe this is part of a bigger problem. The gm told me today that he believes this is a freak occurrence, but in speaking with a friend of mine whose husband is a mechanic on fords, he said the ford knows this is an issue, but hasn't issued a recall for this model, yet. I'm not sure what to do at this point. I just know that I'm paying for a vehicle that I can't drive and the dealership doesn't know how to repair it which is very concerning.
Tl* the contact owns a 2017 ford explorer. While driving 70 MPH, the contact detected exhaust fumes inside the vehicle. The dealer (bill clough ford inc., 227 us-13, windsor, nc 27983, (252) 794-4176) confirmed the exhaust failure and repaired the vehicle, but the failure recurred. The dealer stated that they would investigate the failure the next time the vehicle was serviced. No further repairs were performed. The manufacturer had not been contacted. The failure mileage was 4,800.
Tl* the contact owns a 2017 ford explorer. While on a road trip, the passenger in the vehicle suffered from severe headaches and nausea. Medical attention was not required. The contact was concerned that it could have been attributed to carbon monoxide poisoning. The vehicle was taken to ford lincoln of franklin (1129 murfreesboro rd, franklin, tn) where it was diagnosed that the exhaust manifold was cracked and needed to be resealed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.
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