Sun Shade: Sunroof shade guide has lost the bolt securing it to the shade, will need bolt to re-secure. When retracted back sunroof Sun Shade sags, blocking rearview window. Causes driver to be unable to see out back window. No warning lamps. Problem has been inspected by ford dealership. According to ford the bolt that secures the Sun Shade to the sunroof has come out.
2020 Ford Explorer visibility complaints
Page 3 of 3: complaints 41 to 70 of 70, newest first, as owners wrote them.
The sunroof fabric covering the glass sags down and does not work properly. This is a known issue on 2020+ Ford Explorers with the sunroof option. The sag blocks visibility out the rearview mirror and causes a distraction to drivers.
The button to adjust rear view side mirrors malfunctioned. The side mirrors no longer adjust or respond to the button.
Panoramic sunroof shade began sagging over night and now can fall and block view of rear view mirror out of the back of vehicle.
Sun/Panoramic roof cloth sags if the clips that hold it in place break as they are very brittle. Happened multiple times already. Rear visibility is blocked due to it and cannot use the rear view mirror.
The sunroof fabric fails to retract. When opening the sunroof, the fabric sags and blocks vision in the rearview mirror. I’m overseas active duty military and have not had it inspected. No warning lights are displayed.
Sunroof liner out of line with track, when opening blocks rear visibility including blind spots. Dealer confirmed multiple reports of sunroof issues with no identified fix besides replacing it with an identical mechanism that’s currently failing. Passengers in middle row are completely covered by drooping sunroof and have to lift it out of the way
My back window shattered. It made a horribly loud noise and shattered from one side to the other. There was no visibility out the window. I had just parked my car and was stepping out when it exploded. I can’t imagine the reaction I would have had if I had been driving. There was not any warnings or anything pertaining to the window and my vehicle has not been inspected at this time. I will be taking my vehicle to have the back window replaced, and it could be inspected anytime prior to that.
Sunshade will not retract and blocks vision to see out the rear view mirror and back window
The defroster lines are peeling off of the rear window. In the Winter season it make visibilty difficult to see. Dealer stated there is no fix or warranty for this repair to reach out to insurance. Ford needs to issue a recall for this safety issue.
The contact owns a 2020 Ford Explorer. The contact stated that while operating the vehicle, the front passenger’s side window would not remain closed. The vehicle was taken to the local dealer who diagnosed that the front passenger’s side window regulator module was faulty and needed to be replaced. The regulator module was replaced, and the vehicle was repaired. The contact stated that the same failure recently occurred with the front driver's side window and the vehicle was taken to the local dealer. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 4,800.
I have a 2020 Ford Explorer that has had intermittent issues with the passenger side losing heat since aprox 11/18/2023. On Friday 2/16 we had snow begin falling at 7AM locally. I park in the GARAGE. 1/2 way to work, on a major highway, my passenger side began fogging up. The heat was all the way up and there was no way for me to aim my driver-side vents to the other side of the car. After 4-5 minutes, my passenger side was completely fogged up and 1/4-1/3 of the windshield was also completely fogged up. In the 15 minute drive, I could not see anything on the right side of my vehicle and almost missed my exit, hitting a curb and scraping my rim. This is a known issue as there are 2 bulletins out by the federal safety agency for my SPECIFIC make, model and years.
When putting the vehicle in reverse the backup camera will cut out to a blue screen randomly. A recall was issued in May of 2023 and it is now October with no fix at all.
Good Afternoon, the problem that I have encountered for is is that the rear camera does not work all the time a blue screen appears and I am not able to see what is behind me and that can cause me to have an accident. I do not feel safe
17 recalls, multiple recalls for the same thing with the rear view camera Currently have another recall on the rear view camera with no exact date on when remedy will be available. Sounds like a qualifying lemon to me.
My vehicle has had 3 software updates to try correct blue screen issues. Recently under a blue screen i was backing up in a parking garage and hit the wall as i could not see with the screen being blue. Fortunately I was going slow but it did scrape my bumper from hitting the concrete wall. Mostly It scared my kids and had an abrupt stop. I had read a pin on the connector was left uncapped leading to corrosion resulting in faulting screen. Why is ford trying to fix with software update? They should of been replacing connector pins or cameras. I have been experiencing this for over 2 years.
I’m constantly cutting my fingers when I used the window controls to roll up or down my car windows. I believe this issue is the chrome is coming off and slicing people when they used it. This issue is unsafe and dangerous especially when driving.
The rear defroster is peeling off the window, causing the defroster to fail. In icy conditions, it elimates my ability to see out of the rear window. I took it to the dealer, and they told me other Explorers had the issue but that they wouldn't fix it and that I should file an insurance claim.
When there is heavy, consistent rain, the rear passenger side window leaks. I took the vehicle in for service under warranty and they told me Ford said the vehicles are not built to withstand heavy, consistent rain. Ummmm, what? This is not a small issue. During one downpour, there was at least an inch of water in the rear storage compartment. I live in eastern TN and we do tend to get a lot of rain, but I do not see how this window does not seal out the water.
On multiple occasions the wipers have stop working while raining. The bounce back and forth about an inch. This on at least 4 separate occasions forces us to pull over on the side of the road, including the highway. With not being able to see the shoulder well, we had to slow way down causing a potential hazard for other vehicles on the road as we try and navigate to the side of the road. Restarting the vehicle does not seem to do the trick. Sometimes stopping the wipers, picking them off the windshield and letting them smack on the window. This sometimes works. This increases the risk for severe injury on the side of the road outside the car in less than ideal driving conditions. I have taken the car to the dealership multiple times and they refuse to do anything because they cannot duplicate the issue. I showed them videos and did not car. Called ford, opened case with them. They did not do anything after 2 weeks. They've given me no suggestion or offered any solution or option. The last time it was a downpour and could not see anything. I had to slow down to less than 20mph, stick my head out the window to try and find a place to pull off as this road did not have a shoulder.
The contact owns a 2020 Ford Explorer. The contact stated that while activating the windshield wipers, the driver’s side windshield wiper was inoperable. The vehicle was taken to the dealer and the driver’s side windshield wiper was replaced; however, the failure reoccurred. The vehicle was taken to the dealer and the mechanic stated that the bracket had sunk into the vehicle causing the wiper to not function correctly. The mechanic stated that an additional screw would be added for the wiper to function as needed. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 48,000.
The front panel of my 2020 Ford Explorer ST panoramic sunroof exploded on May 6, 2022. Fortunately, I had closed the sun shade two days prior while on vacation in Florida. It was not due to being hit by debris as traffic was light and no trucks nearby. I was driving westbound on I-4 between Orlando and Tampa when a sudden "BOOM" occurred. I looked around as to what happened as their was no vibration or shuttering in the steering. I then heard glass shattering. When I could safely pull to the side of the road to inspect, the entire front panel of the sunroof was gone except around the perimeter. If I had not previously closed the sun shade, the tempered glass would have been in my eyes and any passengers in the front or rear seats. The local Ford dealership initially stated that the sunroof would be covered by warranty while waiting (6 days) for the back-ordered sunroof to be delivered. Then after being in the Service department for 2 days, they stated it would not be covered under warranty. I called Ford Corporate to complain, but they were only concerned if there was an open recall on the sunroof and there were none. They seemed disinterested in the safety aspect of the issue. I have since paid for the repair and filed an insurance claim. I know what a rock hitting the windshield or hood sounds like... this was not a rock, but a low, "mini-sonic boom"... the sunroof literally exploded. I usually do not pull the sun shade closed, but did so while in Florida although it was not extremely hot , between 87-92 degrees at around 9:30am, clear and sunny.
I was driving my car in the afternoon & heard a pop. My windshield randomly cracked. It cracked at the base of the car about 2 inches up from where it meets the frame. Then it cracked across 3/4 of the windshield
The vehicle has been in the Ford Dealer 3-times to replace the sunroof/moonroof wind deflector. It has fallen off while driving two times interfering with traffic and one time it detached on one side only. Fortunately, no one was injured or any damage done other than the deflector was damaged by traffic after it detached. It was replaced just a few weeks ago for the second time and it just detached and fell off again while driving yesterday. I notified Ford Quality and Customer Concerns of the situation but no reply, apparently Ford, nor the dealer appear to care. However, besides the cost someone is going to get hurt. The first time the wind deflector came off was in April 21 and the second time October 22, the third time was yesterday, 01-14-22.
My windshield washer tank is leaking. Brought to Ford and they changed the tank. Still leaking and looks like still coming out of new cap. Go thorough a half gallon a week and only leaks when driving. Car is at Friendly ford now. They drove another 2020 Explorer with the same miles and was also leaking when driving. they said seems to be normal. Its not normal and dont want it leak out in winter and have no fluid and get in a accident cause cannot clean windshield. Need help with this.
Reverse camera has displayed very dark once. Reverse camera has displayed solid, bright blue multiple times. Gauge cluster displayed warning message that reverse assistance is unavailable.
When reversing camera will show blue screen and not give any additional warnings since nothing can be detected. This is and on and off issue so can happen at any time. I've added pictures taken at different days and times. I've just put today's date because I can't remember how long as this has been happening for.
Several times when the rear camera just doesn't work - no particular reason but it's just out. It usually resumes normal operation after shutting off the car and restarting but sometimes I've had to shutdown and restart more than once (see picture from most recent issue). The emergency breaking system, particularly when moving in reverse has engaged unexpectedly numerous times without warning and without any danger or obstructions in the way of my car. This has happened in my driveway well before the sidewalk and when there have been no people are animals anywhere nearby. This has also happened at other times and places beyond my driveway and I've had the emergency breaking system engaged while in drive and stopped at a stop light. There have been other unusual electrical issues where that aren't necessarily safety related but might indicate a broader electrical issue. For example, the radio often doesn't work or respond to commands to change channels, volume, etc.
Starting about the beginning of july my new 2020 explorer st started slamming on the brakes in reverse, with no objects near by. Then it started throwing a fault for the reverse braking system. I have had the vehicle back to the dealer 3 times for the same issue. After the second time it had more fault codes for hill assist, forward collision, and advanced trac. After the third time at dealer they assured me the issue was fixed. Needless to say it is having the issues again. I have also had the check engine light come on and they determined the temp sensor needed to be replaced. The flex pipe is making a horrible noise as well and the solution was to put a clamp on it and the sound is much better but still there! This vehicle seems to be a lemon.
Driver door and window vibrating when rear windows are rolled down in excess of 40 MPH.
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