2020 Ford Explorer visibility problems

Filed Oct 26, 2026 · Airbags, Body · NC

This is the platinum model, with the leather Dash. The dash is separating in two pieces, and the leather is curling up. This is all the way across the dash from the driver side, to the passenger side. It is in my line of vision, to where it is not safe to see the road. I believe this is from the sun.

Filed Oct 8, 2026 · Steering, Transmission · MI

on the highway it was raining heavily, and my [XXX] old was in car back seat. Suddenly wipers stopped working, Steering wheel wasn't working, indicator was not working, I was getting multiple warnings on my screen. We would have ended up in a major accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 25, 2026 · Body, Visibility · ND

Panoramic roof sunshade/retractor failure resulting in obstruction of rearward visibility through the interior rearview mirror while driving

Filed Jul 24, 2026 · Visibility · MD

The edges of the fabric sunroof cover have come off the tracks, causing the sunroof cover to not roll up properly and block the rear window when open.

Filed Jul 22, 2026 · Transmission, Visibility · AK

The contact owns a 2020 Ford Explorer. The contact received notifications of the federal safety agency Campaign Numbers: 25V685000 (Equipment), 26V117000 (Visibility), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The contact was concerned that the incomplete recalls presented significant safety risks, specifically because the contact resided in Alaska, where it rained constantly with low temperatures. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Filed Jul 21, 2026 · Transmission, Visibility · 87,159 miles · TN · crash

The contact owns a 2020 Ford Explorer. The contact received notifications of the federal safety agency Campaign Numbers: 23V675000 (Power Train), 26V117000 (Visibility), and 26V402000 (Power Train); however, parts for the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after parking the vehicle with the foot on the brake pedal, the gear shifter was shifted to park(P), and the vehicle unexpectedly reversed and crashed into a nearby brick mailbox and came to a stop. There were no injuries or medical attention needed. A Police report was not filed. The contact stated that the vehicle rolled while parking the vehicle. The dealer was contacted, and it was confirmed that the part was not available for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 87,159.

Filed Jul 21, 2026 · Visibility · TX

The front windshield wiper motor on my 2020 Ford Explorer is experiencing severe intermittent failure and physical binding/clunking while in operation, resulting in a total loss of front visibility while driving in rain. This failure matches the exact root cause and symptoms described in Ford Safety Recall 26S14 / the federal safety agency Campaign 26V117 (intermittent wiper function progressing to complete electrical continuity failure due to internal terminal misalignment). However, Ford claims my specific VIN falls just outside their designated production date window, leaving my vehicle uncovered under the safety recall despite suffering from the identical defect. Although Ford confirmed there is an active Customer Satisfaction Program (CSP) listed for my vehicle's wiper motor, severe supply chain restrictions and dealership backlogs have prevented repairs. Ford has placed a restricted distribution hold on replacement motors, preventing independent shops and local dealers from securing parts, while requiring a multi-day diagnostic wait during which I am expected to drive a vehicle with non-functioning wipers. Driving a vehicle with active, unpredictable wiper failure poses an immediate safety hazard and severe crash risk. Ford's refusal to expand recall coverage or immediately supply unrestricted safety components leaves vehicle owners exposed to hazardous driving conditions. Furthermore, customers face a mandatory four-day intake period solely for vehicle diagnostics. To qualify for a wiper motor replacement under warranty guidelines, Ford requires the motor to experience total failure while under dealership care. If technicians are unable to duplicate the fault condition during testing, the vehicle is returned to the owner without repair, leaving an ongoing safety hazard completely unresolved. I have also contacted Ford Corporate and filed a formal complaint and that was of no assistance.

Filed Jul 7, 2026 · Visibility · OH

Explorers moon roof shad came of track and I was unaware and could not see behind my in my rear view camera. Also was covering my infant child's face when it drooped down instead of rolling back.

Filed Jul 1, 2026 · Visibility · AZ

The sunroof shade malfunctioned and feel while driving obstructing view and could possibly have caused an accident. Took to dealer and they said it was a common thing that happens with the moonroof shade coming off the tracks. They said it was not covered under warranty and was going to be a 2k repair. Or pin it up and don’t use the shade. The the car is only 5 years old and shade possibly used 4 times a year. For such a new car and unused component should not fail that abruptly or severely. There is no warning light and no prior sagging to the incident. Kids were in the car and were terrified by the car roof coming down at highway speeds and completely obstructed rear visibility.

Filed Jun 20, 2026 · Electrical, Visibility · NJ

The front windshield wiper on my vehicle,may become inoperative. The Ford Motors says that they don't have the part to replace,and when they have it I have to pay for the repair.