Started rear defrost due to fog on the windshield. Drove about 5 miles at 25 MPH and heard a very loud pop. It sounded like something hit the roof. Proceeded to work and looked at the rear glass. The passenger side rear window was completely spiderweb. Tape was placed on the window in an effort to hold shards of glass that were falling off. As I was taping additional small glass shards were found. Ford is unwilling to admit that any of this might be due to a product defect. This will cost around 600.00 to replace and of course a day off work.
2010 Ford F-150 visibility complaints
Page 4 of 8: complaints 71 to 100 of 193, newest first, as owners wrote them.
Tl* the contact owns a 2010 ford f-150. While driving at 10 MPH with the defroster activated, the contact heard a loud noise coming from the rear of the vehicle. Upon further inspection, the contact noticed that the rear passenger's side window had shattered. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 55,650.
Was driving my 2010 ford f150, turned on rear window defroster. Just took off from stop sign and it sounded like a shotgun going off. Stopped and my rear window was shattered. Was going less then 10 MPH. Is there any recall on this? Now I have to file a incident report with my insurance company and I did nothing to cause the window to shatter. If there is no recall why not !!!!!
2010 f-150 passenger rear window spidered this morning when I turned on rear defrost.
Rear window on passenger side with the frost on shattered.
While parked in a parking lot, heard load pop sounding like a gun shot. Found rear window shattered in many pieces. After doing research found this is a common issue with this make and model. Should be a safety recall issue.
The rear window driver side spider webbed. It was 55 degrees out and I opened my windows. This is the 2nd time this has happened to me. The other time was the passenger side rear window in 11/2013. I believe ford needs to take responsibility for this.it has to be associated with the defroster.
Tl* the contact owns a 2010 ford f-150. While the vehicle was parked, the rear window defroster was activated and the rear window shattered. The vehicle was taken to the dealer. The technician diagnosed that the defrost connector plug needed replacement. The vehicle was repaired. The manufacturer was notified of the failure. The failure recurred one other time. The approximate failure mileage was 18,681.
Turned on rear window defroster after about 5 minutes there was a loud bang, the rear window on the passenger side shattered.
Tl* the contact owns a 2010 ford f-150. While attempting to start the vehicle, the rear defroster was activated and the rear window shattered. The passenger side fixed section shattered because of the failure of the defroster. The contact had also noticed that the defroster wires were burned and were heated, which caused the glass to shatter. The failure recurred multiple times. The vehicle was not taken to a mechanic; however, the window was replaced multiple times. The manufacturer was notified of the failure multiple times. The approximate failure mileage was 34,000.
Cranked truck up to warm up 45 degrees outside. Got in truck after ten minutes of warm up time. Went to shift to reverse and heard a loud pop noticed the passenger side of the rear glass had spiderwebed. This seems to be a real problem with these trucks.
Tl* the contact owns a 2010 ford f-150. The contact stated that while attempting to start the vehicle, the rear defroster was activated and the rear window shattered. The vehicle was taken to a dealer. The technician diagnosed that the rear window needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 45,200. Updated 4/15/15
The truck was parked in the driveway warming up with the rear window defrost on when a lot of smoke started coming out of the area around the rear passenger side head rest. I turned off the truck and then there was a loud bang and the passenger side rear window panel had shattered.
Turned rear window defroster on, 5 minutes later heard a loud pop looked in rear view mirror and the passenger side rear window was shattered. When I first turned the defroster on I noticed that it didn't appear to be working. No visible lines across the center window. I turned it off and back on and it appeared to be working as I could see faint lines across the glass where the condensation was disappearing.
I was on my way home from work. It was 22 degrees (f) out..I turned my rear defroster on, my 2010 f-150 platinum on. Driving about 57 MPH and I heard a loud bang like I was getting shot at.. I looked back to realize that my rear passenger side window shattered..(the passenger side of the three piece power rear window).
Tl*the contact owns a 2010 ford f-150. The contact stated that while driving at approximately 15 MPH, the passenger side section of the rear window suddenly cracked. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 40,250. Updated 03/30/15*lj the consumer stated safelight glass repaired at least 100 other ford trucks with the same failure. Updated 10/20/2015
Tl* the contact owns a 2010 ford f-150. While driving approximately 60 MPH, the contact heard an abnormal noise and discovered that the rear passenger side window was shattered. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The VIN was unavailable. The approximate failure mileage was 70,000.
Tl*the contact owns a 2010 ford f-150. The contact stated that while driving at 25 MPH, the rear defroster was turned on and immediately after a loud abnormal noise emitted from the rear passenger side. After inspecting the vehicle, the contact noticed that the rear passengers side window had fractured. The vehicle was taken to an independent mechanic. The technician diagnosed that the failure was caused by the rear defroster due to the type of factory glass it was made of. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 80,000.
Turned the rear defroster on this morning and heard a loud bang. Looking back I realized that back window had spider cracks all over. I did research today and realized that this is a re-occurring problem. This is going to cost $800.00 on thursday morning to have the entire window replaced.
When driving home I heard a loud popping sound, as if a rock had chipped my windshield. I pulled over and found no damage on the front windshield but noticed my rear window had shattered on the passenger side. Nothing hit the window it just shattered. I took it in to a ford dealer the next day and they told me the repair would be roughly $700. They didn't know what caused it and could offer no explanation. Later I looked at the forums and found this to be a common issue. If this is so common, why does ford not cover the costs of repair? I am happy my children were not in the back seat when this happened.
After turning on rear defroster on a 15 degree day I heard some electrical snapping and popping sounds. I turned off the rear defroster for a few minutes then back on again. Not long after that I heard a very loud bang which was my right side rear window shattering. It stayed in place but was completely spider webbed with a few small missing pieces.
The passenger side of the sliding rear window shattered approximately 2 minutes after turning on the rear defroster.
I was stopped at a red light on the way to work this morning. It was 55 deg out, and I had the rear defroster on because there was condensation on the back window. I heard a loud pop like a rock had hit the car and looked back to see smoke and my passenger side rear window panel shattered. When I looked closer, the plastic trim on the corner of the window was melted, and I could see burn marks on the corner of the glass. It turns out it's a very common problem for the 2010 model year f-150. I searched "ford f-150 rear window defroster burning" in google, and the top result was this: http://www.glassbytes.com/2013/12/several-ford-f-150-owners-report-shattering-back-lites-to-the federal safety agency/ the description of what happened is nearly identical to mine, over and over again. There are 51 instances of this occurring referenced in the comments section of this article alone! Photos of my incident are available if needed.
I turned on the rear defroster to clear my back window of frost and drove to work. 5 min later, as I parked in the parking lot, I heard a loud noise. The back glass shattered on the inside. Small pieces of glass are falling into the vehicle. Ford will not cover the replacement. Ford is not denying that it happens. They just are not admitting that there is a problem. The dealership actually told me that, ?when the temperature gets cold outside and then the defroster is turned on, it can cause damage to the glass.? Wow! I thought that is what the defroster was for??!!??!!!! They had no response when I brought that to their attention. They told me to call ford customer service. I did, but they said since there is no recall at this time, they are not willing to help.
The ambient temperature was approximately -10 degrees fahrenheit. I went to warm up my truck and turned on the rear window defroster. When I returned to my vehicle to drive to work I found that my rear window on the passenger side had shattered. I inspected the window for signs of vandalism but besides the spidering of the tempered glass there was no sign of any impact. After an extremely short google search I found this is one of the most common problems with the 2010 f-150. The complaints about this problem are so abundant it's become comical. Which is not a good thing ford... You shouldn't be content with your product being a punchline.
It was cool outside so there was frost on the rear window we turned on the rear defrost. After only a few minutes we heard a loud noise as if something hit the truck, my husband and I got out looked all around the truck when we noticed the window was shatter. I called ford and they said at this time there is no recall save my receipt if ever goes on recall I may get my money back. In the mean I have to pay for it I think this window problem need to be looked because there are a lot of ford owners saying the something!
Driving my son to school on a cold morning with the rear defroster on. About 10 minutes into our drive we heard a very loud pop and my son noticed that the window behind his head had shattered. After researching this issue it seems to be fairly common among this year model with people describing the exact situations. Called ford and they refused to do anything about it. Absurd that this defect and the related costs should be passed on to the consumer when it is an obvious issue with the truck.
On the morning of 12/29/14, he had a heavy frost so I used my rear window defrost on my drive to work. Drive was approx. 10 minutes. When I got out of the truck at work, all glass was ok. When I got back in truck to leave work, I looked in rear view mirror, I saw that the passenger side of the three piece rear window was shattered. The glass stayed in the frame and did not fall out. I had to spend over an hour on the phone with my insurance company just to file a claim, and it took the glass company two tries to install the new rear window and rewire it to make it work again. Ford knows there is a problem because they have changed the design on the window along with the wiring to the window. Why will ford not step up and at least admit there is a problem with the rear defrost and offer to fix it.
I remotely started my f150 to warm up the vehicle on a morning that the outside temperature was 37f. While inside the vehicle I heard a load bang that sounded like glass breaking. Observed that rear passenger window shattered approx. Three minutes after rear defroster switch was turned on . Inspected glass both inside and out and observed that the glass was intact but the whole passenger side back glass what shattered as with safety glass would. I took the vehicle to the nearest dealer and they had seen the problem before but there advised it would not be under warranty or policy. Dealer gave me local csr to contact to discuss the issue and ask for policy. Glass estimate was around $621 for parts and 3 hrs of labor. Declined repair until speaking with csr to ask for consideration under policy. I don't know what I would have done if the glass would have fallen out during driver. Numerous incidences report of this exact mode of failure. Severe safety issue that needs to be addressed with ford by the federal safety agency.
Rear passenger window (lite) shattered approx. Three minutes after rear defroster switched on. Vehicle has power sliding rear window. Outside temp. Around 20f. Started truck cold (ambient temp). Glass remains intact as of this writing.
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