2010 Ford F-150 visibility problems

Filed Mar 21, 2025 · Visibility · 120,000 miles · PA

The contact owns a 2010 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the rear of the vehicle. After a visual inspection of the exterior of the vehicle, the contact became aware that the rear passenger’s side window had shattered. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 120,000.

Filed Jul 6, 2023 · Visibility · GA

While driving on interstate with defog operating, I heard a loud pop and one of the rear window panels had shattered. Apparently this is a common issue, yet Ford has not issued a recall.

Filed Jun 12, 2022 · Visibility · IL

when i turned on the rear defrost within seconds the glass shattered please note the incident happened on 11.15.2021 the computer keeps putting todays date

Filed Jan 13, 2022 · Visibility · 150,000 miles · TN

The contact owns a 2010 Ford F-150. The contact stated two minutes after starting the vehicle and activating the defroster, there was an abnormally loud sound. The contact turned around and noticed that the rear passenger’s side panel window was shattered. The contact stated that no one was injured. The contact stated that neither the dealer nor the manufacturer was made aware of the failure. The approximate failure mileage was 150,000.

Filed Feb 5, 2021 · Visibility · 119,570 miles · TX · fire

Vehicle was parked in my driveway - I turned it on to warm up and turned on the rear defroster. Within a few mins, the rear window shattered and there is a burn mark and melting of the trim in the bottom corner of the window where the defroster wiring/sensor is located.

Filed Jan 16, 2020 · Visibility · 118,768 miles · AR

Weather was 28 degrees fahrenheit. Leaving work I turned on my rear glass defrost and on my 20 commute to my home about 1 mile from my house at around 4:20 am central standard time my rear passenger side back glass shattered. All I heard was a loud impact sound like something hitting my roof and when I pulled up to my house and further inspected my vehicle that is when I noticed my rear glass had shattered and was still cracking. I looked for an impact mark but found nothing. Bed of truck was empty so only conclusion is that the rear defrost may have got to hot with cold glass but I really do not know.

Filed Dec 14, 2019 · Visibility · 150,000 miles · TX

Rear glass shattered while driving, there was no object that impacted the glass. Rear window defroster was on while it shattered. Outside temperature was 45f.

Filed Dec 12, 2019 · Visibility · 155,000 miles · MI

2010 f-150 was parked overnight in a residential driveway in freezing temperatures. When the truck was started at about 7 am the temperature was around 15 f. The truck was started and allowed to idle for about 10 minutes. When the driver entered the truck the rear defrost was started. While the truck was still parked and about 1 minute after the defrost button was hit there was a large pop. Upon investigation, the driver's side panel of the rear window had shattered. There was no evidence of anything striking the window, and there had been no visible defects to the window prior to the incident. The cause appears to be related to the defrost being activated in the cold temperature.

Filed Nov 21, 2019 · Visibility · 50,734 miles · IL

Sitting in my driveway on nov 8th, 2019 I started up my 2010 ford f150 pickup. I sat in the truck while it was warming. We had frost the night prior so I turned on the rear window defroster. Not long after the passenger side of the back window shattered. It sounded like an explosion. Very scary. The glass stayed intact pretty much but it was all cracked. After I pulled myself together, as I was totally unprepared for something of this nature to happen, I was pretty shook up. I drove to menards to get some plastic to tape it up. As I did the pieces of the window started falling out, both on the inside and the outside. There was glass everywhere. I took my truck to manley motors in belvidere , illinois where they documented it, and also filled out a form and submitted to ford corporate. I also called the ford customer service line and submitted a claim. The claim number is cas24904981. My 2010 ford f150 is out of warranty by years. Not by mileage. I only have just over 50, 000 miles on it. It is like brand new still. There is not a scratch on it. In follow up with ford customer service line I was told it will not be covered until the federal safety agency provides a recall for it. The lady I spoke to was well aware of the back windows being shattered in these pick up. From 2009 up to and including 2016. Its unfortunate because it is not covered under my insurance. I am on social security disability, 61 years old and since this repair for parts and labor is nearly $1100.00 it is not in my budget. It will have to be taped with plastic for quite a while

Filed Nov 12, 2019 · Visibility · 145,300 miles · IN

It was snowing around 6pm on 11/11/2019 and I began to drive. As soon as I left the driveway I turned on the rear defrost. I got 1 mile down the country road and came up to a stop sign. I stopped, and just as I released the brake to begin to take off, I heard a loud "pop" sound. So the glass breakage happened when the vehicle was just beginning to roll forward. When I heard the pop, it scared me, and I hit the break and put the truck in park. I looked back to see what had caused the noise and saw that the passenger side rear window had shattered. It was still intact, but the glass was completely shattered. A friend of mine had told me that this happened to his 2011 f150 also. So on 11/12/2019 I called my insurance rep and started along the path to getting it fixed. I need it fixed quickly as my daughter's car seat sits in the rear passenger seat and I do not want to take a risk of her being cut by the broken glass. I then called safelite autoglass. I scheduled an appt for 11/18/2019 (earliest they can get me in). I went to safelite on 11/12/2019 to get the window crash wrapped. The manager told me that he could not do the crash wrap as there is nothing for the wrap to hold to. He also told me the tint is doing a better job holding the window together than his wrap could. He manager told me that it was odd that it broke and that he did not believe it should have shattered like it did. The manager also looked over the inside and outside of the window and noted he saw no signs of damage. He recommended that I call a ford dealership and see if there is a recall. I called the local ford dealer and they told me there was no service bulletin for the window and there was nothing further they could do. The dealership then gave me the number for ford customer service. They also said, there was nothing they could do as ford has not issued a recall for this.