Tl* the contact owns a 2010 ford f-150. The contact stated that the rear window suddenly shattered. The vehicle was not diagnosed or repaired. The manufacturer was not contacted about the failure. The failure mileage and VIN was not available.
2010 Ford F-150 visibility complaints
Page 6 of 8: complaints 131 to 160 of 193, newest first, as owners wrote them.
This a double entry complaint: I was driving home from work late at night when I heard a bang off the rear window of my f-150. As I was passing under an active railroad viaduct at the time I figured something had fallen off and hit me. I wasn't able to determine any damage at the time as it was very dark in a poorly lit section of freeway in downtown detroit. The next day I walked out to my truck and noticed the rear window on the passenger side looked funny. I got in my seat and noticed the window was shattered. The only thing holding it together was the heater element and the privacy glass film (both factory installed). I filed the usual insurance claim and had it repaired. This past saturday (15 feb 2014) I walked out to my truck to head to work, got in and saw that the drivers side of the rear window was now shattered. It was fine when I parked it after work. Backed into my usual parking spot with no trees above the vehicle, too snowy and cold for kids to be playing outside in the lot or field behind the truck. Now working with insurance to have this one repaired.
I allowed my car to warm up. It was approximately 28 degrees outside. I began to drive my car. I engaged the rear defroster. Within 60 seconds I heard a loud bang, similar to a gun shot. Along with a smell of smoke. Then glass went flying towards the front of vehicle. After looking around I noticed the rear window was shattered. The rear window consists of three pieces of glass. Only the passenger (far right side) was shattered. Luckily, there was no people sitting in the back seat at the time. Took it to the ford dealership, they said the ford company has not addressed the issue. I was told numerous f150's have had similar problems. Ford refuses to cover repairs.
While driving to work last friday morning, my rear glass exploded from what looks like a faulty defroster. The electrical wiring was charred and looked melted. I thought that my vehicle had been struck by something. Ford refuses to acknowledge that there seems to be a problem with this part. I'm just glad that my children were not in the backseat area when this occurred.
Driving home from work the other day, about 5 minutes after I left the parking lot I was driving on a side road and heard a loud thump or bang like something fell on the roof. However I was on an open road with nothing overhead or nearby. In the summer of 2012 my wife reported similar circumstances one night while she was on a trip, and she later discovered the right rear window had shattered (we had it replaced at an auto glass shop without reporting the problem). When I looked in the rearview mirror, I could see the same thing had happened; the passenger-side section of the rear glass was completely shattered (but remained in the frame). There was no discernible origin; very even cracking throughout all the pane of glass. The rear window defroster was engaged at the time. I have duct tape holding the glass in place and a dealer appointment next tuesday morning.
Tl* the contact owns a 2010 ford f-150. The contact stated that while driving 35 MPH, he heard a loud sound coming from the rear seat. The contact soon realized that the rear window had exploded without any warnings. The vehicle was taken to the dealer, who was unable to determine what caused the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 41,900. Updated 3/14/14*cn the consumer stated the driver's side section of the 3 section rear window exploded into hundreds, if not more pieces. Updated 04/01/14
Driving my 2010 f-150 pickup down the street doing 35 MPH with the rear window defroster on and after about 5 minutes, pow! The passenger side of the 3-piece window shattered after the loud explosion. After speaking with our local glass repair shop, he stated that he had already replaced 4 of these specific rear windows during the month of january. Seems to be a pattern going on here. There needs to be a recall on these windows!
While driving into work at 0445 hrs on a smooth road with an outside air temp around 5 degree I heard a loud bang coming from the cab area of the truck. I had let the truck warm up before driving and turned the rear window defrost on approx. 2 miles before I heard the noise. In checking my vehicle, I noticed that passenger side rear window had busted. When I spoke with the ford dealership, they said they were aware of the problem but did not feel it was bad enough to have a recall. It sounds like it is going to cost approx. $800 if it is not covered by my warranty.
I was driving on a major state route on my way to work and turned on the rear defroster. I smelled something hot and then a loud popping noise. When I looked in my rear view mirror the rear window had shattered. Contacted ford dealer and they said the vehicle was out of warranty 3 months and there was nothing they could do. I asked the dealership to contact ford to see if there were similar instances of this happening. They did not but gave me the phone number for the ford complaint office. I researched online and it seems that this has happened multiple times with this model of truck. Because the highway I drive is a major truck route it could have been very dangerous not being able to see out the rear window.
At about 4:50 am on 2/4/14 I was driving about 20 MPH in 9 degree f temperatures with the rear defrost on for about 8 min. I heard a loud pop like someone threw a rock at my truck. As I was backing into a garage to investigate the mysterious noise, I noticed the passenger side rear glass panel was completely shattered. After researching the issue I can safely say this is a manufacturing defect with the glass and rear defrost.
Tl* the contact owns a 2010 ford f-150. The contact stated that while driving approximately 35 MPH, the rear passenger's side window became shattered. The contact took the vehicle to an auto glass specialist where it was advised that the entire rear window needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 32,000.
I started my truck jan. 27th,2014 on a very cold morning and turned on the rear defrost on my 2010 ford f150 super crew-cab truck. I let the truck warm up and when I got to my destination I noticed the rear, passenger side window was shattered. I have seen many complaints on the internet with same the problem which sounds like it could be an electrical problem. I got an estimate to get it fixed. They wanted over $800 . I have a $500 deductible on my insurance. I don't need this expense. I will be calling ford customer service number to complain.
Tl* the contact owns a 2010 ford f-150. The contact stated that while driving 45 MPH over train tracks, the rear window shattered. The contact took the vehicle to a auto glass shop to have the rear window replaced. The contact filed a complaint with the manufacturer. The failure mileage was 33,000.
I started my truck in the driveway to warm it up. When it reached operating temperature, I turned on the rear window defroster before pulling out. Still in the driveway, after 20 seconds I heard an extremely loud 100+ db pop, which was the passenger-side back glass panel shattering. The temperature outside was 32 deg f (0 deg c) with some frozen precipitation on the upper surface of the truck. There are 27 complaints on the federal safety agency site for the 2010 f150 and I found more than 50 additional cases on internet bulletin boards.
2010 ford f150 supercrew power rear sliding window pass side only, cracking upon turning on rear defroster after a few minutes. Temperature 15 degrees within a few minutes of leaving a store parking lot and now driving down the highway a few miles I heard a loud bang ( many others posted say it sounds like a 22 caliber shot gun ) I looked around and saw the rear pass sliding window shattered but still intact. This is the first time I had to use the rear defroster as it was snowing sleeting outside. I have had this truck for 2 years and never had to use it. Now when I get home I decide to google search this and couldn't believe how common this is. Turn out there is a problem and ford will not make it right unless you are very lucky and persistent. The heating element gets so hot that it shatters the glass. They claim glass is not covered. Its not the glass, its the heating element. I called 3 local dealers today and 2 of the three said they knew about this but ford wont offer compensation. I was told to call the insurance and file a claim. I also called ford customer care center and told them what I had learned and it was all over the ford forums and the internet. Same scenario for all of us. I am just glad that I didn't have a child in the rear pass seat and had this happen or had the glass shatter all over the child. So now I have to pay a $500.00 deductible and file a claim with my insurance carrier. Worse yet I was told today that no windows were available for 10 days. Hmm makes you wonder why?
While driving home from work on 1/15/14, I decided to use my rear window defrost due to the temperature (42 degrees) and the build up of condensation. I turned it on for about 10 minutes until the glass was clear. It took me approximately 30 minutes to drive home where I parked my truck inside my garage. I left about 1 hour later and while looking in my rear view mirror I noticed the sliding window shattered on the passenger side. After returning home I contacted safelite and scheduled to have it replaced through my insurance company. When the repairman came out he realized he had the wrong replacement and was going to order it through ford. He also advised me the window damage started at the connection point of the defrost. After further investigation on-line I realized I am not the only one with this problem. There are many f-150 owners that had the same thing happen to them with some being the glass actually exploded and some with arcing or fire. Most of the issues were on 2010 f-150's with some newer models as well and all were on the passenger side slider window. Most of the cases I read about on-line were paid out by the vehicle owners and insurance agencies. There were some cases were ford paid the bill. I feel this should definitely be looked into on the safety aspect alone and ford should be held accountable.
Driving on a 4 lane highway, smooth with some now. Turned rear window defrost on. Within 5-10 minutes there was a loud band(sounded like a shotgun blast). The right rear window shattered into a thousands pieces. The glass started to fall out in pieces a few days later. My grandson, sitting directly in front of the window, lost his hearing for about 10-15 minutes. He also complained about his ear hurting
I started my truck up and activated the rear defroster . It was extremely cold about 11 degrees in nj approx. 5 minutes later I detected what appeared to be a crackling noises which resulted in the rear passenger window popping and shattering. I have recently contacted ford and advised them. I was told my vehicle is out of warranty and they cant help me out with this issue. There is obviously a defect in the glass for that year due to there being thousands of issues related to the same issues on these vehicle. As a long time ford customer I feel this is enough of an issue which will cause my to switch my choice in future trucks.
Started the car in the morning. Turned on the rear defroster. Began to shovel the driveway and heard a loud pop from the truck. Didn't notice anything until I got in to back up and saw the rear passenger window gad shattered. Ford dealer was very familiar with the "window" problem, as they described it. Said that because the vehicle was past 50,000 miles that it was no longer under warranty. I rarely use the rear defroster. The dealer said I should take it to the local glass specialist to have it replaced. They never mentioned that it may be an electrical problem. It seems to me that a known repetitive problem should be paid for by ford. If it is an electrical problem, I may be replacing my window more than once.
The right rear window (passenger side) shattered for the second time, when the rear window defroster was being used.
The right side of the 3 piece rear window with defroster shattered after I turned it on. I had driven maybe 1 1/2 blocks after turning it on. I don't feel safe turning it on anymore. The window replacement company did not know what caused it. I bought the vehicle used with about 24050 miles on it so I don't know if this has happened before.
I had turned on my rear window defroster and after about 5 minutes I heard a loud bang. The right side of the rear power sliding window had shattered.
Was driving into driveway at approx. 5 MPH and heard load pop. When got into garage I got out and noticed passenger side back window was shattered. When I was driving home I had turned on the rear window defrosters about 4 minutes before this happened. Looking into this, it seems to be a common problem with fords and they don't want to acknowledge any problems.
Tl* the contact owns a 2010 ford f-150. The contact stated that while driving approximately 40 MPH, the rear window defroster was activated when a small spark ignited from the rear passenger's side defroster. A popping and crackling noise was also heard at the time of failure. The vehicle was maneuvered to the shoulder and the flame was no longer visible. In addition, smoke emitted inside of the vehicle. The contact detached the defective fuse for the defroster. The vehicle was not diagnosed or repaired. The manufacturer was notified of the problem. The approximate failure mileage was 75,000.
I was leaving from work. I put my rear defroster on my rear sliding window. I heard a loud pop. I looked at the rear window when I arrived home. The passenger side rear sliding window was spider cracked all over. I can't believe there is no recall on this yet. Its pretty sad when you buy a fully loaded truck that costs over fifty grand, but you cant use the rear defrost because they malfunction. It's pretty obvious this is a problem...just do a search on the internet.
Warmed up car before church. Turned on front and rear defroster. Backed up, put it in drive and heard what sounded like something crashing into my roof or a gunshot. I stopped and inspected the steel body parts and could find nothing. Driving down the road I noticed in my rearview mirror that my right side of my sliding rear window had shattered. It remained in place. I took this into the dealer on monday and they fixed it saying a reed switch had malfunctioned allowing the glass to get too hot and shattering.
The rear factory tinted power sliding window shattered on the passenger side approximately 2 minutes after turning on the defroster.
It was frosty out and I turned on the rear defrost. A few blocks down the road, I heard a pop and my back window broke. I have the electronic sliding rear window.
In the morning I turned on my rear defrost it was aprox 40 degrees out. About 10 minutes into my drive I heard that sounded like a gun shot inside the truck slammed on the brakes and pulled to the side of the road... Looked around didn't see anything. As the sound seemed to come from the roof of the truck I looked at the roof and didn't see anything. I discounted it as a car backfire and proceeded to the gas station. At that point I noticed my rear passenger side window had exploded. Later examination I discovered many complaints of this problem. I have called ford both dealer and corporate and they said they have no record or recall of the problem. This does pose a safety hazard as the sound of the window exploding is very loud and distracting and typically as I've read happens in motion.
Turned on rear defroster of power sliding rear window, right side passenger section cracked into pieces. No there was no hair line crack no impact to this window. Looked at the lower heat strip in the bottom left side of this panel and sure enough there are burn marks. Now the back defroster does not work at all. Did ford stand behind their product. Absolutely not !! This is my 2nd ford truck and as soon as I get rid of this one we will being going gm. Thank goodness this is shatter proof glass and was not blown out because my daughter was in her car seat right under this.
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