Door lock actuators on multiple Super Duty’s from similar years are going bad. From the key fob or inside lock button doors will not lock or unlock. Ford is aware of the issue and doing nothing. This is 100% a safety related issue as you think your doors are locking upon taking off driving with your kids in the back seat and they are not. As well as if there were an accident and emergency exit was needed you cannot unlock your vehicle to recover a child. Not to mention the possibility of theft thinking your doors are locking when leaving the vehicle and they’re actually not. I’ve spent over $1000 dollars to have both passenger door lock actuators replaced. Labor alone is $500 as it’s a pretty intricate job. Ford should absolutely be covering this in an active recall.
Ford F-250 SD door locks problems
53 of the 6,554 owner complaints about the Ford F-250 SD describe doors won't lock, open or latch, most of them for the 2017 model year.
- owner complaints
- 53
- worst model year
- 2017
- typical mileage
- 30,000
By model year
Often reported together
Key fob 4Engine failure 2Brake failure 2Slipping 1Seat belt 1Power steering loss 1Overheating 1Loss of power 1
What owners say
The second power door lock actuator has failed on this vehicle at only 24,500 miles. This time the RF door did not lock or unlock electronically. I replaced the failed actuator myself. The inside of the actuator had water in it that looks like it caused the small electric motor to fail. This was the same cause of failure last year when the LF door started not working in cold weather and later failed completely. I believe this is a safety concern as the doors no longer lock or unlock as expected. This opens the door to intruders getting in the vehicle and defeats the protection of an automatically locked door in roll over collisions. This is not an uncommon issue on this vehicle per my conversations with other owners. I have retained both failed lock actuators in the event someone would like to inspect them. It appears that the sealant that was used to seal the two halves of the actuator was not adequate to prevent water intrusion as there was water directly where the case halves meet.
The Driver Door lock actuator has failed. The truck has only 78k miles on it. People can now break into my truck just by opening the driver door There was a TSB for older model super duty’s. There needs to be a recall for this because there are a lot of people that are having the same issue
Truck lost all electrical power while backing a trailer up. Engine died, no steering, no brakes, no power on dash, no emergence brakes, no power to door locks, no power to windows. If vehicle had been moving any faster no telling what could have been. Vehicle was towed to ford dealership and zero reasons for such a total loss of power. When vehicle was finely stopped and put in park the key was turned off and then when turned back on power was restored. Very disturbing to know a vehicle can lose total electrical power and have no control whatsoever and no one can tell you the cause
The drivers side door latch does not allow the driver to exist the vehicle as the door lock on the drivers door has only worked intermittently. When the lock doesn’t unlock on the drivers door, I have to use the passenger or rear doors to enter and/or exit the vehicle. The drivers door won’t even allow me to manually unlock the door using the latch—when I grip the latch tight enough to grab the door lock pin it cannot even be pulled up manually, it’s as if it is being pulled back down with heavy force. This is a significant hazard in the event of an emergency as I cannot exit the vehicle. The truck only has -7,000 miles on it and is in like new condition. This began back in August of 2024, but then stopped for a while and returned intermittently, but now seems to be a regular occurrence. This need to be addressed by Ford ASAP.
Vehicle: 2022 Ford F-250 Super Duty Component: Door latch / door ajar sensor system This complaint concerns a latent manufacturing defect involving the door latch / door ajar sensor system on a 2022 Ford F-250. The defect causes the vehicle to falsely indicate that doors are open when they are fully closed, triggering alarms and safety warnings and impairing normal vehicle operation. This failure was detectable during the warranty period and manifested shortly after expiration of the bumper-to-bumper warranty, consistent with a latent defect rather than wear or maintenance. The same defect has occurred on multiple Ford vehicles purchased by the same family, including an identical repair performed on another Ford truck for the same door latch sensor failure. This demonstrates a patterned manufacturing issue, not an isolated incident. Numerous owner reports document this same failure mode on 2022 Ford F-250 vehicles, frequently occurring immediately following warranty expiration. The dealership declined to classify the failure as a defect and limited review to warranty dates only, refusing to provide a written determination or pursue goodwill consideration. Because this defect affects vehicle security systems and driver safety alerts, it warrants investigation as a systemic manufacturing defect. The dealership has also failed to repair recalls on the vehicle due to part shipment delays per their service team.
door lock actuator on passenger side door has stopped working. cannot unlock or lock the passenger side door from drivers side or outside of passenger side. from inside, driver must reach across vehicle by undoing seat belt, usually with car running, sometimes with transmission in drive, to manually unlock passsenger door for passenger. This has been a common complaint on Ford Forums. It is evidently affecting many trucks. Please put out a recall on this problem. Thanks
The door lock actuator has failed on the front driver side door. It does not work with the key fob or the door lock switch.
Leaving him with Grandbaby and when we stopped I went to get her out of her car seat but the passenger side rear would not unlock. What would happen if the car was on fire and the door lock would not work properly. The driver said will rarely work properly with the physical key itself and now the auto locks don't work. Cannot believe this is not required to be repaired as it really jeopardizes the safety of infants in car seats. Such a easy fix for this type of possible safety issue. I have 3 Ford trucks and 1 Ford Explorer but very concerned the newest is a accident waiting to happen with one of my Grandkids and these inoperative locks.
While my truck was under warranty, I reported intermittent failure of the front passenger door lock not functioning. Because it was intermittent, the dealership said since they couldn't replicate the issue they would not try to fix the issue. Now that I am out of warranty, the lock has failed completely and the front passenger door does not automatically lock when I am driving. The safety issue is that it will not lock or unlock automatically when it should. All other door locks work properly. Ford has refused to fix this as if it were still under warranty.
Related recalls
Latches/locks/linkages: tailgate: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017-2019 Super Duty F-250, F-350, and F-450 trucks equipped with an electric tailgate latch release switch mounted in the tailgate handle. Water may enter the electrical wiring system and cause a short circuit, activating the switch and releasing the tailgate latches.
- Risk
- Unintended tailgate opening may allow unrestrained cargo to fall out of the truck bed and become a road hazard, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits and will install a new tailgate handle release switch, free of charge. The recall is expected to begin January 20, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S48.
Recall number 19V864000 · Recall details
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2015-2017 Ford F-150, and 2017 F-250, F-350, F-450, and F-550 Super Duty trucks. The doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch. Either condition can result in the doors opening while driving although they appear to be closed.
- Risk
- A door that opens while driving can increase the risk of injury.
- Remedy
- Ford will notify owners, and dealers will inspect the door latch actuation cables and repair if necessary, and install water shields over the door latches, free of charge. The recall began October 12, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17S33.
Recall number 17V652000 · Recall details
Questions about the Ford F-250 SD door locks
Which Ford F-250 SD years have doors won't lock, open or latch problems?
The model years with the most reports are 2017 (20 complaints), 2022 (7 complaints) and 2020 (5 complaints).
VIN decoder
See the problems and recalls for an exact car
Buying a used Ford F-250 SD?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history