2020 Ford F-250 SD: doors won't lock, open or latch

5 of the 272 complaints about the 2020 Ford F-250 SD describe doors won't lock, open or latch.

owner complaints: 5
of this car's complaints: 2%
recalls: 0

Is there a fix? 5 service bulletins cover this area of the car. See below

Doors won't lock, open or latch by model year

2026
1
2022
7
2021
2
2020
5
2019
4
2018
4
2017
20
2012
1
2005
1
2004
1
2002
4
2001
2
2000
1

What owners say

Filed Nov 4, 2026 · NY

Door lock actuators on multiple Super Duty’s from similar years are going bad. From the key fob or inside lock button doors will not lock or unlock. Ford is aware of the issue and doing nothing. This is 100% a safety related issue as you think your doors are locking upon taking off driving with your kids in the back seat and they are not. As well as if there were an accident and emergency exit was needed you cannot unlock your vehicle to recover a child. Not to mention the possibility of theft thinking your doors are locking when leaving the vehicle and they’re actually not. I’ve spent over $1000 dollars to have both passenger door lock actuators replaced. Labor alone is $500 as it’s a pretty intricate job. Ford should absolutely be covering this in an active recall.

Filed Dec 8, 2025 · Body · VA

door lock actuator on passenger side door has stopped working. cannot unlock or lock the passenger side door from drivers side or outside of passenger side. from inside, driver must reach across vehicle by undoing seat belt, usually with car running, sometimes with transmission in drive, to manually unlock passsenger door for passenger. This has been a common complaint on Ford Forums. It is evidently affecting many trucks. Please put out a recall on this problem. Thanks

Filed Oct 27, 2025 · SC

Leaving him with Grandbaby and when we stopped I went to get her out of her car seat but the passenger side rear would not unlock. What would happen if the car was on fire and the door lock would not work properly. The driver said will rarely work properly with the physical key itself and now the auto locks don't work. Cannot believe this is not required to be repaired as it really jeopardizes the safety of infants in car seats. Such a easy fix for this type of possible safety issue. I have 3 Ford trucks and 1 Ford Explorer but very concerned the newest is a accident waiting to happen with one of my Grandkids and these inoperative locks.

Filed Jul 1, 2024 · Electrical · OH

Drivers door will not unlock at times, the others do. The door also will not latch at times making it unsafe to drive, Have to lock and unlock with remote and keys until it resets. Only 46,000 miles. started doing it a year ago but has gotten worse. I know Forfd has had a history of problems and extended warranty on 2017 Super Duty for this problem.

Filed Feb 7, 2022 · Locks · 20,000 miles · NY

The contact owns a 2020 Ford F-250. The contact stated all the door latches were frozen and failed to keep the doors securely closed. The contact stated that the door ajar warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing all door latches to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with Manufacturer Communications: 18N03 and FSA17S33; however, the dealer stated that the vehicle did not qualify for repairs due to the mileage. The manufacturer had not been informed of the failure. The failure mileage was approximately 20,000.