The transmission would hang up in 7th gear when stopping at red light, caution light or stop signs without warning. It would roll like normal when letting of brakes however when out in the middle of traffic stop signs or caution lights the truck would not move and would not shift as it was hung in 7th gear. The only way to get the truck back in 1st gear was to place the truck in park and turn the ignition off then restart the vehicle. This has happened 3 different times post bringing the truck to silsbee ford for a ecm and tcm reprogram. Originally called dealer back to reports extreme rough shifting and was told they did not mess with anything in the transmission and it was not due to anything they did, never received a call back from manager. No warning lights messages ever appeared to show the transmission had failed to down shift into first gear at the stop lights. All three of these events happened while my 7 year old child was in the truck and two of the times it was a near miss and narrowly avoided accidents. Prior to this since around 50,000 miles truck would shift rough with rough engagement into 3,4th,5th,6th, gears with frequent flare shifts and was told by dealers this was normal characteristic of the transmission.
2020 Ford F-250 SD: stuck in gear or won't shift
6 of the 272 complaints about the 2020 Ford F-250 SD describe stuck in gear or won't shift.
- owner complaints
- 6
- of this car's complaints
- 2%
- recalls
- 2
Stuck in gear or won't shift by model year
- 20251
- 20222
- 20212
- 20206
- 20191
- 20171
- 20161
- 20153
- 20052
- 20043
- 20015
- 19991
What owners say
My 2020 Ford F-250 King Ranch with a 6.7L V8 Turbo Diesel engine experienced severe engine failure while I was driving. The engine was completely destroyed and had to be replaced. My warranty company paid to install a new engine into the truck, but did not pay to have the remaining components fixed that were directly damaged by the engine failure. There was severe damage done to the fuel pump, DEF system, and wiring harnesses that caused the truck to be permanently into a mode called "LIMP Mode" which electronically governs the truck to 50 MPH. There was and still is an unresolved recall on the truck. The recall is as follows: #24S78 POWERTRAIN CONTROL MODULE SOFTWARE UPDATE BIODIESEL DEPOSIT ACCUMULATION. the federal safety agency number is: the federal safety agency: #24V957. There were absolutely zero (0) warning signs that alerted me that this was an issue before the engine failed. No alerts or warning lamps were illuminated on the truck before it failed. All i got was a letter in the mail stating that the engine could fail due to this components and that there is no known solution to fixing the problem. This issue caused my engine to fail while I was driving to work. There are issues with the truck still that were directly caused by this issue that the warranty will not cover INCLUDING this recalled component that has no available solution. I have a 2 month old son and a wife that rely on me having this truck. I have risked the safety of my family, and others on the roads, unknowingly by operating this truck on the roads. I am asking that Ford Motor Company be held Liable for all damages to my truck, and the repurchase of the truck for full price. This is unacceptable from a company as big as Ford Motor Company.
The contact owned a 2020 Ford F-250. The contact stated that while driving at an undisclosed speed, the vehicle entered LIMP Mode, and inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the CP4 fuel pump and informed the contact that there was rust on the fuel pump because of water damage, even though the water sensor failed to detect the presence of water within the fuel system. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 89,000.
The transmission went out at 115000 miles. There is metal all in the pan and damaged the valve body. After valve body replaced the transmission still would not go into gear correctly and its an internal failure known to occur in the 10-speed 2020 10r140. This needs to be a recall.
The contact owns a 2020 Ford F-250. The contact stated that while driving approximately 55 mph on the highway, the check engine warning light illuminated, and the vehicle went into limp mode causing the speed to suddenly reduce to 30 MPH. The vehicle was taken back to the dealer who diagnosed that the failure was due to an engine software update. A software update was performed but the failure reoccurred. The vehicle was taken back to the dealer and the NOX sensor was replaced; however, the failure reoccurred. The manufacturer was notified of the failure and the contact was informed that an engineer would be sent to examine the vehicle. No further information was available. The vehicle was not yet repaired. The failure mileage was 72,000.
Transmission will not shift and sends you into high rpms just for you to let out and eventually have to stop or put in neutral to sort of reset shifting. It also will, out of nowhere, not move when you hit accelerator. This happened to me several times pulling into traffic. Hit the accelerator to go only to have enough to get you in traffic and no more acceleration. A delay for up to 3-5 seconds. This was the most dangerous aspect of the truck. The other dangerous aspect due to transmission is that when putting in gear the truck would slam you forward. If you didn't have a firm foot on brake you would be slamming into whatever is in front of you. When I say form foot, I mean [XXX] near standing in it. It is in ford shop currently. Not sure what to do with this truck after I get it back. Been in shop 3 weeks without any update to what is wrong. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Service bulletins that may apply
- For 20202026 vehicles equipped with the 10R140 transmission, a new Transmission Clutch Circuit Leak...
- This bulletin supersedes 24-2249
- This bulletin supersedes 25-2549
- This article supersedes TSB 24-2249 to update the claim quantity of the torque converter nuts, part number...
- For 20172026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure...
- This article supersedes TSB 23-2160 to update the parts list
- This article supersedes TSB 25-2200 to update the parts list to add the new camshaft and tappet service...
- This article supersedes TSB 23-2076 to update the powertrain control module (PCM) software level...
Related recalls
Power train: automatic transmission
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020 Super Duty F-250, F-350, F-450, and F-550 vehicles equipped with 6.7L diesel engines. A washer within the vehicle's transmission can disintegrate, causing metallic debris to become lodged in the 'Park' mechanism.
- Risk
- Debris lodged within the 'Park' mechanism may prevent the vehicle from achieving or holding 'Park,' increasing the risk of a vehicle rollaway and a crash.
- Remedy
- Dealers will replace a gearset within the transmission, free of charge. Owner notification letters were mailed on April 19, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S22.
Recall number 22V256000 · Recall details
Power train: automatic transmission: torque converter
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020 Super-Duty F-250, F-350, and F-550 diesel pickups. The transmission torque converter damper plate was not tempered, resulting in a brittle damper plate that may fracture and cause the engine to stall or require increased brake pedal effort in order to stop the vehicle.
- Risk
- An engine stall or requiring additional braking effort to stop the vehicle can increase the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the transmission assembly, free of charge. This recall began July 6, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S33.
Recall number 20V365000 · Recall details
Questions about the 2020 Ford F-250 SD won't shift
Is stuck in gear or won't shift a common problem on the 2020 Ford F-250 SD?
6 of 272 owner complaints about the 2020 Ford F-250 SD (2%) mention stuck in gear or won't shift. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2020 Ford F-250 SD?
There are 2 recalls and 55 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Ford F-250 SD
Fuel pump 36Loss of power 27Check engine light 24Harsh shifting 16Stalling 15Jerking 14Hesitation 13Transmission failure 12Engine failure 9Knocking 8Fire or smoke 8Wipers 6Backup camera 5Door locks 5
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