2017 Ford F-250 SD: doors won't lock, open or latch

Filed Mar 21, 2025 · MI

Latch on drivers door won't latch and door will not stay closed sometimes when temperatures get below freezing

Filed Jan 3, 2025 · Body · MO

Driver door will not latch Door could swing open while driving

Filed Oct 25, 2024 · Body, Electrical · 123,236 miles · PA

1 .Driver's side door will not close in cold weather due to frozen actuator. TSB has been issued on this problem; Ford will not repair due to vehicle being out of warranty. 2. Backup/vehicle camera's do not always work when truck is in reverse. TSB has been issued on this problem; Ford will not repair due to vehicle being out of warranty. 3. Ford inadvertently installed a substantially smaller fuel tank on my specific vehicle. TSB has been issued on this problem; Ford will not repair due to vehicle being out of warranty.

Filed Aug 4, 2024 · Electrical · TX

Doors will not lock or unlock from remote or inside switch. If an accident was to occure a person's can not get out of the vehicle.

Filed Jan 24, 2024 · GA

Frozen door locks and latches. Door freezes in cold temperatures and when the door is opened the door locks freeze in the open position not allowing the doors to close and latch properly or at all.

Filed Jan 16, 2024 · Locks · 40,000 miles · OH

The contact owns a 2017 Ford F-250. The contact stated that during cold weather conditions, the locking mechanisms on all four doors malfunctioned and the doors would not latch and remain securely closed. The vehicle was taken to the local dealer who diagnosed that the locking mechanisms were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously serviced under a Manufacturers Customer Satisfaction program due to the failure. The failure mileage was 40,000.

Filed Dec 18, 2023 · Electrical · NC

Recently I was leaving my neighborhood to take my kids to school. I used the remote start and noticed that the doors were not unlocking properly with the exception of the drivers side door. I opened the passenger door from the inside for my child to get into the truck. As we were about to depart the neighborhood for a busy main street, I noticed the door ajar light on the dash was on. I told my son to go ahead and close his door again. When he attempted to open and re-close the door we notice it was not fully latched and then the door would then not close at all as the latch was not functioning properly. I had to turn around and drive very slowly back to my house with my son holding the door closed. This was so incredibly unsafe and I'm thankful I was still in my neighborhood when it happened and not stopping for gas on the interstate or traveling long distances for work. I immediately looked on the Ford website for recalls and contacted the local Ford dealership. There are no recalls at this time. However, there are two Customer Satisfaction Recalls for the door latch and the door lock actuators. (Campaign #18N03 and 20M04). I brought my truck to this dealership for repairs as it is not safe to drive and will in no way pass the state inspection that is due on it. The maintenance shop called me around 24 hours later and stated that the door latch stopped functioning and wiring for the door locks was damaged somehow (unknown how, no damage to my vehicle has ever occurred) but they weren't tied to any recalls or safety programs. This was extremely unsettling to me as the two Satisfaction programs mention this parts specifically. So, unfortunately I am forced to pay a significant amount of money to the Ford dealership for repairs that sound A LOT like problems they are aware of. The receptionist also stated that she had heard of similar issues with these trucks.

Filed Sep 7, 2023 · Body · 30,000 miles · FL

The contact owns a 2017 Ford F-250. The contact stated that water had entered the vehicle through the dome light and leak from the door handles and instrument panel. The contact stated that the vehicle was taken to the dealer where the front windshield was initially replaced; however, upon investigation, it was later discovered that the dome light was the source of the leak, and the dome light was replaced. The contact then stated that while driving at an undisclosed speed, she heard something fall from the vehicle then felt a rush of wind enter the cabin of the vehicle. Upon inspection, the contact discovered that the rear windshield frame had detached from the vehicle. The vehicle was taken back to the dealer where the contact was informed that the vehicle was out of warranty. The dealer acknowledged the failure was common and that the remedy used to repair the vehicle was insufficient. The manufacturer was notified of the failure but referred the contact to the dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 30,000.

Filed Jul 11, 2023 · Locks · 150,000 miles · TX

The contact owns a 2017 Ford F-250. The contact stated the front driver's side door lock was inoperable, causing him to be locked inside the vehicle on several occasions. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

Filed Dec 27, 2022 · PA

My truck is actually in f250. The door actuator due to the cold which has been an issue on this truck has frozen again. The first time my child almost fell out of the truck 2 years ago due to door lock / actuator. I had taken it back for the recall said recall. On Friday when it was -37° wind chill the actuator locked me out of my running truck which almost caused me to get frostbite on my fingers

Filed Dec 27, 2022 · Locks · 80,000 miles · PA

The contact owns a 2017 Ford F-250. The contact stated that the door actuators and locks froze, causing the doors to open. Additionally, the contact stated that in a -25 Fahrenheit wind chill, the door failed to unlock, and he was left outside of the vehicle. The contact broke into the vehicle. The contact stated he had used the seat belt to secure the door but was unable to open the door. There were no warning lights illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the same dealer had previously replaced the door lock actuators two years prior to the failure; however, the failure recurred. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 80,000.

Filed Jan 21, 2022 · Locks · NY

The door locks froze and the doors would not open. This left me locked out of the vehicle. Going down the road, the doors flew open. The door locks had frozen open and not closed.