I am reporting a serious safety issue involving my 2017 Ford F-250 diesel truck. While towing a 34-foot fifth wheel trailer and traveling from [XXX] to [XXX] , the vehicle experienced a sudden and dangerous failure near [XXX] . The engine warning light appeared, the vehicle went into low power mode, and then completely shut down on the highway. This created a serious safety hazard, particularly while towing a large trailer at highway speeds. The vehicle was towed to a repair facility where it was determined that the high-pressure fuel pump had catastrophically failed. The pump had developed a significant crack and released metal debris throughout the entire fuel system. This required extensive repairs, including: - Replacement of the high-pressure fuel pump - Replacement of fuel lines - Full fuel system cleaning, including the fuel tank The total repair cost exceeded $14,000 USD (near $20,000 CAD). The mechanic indicated that this type of failure should not occur under normal operating conditions. Additionally, the Ford parts dealer advised that the failed fuel pump could be returned for credit, suggesting the failure may not be consistent with normal wear and tear. This failure occurred suddenly, without warning, and resulted in a complete loss of power while driving, which I believe represents a significant safety concern. I respectfully request that the federal safety agency investigate this issue as a potential safety-related defect involving high-pressure fuel pumps in diesel vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2017 Ford F-250 SD: fuel pump failure
19 of the 1,155 complaints about the 2017 Ford F-250 SD describe fuel pump failure.
- owner complaints
- 19
- of this car's complaints
- 2%
- typical repair cost reported
- $13,000
- typical mileage
- 150,000
- recalls
- 2
Fuel pump failure by model year
What owners say
This past year I experienced catastrophic failure with my Bosch, CP4 fuel pump in my 2017 Ford F250 with a 6.7 L diesel. Recalls have been published by Ford, but not beyond a 2018 vehicle. After seeing metal fragments in my fuel water separator, I was forced to flush my entire fuel system, replace the CP4 fuel pump with a CDR high pressure pump (replacement), flush the entire fuel rail system and replace my fuel injectors. This repair cost me approximately $13,000. I find it difficult to understand why my 2017 vehicle was not included in the recall when it had the defective item as the later models had. The truck has 129,000 miles on it currently. Certainly, these are not excessive miles given the year of the vehicle. I would like to know what can be done for older models(the Bosch CP4 fuel pump goes all the way back to 2011). Thank you for your consideration and attention to this
This issue with the truck has been going on since last year can be driving down the highway at a speed of 55 to 70 mph depending on the speed limit and the truck will start jerking and bucking to the point where it will almost sling you through the windshield and the reduced engine power will come on and you have no power at all taking it to the Ford dealership to get the powertrain control module reprogrammed I was informed that would fix the issue it did not there was a recall on the cp4 high pressure fuel pump that was manufactured by Bosch i have one of those fuel pumps in the ford company said 2017 f250 super duty diesel wasn't apart of the recall why did they all of a sudden do a recall to have the power train control module programmed on my 2017 Ford f250 super duty diesel that is the same thing that is called for in the recall of the high pressure cp4 fuel pump on other models this is becoming an issue because i have the exact same fuel pump made by Bosch and the same symptoms are happening as to the recall of the fuel pump in other year models I took my truck to the dealership to have it reprogrammed and it is still doing the same thing the day that I took it over there and they do nothing about it this could cause someone's life to be on the line when driving this particular year make and model and they do not want to recognize that it's coming from the cp4 high pressure fuel pump
On [XXX], I went to start my 2017 Ford F-250 Super Duty (6.2L) and found that it would crank but not start. On [XXX], I had the truck towed to a local certified repair shop. They diagnosed that the fuel pump control module overheated and melted into the fuse box, causing extensive electrical damage and frying the main wire harness that connects to the fuse box. This is not something that should happen on a well-maintained vehicle with only 75,688 miles. I paid $2,600 for repairs out of pocket. The shop also informed me that this type of electrical failure could have easily caused a fire, especially since the truck was parked in my garage at the time of failure. This appears to be a serious electrical defect and a potential fire hazard. I’m requesting that Ford and the federal safety agency investigate this issue for possible recall or safety action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Ford F-250. The contact stated that while driving at 55 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed failures with the high-pressure and low-pressure fuel pumps, resulting in damages to the fuel system. The contact was informed that the fuel system needed to be replaced including fuel rail, fuel injectors, and sensors. The vehicle was repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 24V957000 (Fuel System, Diesel), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 200,000.
A message was displayed to reduce the truck speed. Then the speed started to reduce itself, I wasn't able to increase the speed. I was on a Hwy and the speed limit was 65 mph and on a slight hill the trucks speed was only 39 mph. I put the flashers on hoping to alert the cars passing me that I had a problem. Then the engine died so I steered it over to the side of the road. I tried to re-start it and the truck shook before it died again. I had it towed to a Ford dealer in Boerne, TX. They called me the following day and said the high-pressure fuel pump came apart. They said they saw metal parts in the fuel and their estimate to fit the truck was $18,000! I had it towed to another automotive place, I just needed another opinion. Then I heard about 2 recalls Ford had this year, 1 in January and another just ramping up. The description of the problem sounds exactly like my issue however it didn't cover the 2017 models! I let Chandler Automotive, in Castroville, TX know and they said they would look in to it.
Fuel pump loses prime at the fuel rail, causing 6.2 gas engines to crank for a long time. Faulty check valve. It seems ford made a revision on the pump and never did a recall.
I own a 2017 Ford F-250 6.7L Power Stroke Diesel with a CP4 fuel pump that recently failed. Ford has already recalled this exact part for 2020-2022 models (Recall 24V‑841) due to known defects, but they refuse to assist owners of earlier models like mine, even though the issue is the same. The CP4 failure can cause sudden fuel system failure, which is dangerous while driving. Ford should extend the recall to cover all affected vehicles before more owners are left with costly repairs or safety risks.
The contact owns a 2017 Ford F-250. The contact stated that while driving at an undisclosed speed, the steering wheel became stiff and difficult to turn in either direction. In addition, the contact stated that the vehicle lost automotive power. The contact was able to veer over to the shoulder of the roadway; however, the vehicle failed to start and was towed to the residence. The message "Low Fuel Pressure" was displayed on the instrument panel. The vehicle was towed to a local dealer where it was diagnosed that the CP4 high-pressure fuel pump needed to be replaced. The vehicle was repaired at the owner's expense. The local dealer was contacted and informed that the failure was a manufacturing defect; however, the vehicle was not diagnosed or repaired. In addition, the vehicle was inspected at the scene by a certified Ford mechanic who determined there was metal shavings inside the fuel injector, fuel pump, and the fuel system was flushed. The contact related the failure to the federal safety agency Campaign Number: 24V957000 (Fuel System, Diesel); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 156,000.
The Fuel Pump Failed , yes it is available for inspection upon request. Truck cut off in middle of busy road way , unable to move to shoulder creating a high risk to be hit or someone to be hit . Independent service center diagnosed was made aware this is a common problem . No warning lights or previous symptoms before engine cut off . We have been informed this is a recurring issue with Ford F250 creating a dangerous enviorment when driving for the driver and all other vehicles on the road .
The CP4 fuel pump began failing with the truck just over 100K miles. When taken in for routine service there were traces of metal shavings in my fuel. This is a widely known problem with the CP4 and is still being used in Ford trucks. The cost of repairs is substantial. The best case is you catch it early and it only costs between $3-6,000. If I had not caught this and the entire fuel system had been damaged, my local Ford dealership informed me it could cost close to $16,000. This is a devastating amount of money to pay for a well known issue in Ford trucks.
The contact owns a 2017 Ford F-250. The contact stated while driving at an undisclosed speed, the vehicle failed to exceed 20 MPH, with the vehicle losing motive power. The contact stated that the gas light pump icon and the engine power reduced message were displayed. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the high-pressure fuel pump had imploded, resulting in metal being found in the fuel system. The mechanic stated that the fueling system needed to be replaced. The vehicle was not repaired. The dealer was contacted but no diagnostic test was performed. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 142,000.
Related recalls
Fuel system, gasoline: storage: tank assembly: mounting
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017 Ford F-250 and F-350 Super Duty trucks manufactured August 10, 2016, to September 17, 2016. The frame reinforcement bracket may not have been attached to the front fuel tank strap, allowing the fuel tank strap to separate from the frame.
- Risk
- A fuel tank strap that separates and allows the fuel tank to contact the ground may cause a fuel leak, increasing the risk of a fire.
- Remedy
- Ford will notify owners, and dealers will inspect and, if necessary, install the reinforcement bracket, free of charge. The recall began on February 7, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S45.
Recall number 16V945000 · Recall details
Fuel system, diesel
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2017 Ford F-250 SD, F-350 SD, F-450 SD, and F-550 SD trucks manufactured March 21, 2016, to August 28, 2016. The protective shield on the fuel conditioning module may have inadequate adhesion, allowing the shield to become dislodged.
- Risk
- If the shield becomes dislodged, the drain valve may open resulting in a fuel leak. A fuel leak, in the presence of an ignition source, increases the risk of a fire. Under certain conditions, significant liquid fuel on the road surface may cause a slip hazard, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the protective shield, free of charge. The recall began November 11, 2016. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S39.
Recall number 16V778000 · Recall details
Questions about the 2017 Ford F-250 SD fuel pump
Is fuel pump failure a common problem on the 2017 Ford F-250 SD?
19 of 1,155 owner complaints about the 2017 Ford F-250 SD (2%) mention fuel pump failure. The model year with the most reports is 2020.
How much does it cost to fix fuel pump failure on the 2017 Ford F-250 SD?
Owners who mentioned a price put the repair at about $13,000 (median of 6 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2017 Ford F-250 SD?
There are 2 recalls and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Ford F-250 SD
Ball joint 21Door locks 20Power steering loss 19Loss of power 18Check engine light 16Jerking 16Shudder 16Fire or smoke 14Backup camera 12Stalling 10Fuel leak 8Tire blowout 7Adaptive cruise 6Key fob 6Brake failure 5Knocking 5Water leak 5
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