My truck had a recall for the door locks freezing, which my truck had an issue with. The dealer performed the recall and 1 of the doors continued to freeze. The door will not latch and it will open when driving down the road. I took it back to the dealer and they charged me to diagnose and confirm it's still doing it. They will not repair it again, they said the recall repair was inadequate and it would cost 900$ to fix.
2017 Ford F-350 SD body problems
45 complaints (8% of all complaints for this car). Typical mileage when it fails: 21,865. 1 crash reported.
- owner complaints
- 45
- of this car's complaints
- 8%
- typical mileage
- 21,865
- crashes
- 1
- recalls
- 1
Which part fails
- Body39
- Body: tailgate4
- Body: roof and pillars1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Ford F-350 SD body problems in other years
Related recalls
Structure: frame and members: underbody shields
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.
- Risk
- A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed on April 7, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S09.
Recall number 22V087000 · Recall details
Related investigations
Power Tailgate Release Systems
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the ownersâ complaints or replicate the concern. Despite this, Ford began developing ways to prevent uncommanded tailgate openings from various human, mechanical or electrical causes. Based on testing, Ford issued a Customer Satisfaction program, 21M05-S1/S2/S3, to further address the potential of unintended tailgate openings. This work was applied to vehicles being produced as of December 20, 2021. The program began for already delivered vehicles on July 22, 2022. The covered models include 2017-2022 F-250, 350, 450, 550, 650 and 750 Super Duty and 2020-2022 F-600 Super Duty trucks. ODI has received 39 VOQs between February 24, 2020, and December 15, 2023, alleging uncommanded tailgate openings. In a detailed analysis, none of the vehicles in the VOQs were found to have received the Customer Satisfaction update. Since ODI has not received any complaints of post-Customer Satisfaction program tailgate openings, this office is closing this Recall Query. The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to
RQ21001
What 2017 Ford F-350 SD owners say
Most recent owner complaints, unedited.
The contact owns a 2017 Ford F-350. The contact stated that there was an untraceable leak on the passenger’s side front door, allowing water to pool inside the footwell. The contact stated that after it rained, the carpet was saturated. The contact was concerned about mold and mildew growing in the carpet, as also a possibility of a short circuit. The contact had not taken the vehicle to an independent mechanic or the dealer to be diagnosed or repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 41,000.
2017 Ford F-350 with door latches that freeze. There are multiple symptoms which occur whenever the temperature drops below 32 degrees: (1) The door will not open when door handle pulled, (2) the door opens but latch sticks in the "open" position which does not allow door to latch closed, or (3) the door opens while driving due to not being fully latched. I have only had #3 happen once. Primarily, #2 is the scenario that happens most often. I am able to open the driver's door, but cannot drive the vehicle until I am able to exercise or warm up the latching mechanism enough to safely latch the door. This is accomplished by pressing the door lock/unlock switch repeatedly or slamming and holding the door, then pressing the lock button. I am told by the dealership that my VIN does not qualify for Recall 17S33. It did qualify for Customer Service Program 18N03, which was performed in 2022. However, the "fix" did not last beyond a month or so and Ford clearly states that 18N03 is a "One Time Only" repair. It seems to me that Ford knew back in 2017 (or before) they had problems with freezing door latches as this also occurs on the F150 and there have been MULTIPLE recalls that still have not fixed the issue. At best, this is annoying that a $75,000 vehicle cannot be driven until the door has been slammed, exercised, or manipulated enough times to allow the door to latch. This, of course, assume the door opens to begin with. At worst, this vehicle is a rolling deathtrap as the occupants wait for the door to suddenly open while moving. My dealer is no help. They lean on the "One Time Only" clause in 18N03. They have charged parts to my extended warranty without knowing if the part is bad or the cause of the problem, then smile as they tell me there is "no charge" to me.
For many months while attemting to slide open or tilt my sun roof the sun roof would jamb and not move. Then one day after I was able to get my sunroof into the tilted up position I was unable to get it to re turn down and sealed. Took my Vehicle to the FORD dealer near me where they confirmed that the sun roof track had been severely damaged and would need to have the entire frame rail replaced at a cost of $6,000+. Upon researching online I have come to find out that many of Ford vehicles equiped with the panoramic sunroof have had this exact same problem and the primary cause of the problem was substandard plastic material being used in the track/frame design that fractures easily and jambs and breaks sunroof components. Because of this problem I was unable to close my sunroof subjecting my vehicle to water damages and forceing me to have the dealer fix it to avoid water damage at an exorbenant cost.
Doors on truck will not latch as they freeze in the cold weather. This has been an ongoing issue since 2019. I have brought it to the dealership and they say there is no recalls. I have to use a ratchet strap to keep my door from opening! This is extremely unsafe! When you go under Ford’s site there are other trucks having the same issue and they say to go to the dealership to fix the issue. I have copied the info below: Description Door latch freezing concerns Campaign# 18N03 Next Steps Contact your local dealer for next steps.
The tailgate has been malfunctioning since day one and I had it kind of working here and there but then it ended up coming apart completely and the backup camera has been lost due to that and I just seen that that is a problem that they've had with many of these vehicles and I would love to get that fixed. Also because I do not have no backup camera on this truck it's just crazy. I mean I use it for work and I pull a lot of trailers and it was just you know. I don't even know what to say. I would please love it if somebody could help me get these problems fixed with Ford. I have tried and tried to no avail. I think they're trying to wait for me to get many many miles on my truck. I started trying to get this stuff fixed when I was back at $65,000 mi. You know and they was will not fix nothing. I realized that the door had water in it way back then and they just won't fix it. The tail lights do the same thing. My number is [XXX]. Thank you INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2017 Ford F-350. The contact stated that while hauling a trailer and reversing, the powered tailgate erroneously opened and struck the trailer. During the failure, the tailgate and the trailer were damaged. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The VIN was not available. The failure mileage was 103,000.
The contact owns a 2017 Ford F-350. The contact stated while driving approximately 15 MPH, the tailgate fell. The contact indicated there was no warning prior to the tailgate falling on several occasions. The contact also stated the four rear outer aluminum rims were constantly allowing the tires to lose air pressure. There were no warning lights illuminated. The vehicle was taken to the local dealer and diagnosed tailgate failure was confirmed. The dealer repaired the tailgate; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.
Many times the tailgate has opened by itself. I ensured I didn’t bump the button and found after my drive that it had opened
While driving so far the rear tailgate has dropped open twice. First time backing a trailer almost bent gate on trailer jack 03/13/21 and the second time was going down the interstate and lost a gallon jug of oil and the rest 4 gals were about to go off the tailgate. Had to stop and close tailgate. 03/30/21
Questions about the 2017 Ford F-350 SD body
Does the 2017 Ford F-350 SD have body problems?
Owners have filed 45 complaints about the body of the 2017 Ford F-350 SD, 8% of all its complaints.
At what mileage do 2017 Ford F-350 SD body problems start?
The typical (median) mileage in owner complaints is 21,865 miles.
Was there a recall on the 2017 Ford F-350 SD body?
Yes, 1 recall: 22V087000. Check your VIN to see if your car still needs the free repair.
What year does the Ford F-350 SD have the most body problems?
The Ford F-350 SD model years with the most body complaints are 2017 (45 complaints), 2018 (24 complaints) and 2019 (23 complaints).
Other 2017 Ford F-350 SD problems
Steering 292Suspension 219Wheels 59Fuel system 40Electrical 30Engine 25Transmission 23Driver assistance 17Locks 16Brakes 10Visibility 8Tires 7Acceleration 6Lights 5Seat belts 1
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